ANINDITA INDRA, PMP [US GREEN CARD]

Cell: 215-***-**** Email: ad2fx0@r.postjobfree.com

Project Manager/Scrum Lead

PROFILE:

PMP and Scrum Master Certified Project Manager with more than sixteen (16+) years of IT experience. Expert in Project Management, Cloud based IT/App implementations, Business Requirement Analysis, Agile, SCRUM, Scrum of Scrums, PI planning using JIRA, SmartSheet, AI, Apptio TargetProcess, and Confluence. Deep understanding of JSON, Informatica ETL, Software Design, Development, Testing and SDLC.

EDUCATION

MS – Electrical Engineering Temple University, Philadelphia PA

Bachelor of Engineering (Electronics and Communications) VTU India

Professional Certification

PMP 2021

Professional Scrum Master 2019

PROFESSIONAL EXPERIENCE

Health Edge Burgess Group, Alexandria VA Jan 2017 to Present

Project Manager (Client Facing)

Working as Client Facing Project Manager at Health Edge-Burgess group. Responsible for managing Client-side Implementations of “Burgess Source”, Health rules payer, a proprietary cloud-based Payment Integrity and Accountability software. My responsibilities include:

Establishing collaborative partnerships with Clients using Scrum and Agile Methods.

Plan and conduct Scrum meetings (e.g., Sprint Planning, Backlog Refinement, Daily Stand Up, Retrospectives, etc.).

Collaborate Project Teams/ client staff, stakeholders and Vendors to ensure successful implementation of the Burgess Source Cloud Based Payment Integrity System.

Assigned project and tasks to contractor and sub-contractor management.

Develop and present Pre-kickoff and Kickoff Presentations Project Plan, Define Scope/Project Charter and participated in proposals, reports, task order and administrative reporting.

Communicate with the client regarding any system updates and downtime. Share the schedule and send an email once the system is up.

Coordinate technical changes with the cross functional team.

Lead client meetings and engage cross functional teams to resolve client concerns.

Maintain excellent communication with client stakeholders and help identify, manage and mitigate risks to the client as well as Health Edge by working with Senior Leadership.

Make sure that the project is on track and implemented within the timeframe.

Used open air for time tracking for the project and generate report on the hours used for the project.

These client implementation projects are fixed rate projects. After the client starts processing production claims, they will start paying a fixed amount. Any other professional services provided to the client and billed separately based on what was provided.

Based on Statement of Work we used to track the development hours for those projects.

ADO was used to create epic, feature and user stories and was assigned for the upcoming PI planning. Track progress attached to the proposed solution and hours spent on the user stories.

Experience in Salesforce (SFDC) CRM with end-to-end implementation experience and Salesforce.com integration experience including different business systems as well as integration tools.

Lead a team of Salesforce developers, provide solutions, technical Mentoring, reviews and coaching of the development team, Provide technical support to peers & juniors.

Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.

Prepared documents presented business cases and produced other reports and dashboard as needed while collaborating with stakeholders to bring technical deliverables for projects to completion.

Challenges:

Sometime clients have issues connecting to our pre prod environment even after IP whitelisting. To resolve this issue set up a meeting with both IT teams.

Based on the contracts, we need to work with the development team to build and improve the product to accommodate client needs.

Tools Used- Smartsheet, ADO (Azure Devops), Postman, SharePoint, BOX, Service Now, MS PowerPoint, MS Excel, MS Word, Open Air

Data Study Project: Client Facing Product based

These projects are done for sales purposes to prospective clients. Work with DBA and DevOps

Responsibility

Develop and present Kickoff Presentations and Project Plan.

Managed and assisted in the development of products and features as identified by client.

Managed and assisted in the monitoring of profitability, enrollment, customer satisfaction, and market and competitor trends in order to recommend new features, product enhancements, or product retirements. Develop monthly updates and presentation of quarterly comprehensive closing documents

Submit Service Now ticket with Infrastructure team to set up generic data study environment.

Manage the change requests and track its completion with team members. Ensure statuses are updated in tracking system (ServiceNow)

Lead the documentation efforts to create Standard Operating Procedures (SOPs) that describe change processes.

Submit Salesforce ticket with cross functional team to pull 12 months of client data.

Set up weekly cadence meeting with the internal team to ensure the project is on track and remove any roadblocks.

Coordinate technical changes with the cross functional team.

Communicate technical change activities and scheduled outages with stakeholders.

Work with the DBA team to load the data and make sure that the claims are getting priced with the appropriate configuration.

Create a presentation slide to present the analysis of the results to the client. Highlighting the savings that client would benefit using our product.

Hire, train and manage multidisciplinary teams to develop and publish the product changes and track the roadmap. Provide strategic direction to staff, review their work, manage workload and make critical decisions about priorities of associates. Supports field staff by answering questions; responding to requests.

Prepared documents,presented business cases and produced other reports and dashboard as needed while collaborating with stakeholders to bring technical deliverables for projects to completion.

Challenges

Receive bad data which needs to be formatted based on our data dictionary.

