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Customer Service Production Supervisor

Location:
Lithonia, GA
Posted:
January 24, 2024

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Resume:

**** ******* **** ***. ***

Atlanta, Georgia *****

404-***-****

SHANETRIA DUKES

OBJECTIVE I am a highly motivated Operations Production Supervisor with previous experience as a Part Time Tender Supervisor. Currently I am looking to advance my career by gaining experience in a management position. SKILLS & ABILITIES

Management, Production, Labeling, Customer Service, Security Surveillance, Shipping,

Microsoft Office (Microsoft Excel, Microsoft Office, Microsoft Outlook) GSS (Global Scanning System), GSS Scanner, Deskill, UPS Radio EXPERIENCE

PART TIME OPERATIONS MANAGEMENT SPECIALIST SUPERVISOR, UPS February 2021 - Present

Supervises daily activities of drivers and package handlers

Performs general office tasks such as paperwork, typing, filing, calculating, and use of business telephone

Maintains communication with drivers to ensure that customers’ packages are delivered PT IPLD SUPERVISOR, UPS

February 2021 - Present

Distribute deskills, scanners, and radios to the appropriate operation departments

Monitor the status of all distributed equipment

Ensure the return of all equipment and send damaged equipment to be repaired

Verify the correct date and sort on each terminal

Document any missing or unreturned equipment and used Microsoft Excel and WhatsApp to update and report statistic

PT TENDER SUPERVISOR, UPS

November 2019 - present

Staffs outbound conveyor belts with trained hourly tenders

Trains new tenders in proper standards documented in the Tender OJS

Tends the conveyor belt system that moves packages

Removes FOD, open packages, and Irregs from conveyor belt when necessary

Communicates with the Control Room by radio

OFFICE ADMINISTRATOR, DUKES ELECTRICAL SERVICES

April 2008 - November 2019

Installs, tests, and terminates security equipment

Installs video, access control systems, and cabling

Maintain rapport with customers

Page 2

Performs HR responsibilities such as payroll

Handles business finance and accounting duties

EDUCATION ROOSEVEL UNIVERSITY, ASSOCIATES DEGREE BUSINESS MANAGEMENT ATLANTA AREA TECH, ASSOCIATES DEGREE, EARLY CHILDHOOD EDUCATION REFERENCES JAMES DUKES

770-***-****

PAMELA TAYLOR

770-***-****



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