Customer Service Experience

Stella Thomas

**** ****** ***** **********, ***** 75165 214-***-****

ad2cnh@r.postjobfree.com

OBJECTIVES

My objective after retiring in 2020 is to re-establish myself back into the workforce industry. Bringing with me, 16 years of knowledge, skills and of customer service experience that apply to any work foundation that I may pursue. WORK HISTORY

Bus Operator (2004-2020) (RETIRED)

Dallas Area Rapid Transit 1401 Pacific Ave. Dallas, Texas 75202

● Operates DART owned vehicles on prescribed routes as directed.

● Operates two-way bus radio system in accordance with DART established rules and the Federal Communication Commission (FCC)

● Collects/records bus fares in accordance with DART procedures.

● Answers route questions and announcements from patrons and general public.

● Provides assistances to a patron as required.

KNOWLEDGE, SKILLS, AND ABILITIES

● Orally communicate in an effective manner with the public, co-workers, supervisors, and managers to ensure efficient operations.

● 16 years of skills in a customer service environment.

● Establishes and maintains effective relationships with customers. EDUCATION

GED- 03-26-1984

REFERENCE

● Bill Davis 611 FM 740 Forney, Texas 75126 214-***-****

● Ray Duffy 204 Netherlands Dr. Seagoville, Texas 75159 214-***-****

● Sage Johnson 4814 Ivyleaf Lane McKinney, Texas 75072 469-***-****

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