* * * * *

SUMMARY

Industrious and forward-thinking Executive Assistant with experience in corporate and non-profit environments. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.

SKILLS

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), Adobe Acrobat, and Publisher.

Extensive experience in office administration and all aspects of administrative responsibilities.

Excellent interpersonal, oral, organizational, written, communication skills and strong attention to detail.

Ability to plan and organize multiple simultaneous tasks efficiently with composure under pressure.

Ability to maintain a strict order of confidentiality and handle issues in a discreet and professional manner.

Demonstrated ability to improve office operations and efficiencies through sharing knowledge and information.

Outstanding proofreading ability.

PROFESSIONAL EXPERIENCE

Executive Assistant, Mental Health Association

(also DBA Mental Health Association of Essex and Morris, Inc.) Parsippany, NJ 08/17-Present

Mental Health Association of Morris County, Inc.

Mountain Lakes, NJ 09/11-08/17

Manage CEO’s calendar - schedule in-person and virtual meetings, register for conferences, arrange travel (plane, train, hotel). Also arrange travel and provide administrative support to other senior management.

Manage all Morris County Contracts, RFPs, etc. – organize, proofread, copy, special mailing, maintain files and spreadsheets.

Interact with all levels of staff, Senior Management, and Board Members.

Work in multiple locations - Parsippany (Morris County) and Montclair (Essex County).

Maintain Board and Board Committee lists and assist members as needed; schedule meetings, assist with food setup/cleanup, organize handouts.

Take minutes for all Board Meetings, Senior Management Team Meetings, and Directors’ Meetings.

Assist Senior Director of Development with fundraising events; manage attendees, make name badges, proofread all letters, documents, invitations and other event paraphernalia.

Dorothy V.

Faucett

862-***-****

ad28on@r.postjobfree.com

Lewisville, TX 75056

2 P a g e

Answer phones and provide flexible coverage at all agency locations, as needed.

Sort and process incoming mail. Manage conference room for all meetings.

Prepare and submit Community Development Block Grant for Essex County, yearly.

Created employee IDs and business cards using Publisher.

Create, update, proofread, print and order various agency brochures using Publisher, Word, and Adobe Acrobat.

Manage/order office and breakroom supplies for various locations.

Convert documents for staff (i.e., PDF>Word>PDF).

Assist in preparation for Agency Licensure and CARF Accreditation.

Notary Public.

Managing Legal Secretary, Certified Evaluations, Inc. 2007-2011 Randolph, NJ

Reduced turnaround time and enhanced quality of real estate appraisal development by inclusion of graphics within arbitration document. This allowed the document to become electronically portable, improving delivery time.

Directed workflow within remote office. Delegated work to office clerks and maintained efficiency by providing training to staff of current revaluation policies. Managed trial calendars and spreadsheets.

Worked independently to convert standard residential and commercial appraisals into trial-ready documents using web-based sources to locate information and create a final product for presentation to attorney or judge.

Enhanced appraisal quality by eliminating hardcopy of photographs, charts and aerial maps. Implemented advanced functions within word processing software to include graphics improving visual characteristics. This change allowed the document to become fully portable electronically eliminating facsimile process.

Reduced appraisal turnaround to client by 18% by summarizing and tabulating financial income, expenses, and tax rate information for inclusion within the draft. This enabled the appraiser to perform other specialized tasks. Contract Position, Masterfoods, Inc. (a Division of M&M Mars) 2007 Hackettstown, NJ

Updated records as requested by customer service representatives. Configured customers within the corporate database. Processed billing and order placement information. Telcordia Technologies, Inc. (formerly Bellcore) 1989-2006 Customer Service Consultant-Documentation & Training 2003-2006

Led software tool rollouts for distributed systems. Prevented failures and client dissatisfaction by advising development teams when discrepancies within the documentation, software installation, or website functionality occurred. Planned, scheduled and installed Telcordia and third party software products.

Promoted a high level of productivity among departmental staff by being established as a reliable resource for technical assistance. Compiled and maintained procedural manuals for documentation production area.

Promoted knowledge of the document management system and kept internal customers up-to-date on other provided services. Authored and distributed informational handouts and emails throughout the company. Gave presentations to user groups on procedures for document submission. Maintained departmental website using HTML.

Logged and documented incident reports and provided quarterly reports keeping customers informed of issues and their resolutions.

Technical Support for Documentation and Conversion (Adobe Framemaker) 1995-2003 Bell Communication Research (Bellcore) - (1996 Acquired by SAIC, name changed to Telcordia Technologies, Inc.) 3 P a g e

Provided direct assistance to all technical documentation authors.

Tracked and analyzed publishing problems and user feedback via incident Report database.

Resolved complex user problems with technical documentation creation.

Provided technical support for all aspects of delivering electronic documentation to external customers.

Installed software, upgrades and patches for internal customers.

Provided training on the use of UNIX, FrameMaker and customized software applications for document delivery.

Participated in group efforts to transition from UNIX to FrameMaker in new computing environment.

Authorized procedural documents for document delivery and participated in the development of online tools.

Updated departmental website using HTML. Trained staff members on use of electronic document workflow software.

Directed the creation of more than 350 CDs from legacy documents converted to PDF. Legal Secretary – Antitrust, Corporate & Human Resources, Intellectual Property 1989-1995

Provided secretarial support to two attorneys and two legal assistants. Education

Lincoln Technical Institute – Word Processing – Received Certificate Cook College-Rutgers University – Completed 2 Years

Contact this candidate