Customer Service
Resume:
Elizabeth Garza
ad2a39@r.postjobfree.com
OVERVIEW
Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions. Demonstrates strength in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.
EXPERIENCE
Spherion
06/2023 - currrent
CCR
Provide accurate information on clients' applications with the Health and Human Services Commission.
Update all current information the clients’ provide to HHSC.
QVC
08/2022- 06/2023
CSR
Took orders and payments from clients. Provided updates on orders and tracked orders for clients.
Updated all current information needed for the clients.
Sykes
01/2022-08/2022
CSR
Managed data of patient information and frequently used computerized systems to track their details.
Explained policies, procedures, and services to paitients.
EDUCATION
South Texas Vo-Tech
1995-1996
Clerical Diploma
I graduated with a diploma in clerical work.
Los Fresnos High School
1990-1994
High School Diploma
I graduated from the Advance Program.
SKILLS
Customer service oriented, strong problem-solving skills, works well under pressure, active listener, seasoned in conflict resolution, flexible, adaptive team player, articulate and well spoken, ability to type 25-30 wpm, and knowledge of clerical work.
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