QUALIFICATIONS SUMMARY

-Thirty years of success in individual, large group, and multi unit training and operations

-Executed sixteen restaurant openings

-Exemplary reputation for achieving elite results in training talent and business development

-Fundamentally sound and culturally driven advocate for professional and business development

-Dedicated and committed to my relationship with key decision makers at the executive level

-Expertise with Maslow’s Hierarchy of Needs, Maslow’s Pyramid, The Oz Principle, Circle of Accountability, Business Model Rollouts, 360 Feedback, Assess, Results Pyramid, Leadership and Communication Styles workbooks, Change Management, and Continuous Improvement Strategies

SKILLS AND EXPERIENCE

Career Development

-Selected as one of two individuals who serve as subject matter experts for training and training material

-Director of a training hub for Brinker concept for development of General Managers, Executive Chefs and New Business Growth procedures

-Professional mentor for career development of talent throughout the 44 locations

-Catalyst for system wide training and development talent infrastructure

-Provided business development and People Works management education to a diverse population in Washington D.C.

-Forged and created partnerships with sponsors including, but not limited to, Mid Atlantic Make A Wish, Bethesda Magazine, D.C. United Soccer, Georgetown University, American University, George Washington University, British, French, & Italian Embassies, and Washington Talent, CBRE and General Motors Global.

Talent Management

-Developed and trained management team, revitalized the culture, and revamped equipment leading to a $280,000 growth in sales and reduced turnover to 62% for Granite City location

-Designed interview strategies and role play scenarios in collaboration with Talent Acquisition Manager for Maggiano’s

-Developed “Owning Your Business” and “Introduction to P & L” training modules for brand wide education for Brinker concept

-Advised and trained management team dedicated to opening the first Maggiano’s Little Italy during the brand’s growth era

-Mentored and personally trained 3 of the chosen 11 future leaders of the company selected for the “Flight Program”

-Trained 35 new managers in development in three years as a General Manager/Managing Partner for Maggiano’s Little Italy

Performance Management

-Opened only level four certified and dedicated gluten free kitchen in the country for Compass Group and the Mayo Clinic

-Rescued a concept after a public outbreak of norovirus; following year budget flowed 9% EBITA

-Trained management team for Philadelphia Maggiano’s Little Italy location that won Brinker’s “Five Star Challenge” (2013)

-Led a team of 11 managers who produced the second lowest cost of sales in brand (2013)

-Achieved 48% flow through on $600,000 less sales

-Produced the highest rankings for Brinker’s My Employee Engagement Survey and Guest Experience Measurement in Chevy Chase Maggiano’s fourteen-year history

-Executed complete turn-around of Sioux Falls Granite City. 35th ranked store to 3rd

-Increased business performance through key performance indicators including 4% sale increase, 18% improvement in My Employee Engagement Survey, 20% improvement in the Guest Experience Measurement

PROFESSIONAL EXPERIENCE

Punchbowl Social

Senior General Manager MN, WI, OH August 2022-

Compass Group and Mayo Clinic

Director Project Manager Mar 2020-August 2022

Rochester, Minnesota

Pittsburgh Blue

Project Manager General Manager New Restaurant Opening Nov 2018-Mar 2020

Rochester, Minnesota

Terza La Vetta

General Manager Director Rochester, Minnesota Nov 2016-Nov 2018

Granite City Food and Brewery

Managing Partner Detroit, Michigan Dec 2015-Nov 2016

Managing Partner Sioux Falls, South Dakota Nov 2013-Dec 2015

Maggiano’s Little Italy

General Manager Managing Partner Chevy Chase, Maryland 2010-2013 General Manager Cherry Hill, New Jersey 2009-2011

Assistant General Manager Minneapolis, Minnesota 2003-2009

REFERENCES

Angelo Landi

COO

AJ Culinary Holdings

315-***-****

Christopher Settimo

True Food Kitchen

240-***-****

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