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Branch Manager/Escrow Officer

Location:
San Antonio, TX
Posted:
January 29, 2024

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Resume:

CYNTHIA CARREON

SAN ANTONIO, TX ***** (C) 773-***-**** ad26z5@r.postjobfree.com

OBJECTIVE: Motivated to continually improve, extend personal skills, gain knowledge, and reach opportunities for professional growth and increased responsibility.

SKILLS:

• Specialty in Real Estate

• Research and reporting skills

• Accurate and Detailed Oriented

• Excellent Planner and Coordinator

• Strong Work Ethics

• Works Well Under Pressure

• Excellent Communication skills

• Friendly and approachable

• Proficient in MS Office

• Spreadsheet Management

EXPERIENCE:

JUNE 2021 – JUNE 2023

BRANCH MANGER, CHICAGO TITLE AND TRUST COMPANY

• Responsible for overseeing and coordinating all operations of the branch.

• In charge of staff hiring and training process.

• Building rapport with customers, attorneys, and the community.

• Create and implement strategies to improve productivity and sales performance in efforts to achieve the financial targets of the branch.

• Manage employees and lead day-to-day responsibilities.

• Assist with customer service to ensure overall customer satisfaction.

• Oversee budgets and financial reports.

• Create plans and forecasts that are built to fit future needs.

• Work to grow business and customer acquisitions. APRIL 2015 – JUNE 2021

ESCROW AGENT, CHICAGO TITLE AND TRUST COMPANY

• Obtained closing documents, such as, closing instructions and details concerning the disbursement of the mortgage funds.

• Prepared the settlement statement, required affidavits, and loan documents for closing the sale/mortgage. Also managed the collection and disbursement of all checks after closing.

• Ensured all documents are properly signed, witnessed, and photocopied for distribution to the appropriate parties.

NOVEMBER 2010 – OCTOBER 2015

PARALEGAL, KLUEVER AND PLATT, LLC

• Prepared and provided to clients all necessary documentation for cases, including real estate purchases or sale closings.

• Prepared and reviewed amendments and leases.

• Collaborated with the lawyers to coordinate with landlords, housing managers, or other real estate personnel.

• Completed pending purchase agreements and created closing checklists for all real estate sales.

• Completed promissory agreements, legal descriptions of property and title affidavits, as well as other closing documents.

• Conducted detailed client intakes and entered information into company database.

• Communicated with outside vendors on behalf of attorneys and legal departments.

• Created and implemented all policies, workflow processes, and work assignments.

• Managed billable hour, payroll, client invoicing, and attorney schedules. EDUCATION:

JANUARY 2019 – JUNE 2019

LEGAL STUDIES, PURDUE GLOBAL, (A.K.A. KAPLAN UNIVERSITY) JUNE 2012

PARALEGAL CERTIFICATE, CHICAGO STATE UNIVERSITY

MAY 2002

PUBLIC SERVICE/PRE-LAW, OKLAHOMA STATE UNIVERSITY OKLAHOMA CITY

Received awards for being on the Dean’s Honor List as well as the President’s Honor list.



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