Deborah L. Murray

Bel Air, Maryland ***** 443-***-**** ad27i2@r.postjobfree.com

PROFESSIONAL SUMMARY

Energetic and reliable Clinical Manager with 18+ years’ experience in the medical field. Strong organization, communication, and relationship-building skills. Knowledge of CPR and First Aid. Capable at performing under pressure. Able to lead by example, stay calm under pressure, and thrive in a fast-paced work environment. Eager to bring strong administrative skills to a growing company in need of top-level support.

WORK EXPERIENCE

Express Care/Children’s Urgent Care

Clinical Manager

03/2020 to Present

Maintains and supervises the day-to-day activities of a healthcare facility by handling both medical and administrative tasks.

Responsible for the quality of patient services and continuous improvement of customer satisfaction.

Participates in the on-boarding, mentoring, and training of new staff.

Provides orientation of the clinic to new staff.

Responsible for the supervision, management, coordination and provision of quality patient care while demonstrating fiscal responsibility and maintaining the highest standards of care.

Conduct monthly audits for clinic operations.

Communicate with executives daily.

Conduct Monthly Staff meetings.

Answer questions staff may have daily.

Performs medical base audits.

Bright Oaks Pediatric Center

Certified Medical Assistant/ Office Assistant

10/2008 to 03/2020

Collect patient information and perform vital signs.

Prepare lab samples for testing.

Organize and sterilize medical equipment.

Appointment scheduling.

Administrative and clinical duties in the office, along with performing procedures on patients or assisting with examinations.

Patient immunizations.

Potomac Physicians

Medical Assistant/ Office Assistant

07/2005 to 10/2008

Medical Record Management, office management, schedule appointments and verify medical insurance.

Vital signs, injections, EKG Procedures.

Patient Care.

Child Care

Child Care Provider

11/2002-07/2005

Maintained the security and safety of the children.

Evaluated situations and made sound decisions based on individual needs

Implemented and educational program that was developmentally appropriate.

Scheduled age appropriate activities.

Gained interpersonal skills by interacting with children and parents

Page 2 Deborah Murray 443-***-****

WORK EXPERIENCE (CONTINUED)

Schmidt Baking Company

Production

09/1997-11/2002

Provided Customer service and support.

Responded in an enthusiastic and positive manner.

Monitored and Maintained machinery.

Ensured customers received adequate level of service with their questions or concerns while providing the proper resolution.

Maintained current knowledge of company policies, products and marketing initiatives to better serve each customer.

Packaged and inspected product.

EDUCATION

All-State Career Healthcare School

Medical Assistant Program

CCBC

Sparrows Point High School, Baltimore, MD

High School Diploma

MEDICAL QUALIFICATIONS AND SKILLS

Registered Medical Assistant, Certified Phlebotomy, Front/ Back Office, Patient Care Skills/ Minor Office Surgery, Injections, OSHA Certified, Blood Pressure Certified, CPR Certified, EKG Procedures, CPT Coding and Billing, Microsoft Word and Excel

PROFESSIONAL MEMBERSHIPS

American Medical Technologists

VOLUNTEERISM

Generosity Global

Selfless Saturday Food and Clothing Drive

Susan G. Komen Breast Cancer Race

Saint Jude Radio-a-Thon

Ronald McDonald House and Soup Kitchen

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