Due to an in-table memory issue, the batch processing fails. Need to work with the Devops team to increase the memory.

Resource issue.

Tools Used- Smartsheet, ADO (Azure Devops), SharePoint, Postman, Service Now, MS PowerPoint, MS Excel, MS Word

IT Team platform upgrade:

Project to upgrade DotNet to version 6. Worked as Product Owner with IT team, DBA, DevOps and Business Analyst

Responsibility

Plan and conduct Scrum meetings (e.g., Sprint Planning, Backlog Refinement, Daily Stand Up, Retrospectives, etc.).

Communicate technical change activities and scheduled outages with stakeholders.

Manage the change requests and track its completion with team members. Ensure statuses are updated in tracking system (ServiceNow)

Lead the documentation efforts to create Standard Operating Procedures (SOPs) that describe change processes.

Create RoadMap, Risk Log for teams. Implement AGILE practices for project.

Plan and facilitated all aspects of system-specific projects from initiation to delivery under general supervision. Projects may vary in number, size and complexity.

• Coordinated work performed by IT staff and internal partners by defining project requirements, performing feasibility and needs/impact assessments.

• Developed detailed project plans and managed all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.

In partnership with Product Owner, review and manage backlog of items to ensure the latest work status is captured and updated as appropriate.

Lead cross-functional teams to address business and/or systems issues.

Conducted cost-benefit analyses for using alternative system development methods and procedures.

Analyzed, refined, and documented complex system user requirements including functional objectives of system, data sources and availability, report requirements and cross-system integration requirements.

Coordinate with development team and QA team to make sure they understand and test the changes while we merge the code to the mainstream.

Worked with the outside vendor on how they can help with part of the project.

Prepared documents, presented business cases and produced other reports and dashboard as needed while collaborating with stakeholders to bring technical deliverables for projects to completion.

Challenges

Resource issue- Some of the developers are not 100% allocated to the project.

Unable to complete the assigned points for sprint.

Environment: SQL Server, SSIS package, Postman, SmartSheet, Confluence, Target Process, Service Now, Salesforce, MS project, Powerpoint, Excel, Word, Visio, IdeaBoardz and Burgess proprietary software for the UI.

Cormac Corporation, Columbia, MD Nov 2013 to Dec 2015

SR. Test Engineer

Roles and Responsibilities:

MarketPlace Management Information Dashboard (MMI) is a custom application developed for The Centers for Medicare & Medicaid Services (CMS) which shows aggregated and detailed healthcare application, eligibility, and enrollment statistics for multiple metrics and demographic areas by State, before and after implementation of the government’s new insurance exchange project.

•Create and maintain the MMI metric workbook document and requirement document. Work with the business users and developers to identify/prioritize bugs/defects and minor enhancement.

•Conduct UAT, Functional, Integration, Performance, Regression, and Smoke Testing in all environments

•Design/Create Test Plan, Test Specifications Document, Test Summary Report, Requirement Traceability Matrix document for production release.

•Validate the data for Daily, Weekly and Monthly file from all the different Data Source Provider.

•Validate the Landing Page Dashboard, Daily Dashboard, Federal MarketPlace report and other Adhoc Reports in Micro Strategy.

•Validated the newly resubmitted Daily, Weekly and Monthly file and compare it with the old file and report any issue to the development team and business owners.

•Collaborate with CMS customers/business users/Subject Matter Experts and developers (ETL/JAVA) to support/document and resolve any testing related issues.

•Used of SQL tools like TOAD to run SQL queries to validate the test data. Analyzed RDR/FDR and TDR deeply, identifying key cases to test, complete all testing in allotted time.

•Validated the Provider data and Claims data in Mainframe (using Listeners and JCL), Accumulator (AC), Stage and Target table.

Environment: Informatica Power Center 9.6.1, Oracle 11g, Teradata 14, JAVA, UNIX, Shell Script, JIRA, Mainframe DB2T Dev region, IDR Teradata, Micro strategy 9, CMS Portal for MMI dashboard, MKS, Section 508 Testing

Maricom Systems Inc, Baltimore, MD Nov 2011 to OCT 2013

Sr. BI/ETL Analyst

Roles and Responsibilities:

DESY [Data Extract System] is a custom application developed for The Centers for Medicare & Medicaid Services (CMS) Enterprise Data Group (EDG) of the Office of Information Services (OIS), which provides Medicare and Medicaid program data from its national claims repositories to internal and external information customers.

•Worked on DESY’s redesign project to integrate with CMS IDR (Integrated Data Repository). COTS ETL (Extract –Transform- Load) tool Informatica has been used to replace legacy extract process using mainframe jobs and java control language (JCL)/queries.

•Meet/ discuss with all stakeholders including CMS GTLs, other customers to collect, analyze and finalize requirements for development.

•Informatica development team to re-design/create Informatica PowerCenter 9.5.1 workflows, mappings, codes and other related shell scripts/java scripts.

