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Customer Service Special Events

Location:
Seven Corners, VA, 22044
Posted:
January 23, 2024

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Resume:

BRICE

DRABO

ad21j9@r.postjobfree.com

240-***-****

Frederick, MD 21702

Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.

PROFESSIONAL SUMMARY

LanguageLine Solutions - Interpreter

02/2018 - Current

WORK HISTORY

Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Communicated with clients to understand interpreting needs and provide best service possible.

Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.

Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.

Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.

Maintained message content, tone, and emotion as closely as possible.

Prepared for interpreting tasks by researching and gathering information about tasks beforehand.

Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.

Provided language translation and customer service skills to clients in Medical, Legal, business sectors among others.

Assisted in development of terminology glossaries and other resources to help grow vocabulary in source and target languages.

French

Native or Bilingual

LANGUAGES

SKILLS

• Translate Documents

• Check Context

• HIPAA Guidelines

• Live Interpretations

• Video-Remote Interpreting (VRI)

• Cultural Awareness

• Technical Translation

• Interpret Language

• Consecutive Translation

University Joseph Ki-Zerbo

Ouagadougou, Burkina Faso •

10/2014

M.D.: Medicine

EDUCATION



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