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Customer Service

Location:
Manassas, VA, 20110
Salary:
17
Posted:
December 30, 2023

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Resume:

Education

C.D. Hylton High School, Woodbridge, Virginia

TV and Media Productions

**/**** ** **/****

Experience

Haymarket Children's Academy, Assistant Teacher

Woodbridge,Virginia

May 2022-July2022

●Assist Teacher with daily lessons

●Watch 10-15 children between ages 1-2 years old for 8 hr shifts

●Close down classroom each day and sanitize toys, desk, and sweep & mop floor

●Communicate in person and through app with parents hourly

●Create mind stimulating and physically educating games and activities for children daily

●CPR, AED, and First aid certification

Sakura Japanese Steakhouse,Server/Hostess

Sung Song

Woodbridge, Virginia

October 2021 - April 2022

●Greet and communicate with guests when their food will arrive or of any problems are to arise in a friendly and sincere manner

●Handle food safely and responsibly while serving guests their dishes

●Receive orders on a weekly basis, guaranteeing accuracy of the order

●Prepare dishes in the kitchen for certain shifts as needed

Fedex, Seasonal Package Handler

Lorton,Virginia

December 2021- January 2022

●Lift and slide packages onto conveyor for delivery, loaded packages onto truck for delivery

●Labeled, scanned and weighed packages, unloaded and sorted incoming packages

●Collaborated with team members to organize loads efficiently, maintained a clean and safe working environment

●Work at a constant pace

●Keep a surplus of totes nearby, bags must be put into a tote before they are placed onto the conveyor belt

●Work multiple shifts during peak season

●Be able and ready to induct when asked by a supervisor to do so

●Stock CD's and DVD's onto shelves in a timely manner, prepare product for pickers

●Required to scan each product and subsequent position, with an RF gun

All Star Premium Sportswear, Sales Associate

Jaylin Grant

Woodbridge, Virginia

June 2021 - August 2021

●Greet, assist, help, and guide customers throughout store using customer service skills

●Complete monetary transactions for customers, also while opening and closing register frequently

●Open and Close Store frequently

●Ensure customers are comfortable and know all of stores deals and promotions to give the customer the best experience

● Kept work area and store clean to ensure customers come into a clean environment

MHS, Patient Transporter/Patient Sitter

Casey Carrel

Woodbridge, Virginia

October 2020-January 2021

●Transported Patients every 30-45min from rooms to labs

●Completed and Passed First Aid,AED, & CPR training

●Assisted nurses in preparing patients in room

●Observed and Cared for patients overnight during 12hr shift

●Recorded hourly data on the patients well-being

●Built relationships and bonds with patients to create a safe and trusting environment

Stingray Allstars, Coach

Fatima Aniteye-Poole

Manassas, Virginia

June 2020 - March 2021

●Coached an elite youth level one team with athletes of ages 6-11

●Teach youth athletes beginner and intermediate stunting.

●Assist youth in perfecting their team stunting skills

●Provide athletes the tools they need to work as a group in order to practice safe stunting habits

Bath and Body Works, Seasonal Sales Associate

Susan Helbert

Woodbridge, Virginia

October 2019 - December 2019

●Warmly greet, assist, help, and guide customers on their purchase activities applying customer service skills.

●Build customer’s confidence by assisting in selecting products that will profit them immensely, and also making professional suggestions that always guide them

●Lend ushering services to customers by escorting them to counters and racks that hold product of their choice

Lifeguard

Southbridge Pool

Woodbridge, Virginia

June 2019 to July 2019

●Open the pool each day and close it down each evening, depending on schedule and hours

●Treat the pool with appropriate concentration of chemicals on a regular schedule

●Monitor pool-related activities closely throughout shift and identify any safety issues

●Direct swimmers out of the pool in hazardous conditions

●Monitor weather reports closely to ensure safety of guests

●Maintain a clean environment in and around the pool

●Provide assistance to patrons when appropriate or necessary

Kids Choice Sports Center, Front Desk/Party Host/Lifeguard/Child Development Coach

Antonio Gomez

Woodbridge, Virginia

September 2018 -April 2019

●Coached a child development program

●Worked the front desk helping assisting customers

●Ensuring customer accounts were properly updated

●Kept stock of camp supplies

●Acted as acting manager when no manager was available

●Provided activities, games, snacks for parents night out events

●Lifeguard

●Hosted birthday parties

All Star Legacy, Stunt Coach

Manassas, VA

October 2015- May 2018

●Teach youth athletes beginner and intermediate stunting.

●Assist youth in perfecting their team stunting skills

●Provide athletes the tools they need to work as a group in order to practice safe stunting habits.

Photography Protégée

Erin Chris Photography

Washington, DC December 2015- June 2016

●Assist on-site photoshoots with set up, wardrobe and lighting

●Shadowed photographer to learn different styles, colors and lighting

●Worked on photo edit and cropping from various sites.

Skills

●Outstanding team player

●Proficient in Microsoft Word, Excel, and PowerPoint

●Fluent in English with excellent communication skills

●Ability to stand for extended periods of time and move heavy items

●CPR and First Aid certified in 2020

●COVID-19 Contact Tracing Certified

●Customer Service Experience



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