Customer Service Real Estate
Resume:
Patricia ONeal
Dedicated to providing excellent customer service in every area of business
Greenville, NC 27858
ad2a8c@r.postjobfree.com
Consumer/Commercial Loan Processing and Title Underwriting for Real Estate with 25 years plus combined experience. Skilled in customer service, evaluating data, analyzing statistics and inputting personal information to produce preliminary documents for future finalization. Authorized to work in the US for any employer
Work Experience
Title Underwriter
Fidelity National Financial - Durham, NC
September 2022 to December 2023
• Prepare title commitments & make revisions when necessary
• Underwrite from approved attorney preliminary opinion (requirements & exceptions)
• Answer phone calls for title searches, premium quotes and answer attorney/customer concerns
• Post/retrieve/deposit payments
Title Underwriter
Priority Title and Escrow, LLC - Virginia Beach, VA September 2021 to June 2022
• Review title commitments
• Push to closing and funding
Title Insurance Underwriter
Investors Title Insurance Company - Greenville, NC August 2013 to June 2020
• Prepare title commitments, final title policies, Master Builder Deeds of Trust and specimen endorsements
• Receive approved attorney opinion (preliminary and final) in order to produce commitments/finals
• Title searches and premium quotes
• Complete off binders, when no commitment has been issued
• Revise commitments and prepare endorsements and modifications as necessary
• Balance report(s) after posting payment from finals
• Prepare back title letters (deed out of developers or deeds into developers)
• Preform various duties as needed or as assigned
Bank (Vault) Teller/Loan Processor
First South Bank - Washington, NC
February 1998 to July 2013
• Prepare and process new loan requests
• Verify personal and business information for potential borrowers
• Review, audit and maintain loan files while consistently meeting deadlines and closing dates Bank Teller
• Performed various customer related transactions such as cashing and/or depositing personal and business checks, withdrawals, loan payments, personal account inquiries, and balancing teller till Vault Teller
• Ordered and received money from an armored car service
• Maintained accurate balance in vault
Education
(2nd Term) in Human Services
Post University - Waterbury, CT
Present
12 in Business
Washington High School - Washington, NC
August 1988 to June 1991
Skills
• Underwriting (9 years)
• Banking (10+ years)
Certifications and Licenses
Title insurance
Present
I am licensed to underwrite in NC
Driver's License
March 2016 to April 2024
Additional Information
Additional Information Qualifications:
Achievement oriented professional with diversified experience in the customer service field, banking and Title Insurance Underwriting. My professional experience includes client support, processing and loan management. I possess strong PC skills, excellent multi-tasking and organizational aptitude and effective communication. I am highly capable of transferring my banking support skills, underwriting skills and customer service skills to any facet as needed and required.
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