Gabriel Hernandez

San Antonio, TX ***** • 726-***-****

ad274w@r.postjobfree.com

www.linkedin.com/in/gabriel-hernandez-65b38857

PROFILE

Skilled and resourceful professional with a strong track record of success taking procurement capabilities and supplier relations to new levels of performance. Adept at partnering with vendors and internal teams to ensure alignment, drive continuous improvement, and build unified approaches to achieve shared goals. Exceptional problem solver; able to leverage a wealth of insights to develop solutions to overcome complex challenges, maximizing service delivery and performance, while minimizing risks and costs.

Excel at training and optimizing the performance of high-functioning teams, exceeding corporate, vendor, and customer expectations. Focused on continually pursuing professional development opportunities and always going the extra distance to achieve excellence.

CORE STRENGTHS

Procurement & Sourcing

Operations Management

Strategic Planning & Analysis

Demand Modeling & Forecasting

Product Category Management

Contract Staffing

Account Management

Risk Management & Mitigation

Budgeting & Cost Control

Vendor Management

Supplier Relations

Contract Negotiation

Business Innovation

Continuous Improvement

Process Optimization

Team Building & Leadership

Staff Training & Development

Cross-Functional Collaboration

Creative Problem Solving

PROFESSIONAL EXPERIENCE

ACCENTURE – 360 PARTNERSHIPS, San Antonio, TX 2019 – Present

Supplier Relationship Manager – Global Facilities & Travel Suppliers

Play a key leadership role forging and continuing to strengthen relationships with a strong network of 12 global facilities and travel suppliers, working closely with each vendor to meet contract SLAs and KPIs supporting Accenture’s strategy.

Select Contributions and Achievements

Carefully prioritize and maximize return on investment (ROI) for over $200M in spend for the strategic portfolio.

Host quarterly and bi-annual business review with category stakeholders and supplier account teams, carefully reviewing KPI achievement and making changes to maximize performance.

Regularly engage with suppliers to drive innovation and develop solutions to enhance service delivery, increasing customer satisfaction, while striving to be top performers.

This includes facilitating innovation learning sessions evaluating products and piloting new solutions to keep suppliers and Accenture at the forefront of industry trends.

Design and manage insight-driven risk management plans to protect against market volatility and mitigate potential supplier issues, minimizing financial impacts and protecting bottom-line results.

Work closely with sustainability teams to continue championing and advancing Accenture’s sustainability priorities and initiatives, ensuring that suppliers understand and strive to achieve sustainability goals.

Key leader and subject matter expert (SME) assisting local procurement teams with standing up Supplier Relationship Management (SRM) programs aligning operations with the franchise model.

ACCENTURE – ACCENTURE OPERATIONS, San Antonio, TX 2010 – 2019

Sourcing & Category Manager – US Contractor Exchange, 2014 – 2019

Promoted to continue sourcing and building a portfolio of potential staffing suppliers for the US contractor category, negotiating high-value contracts with over 50 key suppliers, representing $500M+ in annual spend.

Select Contributions & Achievements

Closely tracked each staffing supplier’s performance and analyzed category spend to maximize ROI.

Ensured all category purchasing and contracting processes complied with best practices and corporate protocols.

Recommended insight-based changes to improve procurement processes, including advising various Accenture project teams on designing strong processes for procuring contractor resources.

Optimized the performance of a team that executed a major initiative identifying demand trends to ensure contractor procurement met the needs of a specific operating unit ($70M+ in spend).

Served as the escalation point analyzing and resolving any portfolio contractor or vendor issues.

Identified a series of vendor selection inefficiencies and recommended far more effective protocols to eliminate issues.

Senior Procurement Operations Specialist, 2010 – 2014

Brought onboard initially in a key role working with the Requisition and Fulfillment team to deliver top quality services meeting client procurement and contingent labor requirements.

Select Contributions & Achievements

Ensured contractor purchasing requisitions complied with corporate policies, while assuming full ownership of over $3M in spend and investigating/resolving any issues with contractor purchase orders.

Assisted with Requests for Information (RFI), gathering key information from preferred vendors on the ability to secure select skill sets in specific regions, within select rates.

Evaluated market rates for specific skillsets to effectively negotiate best hourly rates with suppliers, continually saving Accenture major costs to maintain strong bottom-line results.

Generated weekly reports highlighting any escalations and partnered with team members to maximize services.

Reviewed contractor documents for compliance with Accenture policies.

Worked hand-in-hand with leaders to drive continuous improvement, increasing efficiency and effectiveness.

Spearheaded a comprehensive analysis of potential new services to add in the future.

Provided regular User Interface trainings to hiring managers, as well as training on proper processes for securing contractors.

EDUCATION

Bachelor of Science in Supply Chain & Operations Management (Ongoing)

Western Governors University

Associate of Applied Science in Business Administration

San Antonio Community College

CERTIFICATIONS

World Commerce & Contracting – SRM Practitioner 2023

TECHNICAL SKILLS

Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), Ariba, Remedy, IQNavigator, Microsoft Teams, Microsoft SharePoint, Peopleticker, Radix, SAP, Coupa

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