Kunal Aggarwal Linkedin Profile

ZS Associates Ex - EY Indian School of Business MAIMS +1-425-***-**** ad20r2@r.postjobfree.com Profile .

With over 9 years of expertise spanning Product Management, Technical & Business Program Management, and Analytics, I have led product development initiatives in Sales Targeting & Optimization and leveraged Data Science & Machine Learning for Sales performance enhancement. My experience encompasses both Technology and Pharmaceutical sectors. Currently, I work as a Decision Analytics Consultant/Product Manager at ZS Associates, driving initiatives for a leading technology client's AI-based B2B selling application. This application, utilized by 3500+ sellers globally, consistently generates multi-billion-dollar revenue streams for the client year over year. Key Skills .

Product Management, Technical Program Management, Agile Methodology, UX design, Dashboard design, Business Strategy development (strong Domain/ Data expertise), Power BI, SQL and Azure Databricks Professional Experience 9 years 3 months

ZS Associates .

Decision Analytics Consultant / Program Manager December 2014 - Ongoing Led collaboration with multiple fortune 500 clients in Pharmaceutical and Technology sectors such as Microsoft, delivered 20+ projects. Led end to end Product Lifecycle including assessing client challenges, innovating new products and launching analytical capabilities to drive business growth. Product Capabilities spanned across streamlining day-to-day sales operations, developing analytical insights, refining complex reporting mechanisms, and enhancing seller productivity. Currently, building and managing an AI based B2B selling product for Microsoft’s SMC segment to optimize and enhance day to day sales and seller productivity. The product is used by 3500+ sellers worldwide, generating multi-billion-dollar revenue for the tech giant.

● Client Lead

o Single point of contact for more than four client stakeholders, overseeing strategy discussions, ensuring smooth business delivery, and adeptly managing program and product intricacies

● Product Roadmap and Strategy

o Lead discussions with 50+ business stakeholders and end users to design requirements and overall product roadmap o Design data driven product features using telemetry, NLP enabled user feedback analysis and domain expertise o Organize quarterly workshops with the engineering team to assess the current book of work

● Product Development and Analytics

o Define KPIs for application and business performance along with designing reporting dashboards o Create custom frameworks to drive and track application adoption along with business performance o Drove application adoption by conducting 50+ learning weeks and designing onboarding & learning decks o Analyze user feedback to identify behavioral and usage themes o Working with the client’s engineering team daily for application maintenance and new feature delivery

● AI governance

o Coordinate with 10+ AI teams to stay nimble in implementation, addressing ever evolving demand landscape o Define parameters for AI performance and continually test existing AI algorithms for quality o Institutionalize AI mindset by integrating the needs of AI teams in the product features

● Data Integrity and Process Automation

o Planning data integration, maintaining data sanity and integrity for regular reporting and KPI calculations o Automating day-to-day processes using Power BI, VBA and Azure Databricks to minimize manual efforts

● Team and Client Space Management

o Onboarding and managing a team of 8+ Associates, Associate Consultants and Consultants across US and India o Managing client space within US and India including project staffing, client satisfaction, employee engagement and employee satisfaction

Achievements

● Led product growth from being an internal client product to a market facing AI based B2B selling product

● Successfully onboarded 3500+ users with an overall 80%+ adoption rate year over year for multiple products

● Awarded the ‘Data & Business Champion’ award based on highest level of Domain & Data expertise for the client

● Awarded the Project Champion award for the best business delivery, quality and client satisfaction EY India .

Consultant – Risk Management Services July’14 – October’14

● Handled research-based assignments involving primary and secondary research utilizing databases such as Dun & Bradstreet and a spectrum of EY's tools.

● Engaged in a client-facing role that required comprehending their organizational structure to assess transactional risks and audits, recommending solutions ensuring the audit team achieves a flawless 100% quality audit. Education .

Qualification Year University/Institute

MBA (Sales & Marketing) 2018 Indian School of Business, Hyderabad BBA (General Management) 2014 Guru Gobind Singh Indraprastha University

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