Customer Service / Scheduler

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance.

Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.

Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Skills

Computer skills, Communication skills, Time Management, Organizational Skills, Leadership, Customer service Education

Anoka Senior High • Anoka, Minnesota

06/2002

Experience

Concierge

Walker Methodist Plaza • Anoka, Minnesota

03/2019 - Present

Front Desk Associate at an Assisted Living Facility. Greet/Welcome the Residents and their visitors.

Answer incoming phone calls. Transfer to correct party/department or take and forward messages. Monitor the security doors via cameras: buzz in visitors upon entrance approval as well as assist if needed with the sign in Kiosk.

Light typing, copying and filing if needed.

Quick to answer or solve questions or concerns that may arise with the residents and their visitors. Production Scheduler

RJM Enterprises of MN, Inc. • Ramsey, MN

07/2003 - Present

Manage the daily production schedule to best meet the customer requested completion dates. Enter purchase orders and job write-ups into the system. Monitor Inventories and Product Lot Codes .

Provide schedules and updates to the customers.

Report the daily production numbers and man-hours at the end of each shift as well as monitor the profit/loss numbers and compare for each day.

Set-Up new employees into the company system and time clock. Track employee attendance. Monitor scheduled time off.

Assists the Shipping and Receiving department with entering product receivers for inbound items and making the Bill of Landings for outbound loads.

Kelly Lundeen

ad2csg@r.postjobfree.com / 612-***-**** / Anoka, MN

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