ad2a3f@r.postjobfree.com 346-***-****

Office Administrator/Notary

- Highly skilled Office Administrator with over 20 years of diversified experience in technical, medical and telecommunications.

Office 365 – all standard apps AS400 Project Management tools QuickBooks Retinal Camera Acuity Analytics

Microsoft XP Pro Auto Refractor Exam Writer

Power Point Phoropter Outlook

Microsoft Access NCT Machine Notary

Administrative Clerical Support, Customer Service Support, Data Entry, A/P, Knowledge of basic accounting principles, Invoice Billing, Word Processing, Multi-task and manage priorities in a fast-paced environment, utilize problem-solving skills to identify and resolve patient issues or concerns, utilize automated equipment and systems, Communicate, exchange information, New Hire Onboarding, and work in a team-oriented environment. McGill Associates, PA

Office Administrator/ Notary

August 2023 – Present

Analog Devices, Inc.

Senior Lead Coordinator/ Admin

Support / Notary

April 2018 to August 2023

● Responsible for day-to-day management of the office including phones, receiving visitors, mail, supplies, conference room coordination, vehicle registration and maintenance, schedules, etc.

● Ensure housekeeping/building maintenance issues are addressed in a timely manner.

● Provide clerical assistance to all office staff; may provide assistance for other offices.

● Register employees for conferences and seminars; make travel arrangements, as needed.

● Assist with accounting duties associated with office including entering various logs and coding A/P & Visa invoices.

● Assist Project Managers by setting up projects from contract documents, assisting in preparation of proposals letters and professional services agreements, coordinating meetings, project filing, reports.

● Assist in preparation of bidding documents and specifications.

● Provide administrative support for team of engineers (including GM,

(2) Fellows, (1) Director, (9) managers).

● Oversight for performance of junior-level clinical operations team members in either a matrix management model and/or as direct reports on their management of study deliverables and actively provides operational direction and/or general supervision.

● Provide calendar management which includes checking e-mail, ensuring that there are no calendar conflicts.

Highly motivated Senior Executive Assistant

with experience in managing projects in

engineering field and Health care management.

Expert in planning, mitigation, office workflow

and managing resources to meet client

expectations and corporate goals.

Technical Experience

Summary of Experience

Professional Experience

MyEyeDr

Patient Services Coordinator/

Ophthalmic Technician

May 2015 to April 2018

● Set up one-on-one staff meetings and organize team meetings: events and training classes.

● Update and create spreadsheets and presentations for monthly and quarterly meetings to include new hires/departures, metrics, new hire onboarding and new publications.

● Schedule travel arrangements utilizing OTR tool/ external appointments between clients and management.

● Compose letters, memorandums, reports, and other documents as required ensuring factual and grammatical accuracy.

● Manage all Travel Expense Account reports.

● Handle all confidential information complete all NEW Hire Onboarding for Human Resources (I-9 documents, Passports, Visas etc.).

● Order office supplies including FedEx, DHL and UPS Provide back-up to the group Administrative Assistant when needed.

● Effectively answer incoming calls, schedule patient appointments to company standards by utilizing resource scheduling.

● Collaborates with co-workers to deliver a world class customer experience for patients.

● Prepare for clinic visits by reviewing next day patient charts and explain billing to patients.

● Provide eye health education to patients and support them with managing their eye health.

● Effectively greet incoming\outgoing patients immediately upon entering the office. Maximize patient flow, by organizing, tracking and communicating with other associates and patients to maintain an efficient office.

● Process patient claim referrals, new claim hand-offs, and escalate any issues for grievances and appeals through the system.

● Obtain and verify insurance eligibility for patients. Enter patient’s demographic and insurance information into POS software program.

● Prepare the patient for the doctor to examine pre-screening patient by performing special tests, reviewing records and medications, performs auto refraction, obtains and records Visual Acuities, refraction, cover test, and Visual Fields.

● Close & balance POS software program at day end, completing daily deposit, ensuring that it properly balances.

● Pull patient charts for the following day as well as perform various administrative duties as assigned.

VERIZON

Executive Administrative

Assistant/Customer Service Support

Aug 2009 to April 2015

● Provide administrative support for team of (55) (1) Director of engineering, (1) General Manager and (1) Fellow of engineering.

● Organize team meetings, Update spreadsheets, Data Entry, provide calendar management which includes checking & responding to e-mail.

● Processed accounts payable and receivable for expense accounts.

● Manage all Travel Expense Account reports, Handle all confidential information according to the standard operating procedures of the group and company.

● Receive and redirect all incoming calls to appropriate person(s).

● Order office supplies (including FedEx, DHL and UPS) as well as all outgoing shipping.

TELECRIS

Lead Coordinator

Aug 2007 to Aug 2009

● Conducts pre-donation medical screening.

● Determines Hematocrit (HCT) and Protein via finger stick and use of the hemostat and refractometer.

● Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.

● Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management.

● Maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments

(CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures, Handle all confidential information according to the standard operating procedures of the group and company. IBM

Executive Administrative Assistant

Feb 2003 to Aug 2007

• Provide Administrative support for team of engineers Including 1 Director and 9 Managers.

• Provide calendar management for 9 Managers which include checking email, ensuring that there are no calendar conflicts.

• Set up One on One staff meetings, organize team meetings, events and training classes.

• Schedule all travel arrangements utilizing OTR tool/external appointments between clients and management.

• Manage all travel expenses reports

• Order office supplies including FedEx, UPS, DHL and USPS.

• Provide back-up/coverage to the group Director’s Executive Assistant. Harrison College Morrisville

Aug 2004 - May 2007

• Ophthalmic Certification

• First Aid / CPR / AED Certified

• Crisis and Intervention Trained/

Certified

• Infectious Diseases and Blood Borne

Pathogens Training

• Client Rights/ HIPPA Training

• Clinical Trial Training

• Written and Verbal Communication

Skills Training

Durham Technical Community College

Aug 2010 - Dec 2012

Education Training

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