Executive Assistant Office Manager

D e b r a B a l l

Decatur / Argenta, Illinois 217-***-**** ad2dqb@r.postjobfree.com www.linkedin.com/in/debball9123 Executive Assistant / Senior Administrative Assistant / Office Manager Resourceful, highly collaborative senior executive assistant and office manager. Known as a polished professional who protects sensitive and confidential information while maintaining the integrity of the company. Outstanding planning, organizing, critical thinking, decision-making, process improvement, and problem-solving skills. Love a challenge. Love to wear a lot of hats and keep a lot of balls in the air. Adept at keeping senior executives and their teams focused on their top priorities. Strong customer service skills when working with leaders, partners, and employees. Known for a “can do” attitude; always ready to jump in and help others when needed. Core Competencies

Accounting

AP / AR

Bank Reconciliations

Bank Statements

Bookkeeping

Business Process Improvement

Event Planning

Expense Reports

Human Resources

Interviewing

Invoicing

Onboarding

Payroll

Project Coordination

Purchasing

Recruiting

Reporting

Team Building

Time Management

Training

Travel Planning

Professional Experience

September 2019 – February 2023 Summit Tax & Accounting, PLLC Decatur, Illinois Summit is a full-service CPA firm that offers a variety of financial services. Front Office Supervisor May 2021 – February 2023

Led a team of up to seven people; the team supported 32 people in two offices (Decatur and Bloomington).

Recruited, interviewed, and hired employees. Performed other HR functions such as onboarding, new hire training, and training on the CCH tax and accounting software.

Helped manage the bank statements, budgets, taxes, credit cards, and cash.

Managed most of the IT responsibilities. Set up all computers and peripherals in the office. Enabled employees to work remotely; this included making sure the computer, three monitors, scanners, printers, keyboards, mouses, and cables worked before leaving the office. Set employees up on Zoom and ImagineShare.

Continued to serve as the Document Manager for 3200+ clients. Document Manager / Front Office Administrative Supervisor September 2019 – May 2021

Originally hired as front desk receptionist. Promoted twice in first 18 months – to Front Office Administrative Supervisor and then to Document Manager.

Managed documents (digital and hardcopy) for 1300 clients in Decatur. After initial success, began managing documents for all 3200 clients in Decatur and Bloomington.

Assembled all tax returns and contacted clients to sign their document either in person or electronically.

Assisted clients processing their paperwork and verified that all their documents were returned to them.

Kept track of all documents until they were returned to clients. E-filed tax returns.

Worked on various projects, created spreadsheets, and set up Zoom calls and meeting apps for employees.

Tasks included AP/AR, bank reconciliations, bookkeeping, running reports, balancing the cash box, recording employee attendance, and answering multiple line phones.

Acted as go-to person to resolve technical issues with coworkers’ computers. January 2017 – May 2018 Kopetz Manufacturing Decatur, Illinois Kopetz was a machinery manufacturer that custom produced ASME pressure vessels. The company closed in 2019. Executive Administrative Assistant / Accounts Payable Specialist

Supported the CEO and CFO, as well as other team members, in this company with 50 employees.

Along with the EA responsibilities, performed AP/AR, bank reconciliations, bookkeeping, and payroll. Debra Ball Page 2

Helped manage bank statements, budgets, taxes, credit cards, and cash.

Processed tax exempt forms and timecards, ran weekly reports, balanced the cash box, and recorded employee attendance. Booked domestic and international flights and hotels.

Started with Express Employment Professionals; converted to full-time in 30 days. June 2010 – July 2016 Goedecke Decatur, Illinois Goedecke is a construction industry leader that provides solutions to professional contractors for concrete forming, structural shoring, scaffolding, engineered products, rebar fabrication, access equipment, and construction equipment. Executive Administrative Assistant

Supported the vice president in charge of two branches, the head of IT at HQ, and the sales team.

Along with the EA responsibilities, performed invoicing, AP/AR, bookkeeping, and balancing the cash box.

Processed tax exempt forms and timecards, ran weekly reports, and recorded employee attendance.

Created purchase orders for supplies and products for stock and for customers.

Created customer tickets. Set up and processed shipments of products to customers via LTL, UPS, and USPS.

Invoiced customers and followed up with them on outstanding invoices.

Entered day-end sales and rental tickets daily.

Processed equipment transfers to and from different branches.

Trained employees at the other branches.

Led the annual inventory process.

April 2009 – June 2010 McDonalds Decatur, Illinois McDonald’s is a multinational fast-food chain with a 2021 revenue of $23 billion. Customer Service Trainer

Trained new employees to serve customers and perform other duties that their job position entailed.

Provided outstanding customer services. Kept the dining and work areas safe and clean. January 2002 – March 2008 Self-employed Argenta, Illinois Self-employed provider of care for children ages 6 weeks to 11 years. Day Care Provider

Maintained a safe, structured, healthy, and active learning environment for five children besides my own.

Kept all financial records (accounts receivable, tax exemptions, expense receipts), attendance records, and personal records for clients.

Education and Software Inventory

Studied Business Administration, Management, Accounting, and Drafting and Design

Richland Community College Decatur, Illinois

Evangel University Springfield, Missouri

Software Inventory

Google Chrome / Google Docs

Microsoft Office 365 including Word, Excel, PowerPoint, Access, Outlook, and Teams

Microsoft Excel including pivot tables, macros, formulas, charts, and graphs

Contact this candidate