Cathy Wulff *** Post Oak Court
Hampstead, NC ****3
ad2e8j@r.postjobfree.com
Academic Preparations:
Rich East High School, Park Forest Illinois Graduate 1981
Relevant Work Experience:
Novant Health Scotts Hill Outpatient Surgery Center November 2022-Present
-Patient administration
-Registering surgeries
-Verifying insurance and patient information
-Communication with surgical team about patient scheduling
-Lead desk administrator
Nunnelee Pediatrics November 2020-November 2022
-Financial Counselor
-Created estimates for high end pediatric procedures
-Formulated payment plans for patients and families
-Insurance authorizations
-EMR (Electronic Medical Record) checking
-Formulated procedural costs with applicable CPT codes
New Hanover Regional Medical Center Maxillofacial and Craniofacial Surgery October 2018 - November 2020
-Patient Access Technician
-Scheduling patients for Cleft and Craniofacial,Trauma, Head and Neck Cancers, Maxillofacial Teams
-Checking for Prior Auth for Consult visits
-Authorizing Patients for Surgery Procedures
-Utilizing, NC Tracks, One Source, Evicore, EPIC
-Working side by side with teams RN, LPN for Maxillofacial and,Nurse Coordinator for Cleft team Patients for seamless transition of patient care
New Hanover Regional Medical Center Radiology December 2012-November 2016
-Patient Access Technician
-Work order verification.
-Insurance validation.
-Collection of Copays
-Ensuring proper physician orders.
Dominick’s Finer Foods February 1987-January 2009
-Customer Service Representative
-Assisted with customers financial transactions,
-Managed workforce of over 50 Associates, monitoring daily task completion.
-Leader in customer service initiatives.
Professional Awards: Relevant Skills:
-Press Ganey Spotlights -Epic software
-Outlook software
-Patient scheduling
-Image copying
-Electronic Medical Records
References available upon request…