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Customer Service Call Center

Location:
Dothan, AL
Posted:
January 31, 2024

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Resume:

Quinteria Reaves

Dothan, AL *****

ad29m4@r.postjobfree.com

+1-334-***-****

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

TRISTAR - Dothan, AL

Present

Handle Money, Help And Ring Up Costumers, shift paperwork and cleaning Call Center Agent

MRS Associates - Dothan, AL

October 2019 to April 2020

• Contacted consumers by phone to discuss payment of overdue payments.

• Conducted research to locate consumers with new contact information, adhering to Federal, State, and local laws.

Sales Representative

Metro by T-Mobile - Dothan, AL

January 2018 to September 2019

• Provided service to multiple customers while catering to their specific needs.

• Assisted customers with product information, sales transactions and phone set-up.

• Collaborated with team to increase sales and to maintain store visually appealing. Stock Associate

Walmart - Alexandria, VA

March 2016 to February 2017

• Received, stored and organized merchandise, according to company standards.

• Processed merchandise returns and exchanges and conducted inventory. Poultry Production Associate

Wayne Farms - Dothan, AL

February 2016 to May 2016

Performed various production processes, both manual and automated, in compliance with Animal Welfare Guidelines, and federal, state and local regulations.

• Lead production line towards improving productivity, adhering to safety requirements. Shift Leader

Hardee's - Abbeville, AL

June 2014 to February 2016

Trained and supervised team members, ensuring adherence to company standards for customer service, as well as with health and safety regulations for food quality and restaurant cleanliness.

• Assisted customers with sales transactions, and by solving issues and concerns.

• Responsible for overseeing restaurant operation in the absence of management staff.

• Started as a Crew Member and promoted to Shift Leader within three months. Education

Currently Enrolled In College in Pre Nursing

Wallace Community College - Dothan - Dothan, AL

October 2020 to Present

Skills

• Dedicated Customer Service professional with over 5 years of experience providing excellent service in Retail and Food Service. Self-motivated, dependable and hard worker with the ability to learn fast and to work well independently, and as part of a team. Key skills include:

• Customer Service and Sales

• Accounts Receivable and Collections

• Call Center

• Data Entry

• Team Supervision

• Stock and Inventory

• Accounting

• Microsoft Office



Contact this candidate