Service Rep Customer

Alicia Cook

**** * **** ***** *****, OK *****

918-***-****

EXPERIENCE

Currently a Patient Service Rep for Warren Clinic Endocrinology- Tulsa, Ok since Feb 2022

Gastroenterology Specialists – Tulsa, OK September 2018 – Present Patient Service Rep

·Greeting patients upon arrival Process transactions

·Provide the best possible customer service Accountable for my cashbox

·Perform end of day tasks Translate appointments

·Send out medical records when requested Assist clients on the phone

·Schedule appointments when required

Mingo Valley Medical – Tulsa, OK May 2000 – 2018 Receptionist / office assistant

·Check in Patients

·Accept & Process payments Assist with insurance education

·Manage multi– line phones

·Scheduling Appointments

·Scheduling Drug Rep appointments

SKILLS

·Microsoft: Word, Access, Outlook, Excel

·Advanced typing skills (50 WPM)

·Punctual with strong time management

·Data entry / 10-Key skills

·Adaptability, Leadership, and Customer Service

·Excellent written and verbal communication

Contact this candidate