Teresa Goodman

Tulsa, OK ***** ad27mu@r.postjobfree.com +1-918-***-****

Detail-oriented experienced Registered Medical Assistant with extensive experience in assisting with patient care. Excellent communication and teamwork skills as well as office management. Excels in written and oral communication with patients, physicians, fellow office staff, with a cheerful disposition and excellent customer service skills. I’m a compassionate and energetic individual to be a vital link between patients, nurses, and other facility staff. Specializes in office organization and medical insurance billing.

Authorized to work in the US for any employer.

Work Experience

RMA for Warren Clinic

Colon and Rectal Surgery- Tulsa, OK

July 2023 to Present

•Assisting during physical examinations

•Maintaining treatment rooms

•greet and room patients

•help schedule patients

•Help with schedule patient appointments

•Obtaining vital signs

•Enter new patient paperwork.

•Enter medication Prior Authorizations

•Enter Prior authorizations for surgeries

•Set-up for minor procedures/ surgeries

•Sterilize instruments/ flex scopes

•Enter colonoscopy recall letter and mail

•Help with Colonoscopy (CE) procedure forms to be scheduled

•Fill out FMLA/ short term/ leave of absent paperwork

•Answer phone calls, voicemails, and encounters

•Route office notes

RMA for Psychiatry and Family Medicine

Morton Comprehensive Health Services - Tulsa, OK

July 2021 to June 2023

•Assisting during physical examinations

•Schedule appointments

•Maintaining treatment rooms

•Performing ECG's

•Obtaining vital signs

•Performing phlebotomy

•Enter new patient paperwork.

•Fill out for medication PA’s through cover my meds

•Administered Injections, setup Pap Smears, Wet Prep/ KOH, UA, Pregnancy Test, Flu Swab and Strep tests for Family Medicine

•Covid rapid test and injection

•Abilify, Invega and Haldol injection for Psych

•Float from clinic to clinic

COVID-19 Vaccinator

Trinity Employment Specialists- Morton - Tulsa, OK

March 2021 to June 2021

●Administered Injections for Covid- main duty

National Registered Certified Medical Assistant (NRCMA)

Arkansas Primary Care Clinics - Little Rock, AR

October 2018 to March 2020

●Assisting during physical examinations

●Schedule appointments

●Maintaining treatment rooms

●Sterilizing instruments

●Performing ECG's

●Obtaining vital signs

●Performing phlebotomy

●Lab procedures

●Autoclaving instruments

●Colonoscopy and EGD experience

National Registered Certified Medical Assistant (NRCMA)

Smart Staff Agency - Little Rock, AR

May 2018 to September 2018

●Updating patient information in the system, chart in files, basic triage

●Obtain vital signs

●assisting physicians with patient care and handling clerical

●environmental, and organizational tasks

●Administered Injections, Performed Phlebotomy, setup Pap Smears, Wet Prep/ KOH on microscope,

Hem occult, UA, Pregnancy Test, Flu Swab and Strep tests

●Schedule and provide information for patient next office visits and outgoing referrals.

● Keep office neat and sanitized

National Registered Certified Medical Assistant (NRCMA)

Barg Family Clinic - Little Rock, AR

September 2017 to April 2018

●Create an optimal experience for patients

●Manage patient contact / database activities

●Responsible for injections, basic triage, assisting physicians with patient care and handling clerical, environmental, and organizational tasks

●Provides information to patients so they may fully utilize and benefit from the clinical services.

Healthline Health Advisor- Referral Scheduler

Baptist Health Hospital - Little Rock, AR

February 2015 to June 2017

Manage patient contact and database activities

• Responsible for scheduling appointments, handling outgoing referrals and provide information, programs and services, always meeting the patient expectation, while maintaining confidentiality

• Receive and make calls to the patient, PCP, and the referred to clinic

Information Associate

Baptist Health Hospital - Little Rock, AR December 2014 to February 2015

Maintaining orders on the unit by routing new orders and consults

● Answering call lights and meeting paging needs of the unit and the patient to ensure everything flow smoothly

Nurse Assistant

Baptist Health Hospital - Little Rock, AR

August 2012 to December 2014

●Monitor patient charts and vitals

●Assist with basic patient care

●Assist patients with coordinating hygiene skills

●Assist care was completed

Patient Care Tech

Carelink - North Little Rock, AR

June 2011 to July 2012

●General housekeeping

●Personal Care

●Assist patients with daily hygiene

Lead/ POS

Kohl's Department Store - Little Rock, AR

August 2007 to July 2012

●Replenish, set and organize the department

●Assist customers with placing orders

●Solicit credit, register customers emails, answer multiple phone lines, and verify customer information

Education

Registered /Certification in Medical Assisting

Eastern College of Health Vocations - Little Rock, AR September 2016 to August 2017

High school diploma

J.A. Fair High School - Little Rock, AR 1993 to May 1996

Skills

•Vital Signs Experience

•Patient Care

•Intake Experience

•Customer Service

•EMR Systems: Alscripts, Nextgen, eClinical Works, Epic

•Phlebotomy

•Medical Billing

•Laboratory Procedures

•Experience Administering Injections

•Laboratory Experience

•Medical Records

•Venipuncture

•Medical Scheduling

•Transcription

•Computer Skills

•Hospital Experience

•Medical Office Experience

•Triage

•Prior Authorization

•Insurance Verification

•Anatomy Knowledge

•Nursing

Certifications and Licenses

CPR/AED- ID #493525-4395738B21 April 2023 to April 2025

National Health & Safety Association, taken 04/29/2023 good for 2 yrs.

National Registered Certified Medical Assistant September 2017 to September 2024

Certified Nursing Assistant September 2022 to September 2024

Home health and LTCA.

Certified Phlebotomy Technician

Assessments

Medical terminology — Proficient February 2021

Understanding and using medical terminology Full results: Proficient

Attention to detail — Completed

February 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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