•Test all necessary UAT/integration/performance/regression and 508 compliance testing. Data stores such as National Claims History (NCH), National Medicare Utilization Database (NMUD), Medicare Provider Analysis & Review (MEDPAR), and the IDR.

•Create Testing plan, lead all testing efforts for DESY redesign Testing. Highly experienced and familiar with DESY IDR /Part D requests.

•Complete understanding of section 508 testing. This includes creation of 508 compatible test plans (to be approved by CMS), work with CMS 508 testing coordinator and perform 508 tests using JAWS software tool as per CMS 508 test guidelines.

•Unit and Regression testing of the Informatica Mappings created according to the business requirements. Created Test Plan, Test Case Specification document, Test Summary Report, BRTM for the project and maintained in Alfresco.

•Create Impact analysis report based on Performance testing results and reject or raise flag for re-evaluate faulty codes and/or time consuming codes. All reports are maintained in Alfresco for the project.

•Understand Drugs Data, Beneficiary Data, consumer Data and Risk/Importance of Personally Identifiable [PI] data. Ensure all PI data is masked before Test and performance Database.

•Experience with Medicare Part A and Part B data from IDR.

•Use of SQL tools like Teradata SQL Assistant to run SQL queries to validate the test data. Prepare/Create Test Data in the DB2 tables using Teradata SQL Assistant to be available through the user interface for DESY UI testing.

•Knowledge of Part D data [PDD] and other data submit process through the DESY GUI. Actively involved in Integration testing and smoke testing with developers and support team. Document all phases of testing and raise flags in project meeting for any anomalies noticed.

•Defined Mapping parameters and variables and Session parameters according to the requirements and performance related issues.

•Created Workflows and sessions using Informatica workflow manager and monitor the workflow run and statistic properties on Informatica Workflow Monitor.

Environment: Informatica Power Center 9.5, Oracle 11g, Teradata 13.0.1, CD 4.0, JAVA, UNIX, Shell Script, ALFRESCO, JIRA. VIPS ASSISTS, Mainframe DB2T Dev region, Web Sphere Application Server (WAS), Message Queue (MQ) Server, Web Sphere Business Integration (WBI) Server, Section 508 Testing,

Goldman Sachs INC, NJ Jun 2006 to May 2009

Business Analyst

Roles and Responsibilities:

•Collect business requirements from business users and lead prioritization meetings with developers.

•Use of SQL tools like SQL Developer/ TOAD/SQLPLUS to run SQL queries to validate the test data. Analyzed RDR/FDR and TDR deeply, identifying key cases to test, complete all testing in allotted time.

•Actively involved in Integration testing and smoke testing with developers and support team. Document all phases of testing and raise flags in project meeting for any anomalies.

•Used Mercury Quality Center to document all tests. Worked with developers to follow-up on redesign and UAT phases of testing. Update QC as and when required.

•Create used cases, test data preparation, run testing and validation workflows from workflow manager and UNIX shell scripts using PMCMD STARTWORKFLOW commands, redirected script output to flat log files for debugging.

•Looked at bad files of Informatica workflows for error tracing, checked Oracle PL/SQL procedures; run Oracle PLAN and resend long running stored procedures for adding Oracle Hints in it.

•Created Data Marts for both kinds of applications, CRM and financial and used effective querying and formatting tools to present the data to the end users

•Design and Development of ETL routines, using Informatica Power Center within Informatica Mappings, usage of Lookups, Aggregator, Ranking, Mapplets, connected and unconnected stored procedures / functions / Lookups, SQL overrides usage in Lookups and source filter usage in Source qualifiers and data flow management into multiple targets using Routers were done.

•Involved in migrations of Informatica codes from dev-test-perf-prod environments. Cleansing and extraction of data and defined quality process for the warehouse.

• Implemented dimensional model (logical and physical) data model in existing architecture using Erwin 7.

•Provide production support and troubleshoot / find failure reasons for Informatica workflows.

Environment: Informatica Power Center 8.11/8.6.1, Oracle 10g/9i, SQL, PL/SQL, XML, MS Access, Web services, JAVA, UNIX, Shell Script

ACCENTURE INDIA SERVICES (India) Jan 2004 to July 2005

Business Analyst

Role and Responsibilities:

•Involved in all development and testing activities [details mentioned in summary]

•Actively involved in Integration testing and smoke testing with developers and support team. Document all phases of testing and raise flags in project meeting for any anomalies

•Involved in Dimensional modeling using Erwin to design Fact and Dimension Tables

•Performed the ETL migrations from UAT to Prod using different approaches in version enabled environment – approaches included XML export-import, direct component copy and deployment groups. Used workflow variables for some incremental loads and for conditional flow execution.

•Created E-mail notifications tasks using post-session scripts.

•Written documentation to describe program development, logic, coding, testing, changes and corrections.

•Provided support to develop the entire warehouse architecture and plan the ETL process.

Environment: Informatica Power Center/ Power Mart 8.1.1/7.1.1, Oracle 10g/9i, SQL, PL/SQL, XML, MS Access, Web services, JAVA, UNIX, Shell Script, Teradata

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