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Customer Service Skin Care

Location:
Rockville, MD
Salary:
30
Posted:
January 29, 2024

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Resume:

Josephine Ingabire

***** ******** **. *: 301-***-**** ad26ws@r.postjobfree.com

PROFILE

Multi- talented esthetician specializing in providing quality services in all aspects of beauty. I am hard-working, professional, articulate, dependable, organized with excellent sales and people skills. I am also bilingual in English and French. I am a team player, critical thinker, problem solver and active listener. Currently, I am looking to obtain employment to utilize my skills and become masterful in the field of esthetics.

SKILLS

PCA Chemical Peels

Sales

Interpersonal skills/communication

Waxing

Makeup Application

Classic lash application (Certified)

Lash Lifts/ Tint

EXPERIENCE

Lash Artist Dekalash – Fairfax VA 03/2019-Present

Consulted, designed and completed full lash sets for clients while converting them to members of the studio while also generating sales of aftercare product.

Complete consecutive full sets in 2 hours

Complete lash fills in hour

Performing lash lifts and tint

Beauty Advisor Clarins, Nordstrom – Bethesda MD

Maintained existing clientele by exceeding their expectations while recruiting new business to increase sales. My job duties include:

Developing customized skin care regimens for clients

Makeup Application/ Skin care treatments

Maintaining sanitary and tidy environment

Booking appointments for various events

Attaining daily and monthly sale goals

03/2018 – 02/2019

Concierge Adagio Condominiums – Bethesda MD

This was a luxury condominium building located in downtown Bethesda. Here I provided administrative duties, inventory control, problem resolutions, emergency handling and exceptional customer service. My job duties included:

Assisting developers, real estate professional, guests, contractors etc. to various areas of the building

Scanning, organizing, bookkeeping and organizing files in BuildingLink database software.

Exceeding residents expectations when fulfilling a request, service or in the cases of an emergency.

Retrieving, storing, and sometimes delivering packages and mail.

01/2016 - 06/2017

Waitress Ruby Tuesday, Rockville MD

Becoming a waitress provided me with an invaluable amount of skill sets for the workplace. Serving customers effectively required physical, mental and emotional hard work. Managing various requests at one time required an extreme amount of focus, intelligence, interpersonal skills, physical energy, endurance and stamina. My job duties included:

Upselling customers effectively

Increasing memory skills in handling customer orders

Serving food efficiently and caringly to many customers at once

Keeping customer areas clean and welcoming

02/2014 - 01/2016

EDUCATION

Montgomery College

Certified Clinical Medical Assisting program 2019

Esthetics Diploma

Cortiva Institute – Linthicum, MD

2018

Diploma

John F Kennedy – Silver Spring, MD

2010

LICENSURE

Licensed Esthetician, State of Maryland (current)

2018

CERTIFICATION

PCA Certified Professional 2019

Dekalash, Eye lash extensions 2019

Clarins, Skin Time

Glam Lab Makeup Academy

2018

2016



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