Quality Control Customer Service

Misti Metcalfe

912-***-****

ad21xi@r.postjobfree.com

Summary

Account management; warehouse operations supervision, successful shipping coordinator, certified forklift operator, load verification, quality control and trainer. Maximizing resources for on time departures; implementing best practices for warehouse safety

Employment History

MD Logistics 03/23 – 11/20

Receiving Supervisor

Manage all aspects of customer shipments

Billing

Quality control

Participate and lead daily management meetings

FTZ processes

Responsible for international shipping; quality; documents

Training

Estes Forwarding Worldwide (EFW) 10/22-03/23

Operations Manager

Manage all aspects of customer shipments

Billing

Quality control

Participate and lead daily management meetings

Workload preparation

Responsible for international shipping; quality; documents

Training

UNIS Logistics 10/21-10/22

Transferred to UNIS at customer request

Account Manager- 4 accounts

Manage all aspects of customer shipments

Billing

Quality control

Participate and lead daily management meetings

Workload preparation

Responsible for international shipping; quality; documents

Training

Experior Global 1/21-10/21

Shipping/Receiving office manager

Training; bills of lading; load management; Cargo container shipments; documents

Responsible for all shipping/receiving/quality and scheduling of truck loads

Responsible for cargo container loads; seal control

Participates in nationwide staff management meetings

LSC Communications 6/17-6/19

Shipping / Receiving Lead

Quality control-load management

BOL verification

Customer service

Solutions

Seal control

The Recon Group 2/17-6/17

Shipping/ Receiving Supervisor

Quality control

Responsible for all shipping/receiving/quality and scheduling of truck loads

BOL verification

Customer service

Solutions

Seal control

Education

New Castle HS, New Castle, IN - Diploma

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