Summary

Reliable Unit Secretary with expert knowledge of medical terminology and HIPPA compliance. Hardworking and compassionate with experience working in a fast-paced setting. Proactive and organized with passionate commitment to first-rate patient care.

Skills

Experience

Unit Secretary

Children’s Specialized Hospital – Toms River, New Jersey

●Answer telephones and direct calls to appropriate staff.

●Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

●Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

●Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

●Complete insurance or other claim forms.

●Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

●Receive and route messages or documents, such as laboratory results, to appropriate staff.

●Maintain medical records, technical library, or correspondence files.

Unit Secretary

Southern Ocean Medical Center – Manahawkin, New Jersey

●Transcribed Doctors orders for more than 20 doctors.

●Prepared patient's chart for admission, release or transfer to local hospitals and nursing homes.

●Heavy phone contact in a professional manner with doctor office's staff, and patient's families.

●Managed multi-lined phones, routed calls and took accurate messages.

●Scheduled patients for numerous test including: Labs, Radiology, MRI's, and Cardiology.

●Heavy contact with floor concerning the transfer, admittance and discharge of patients.

●Corresponded with patient's families in correlation with HIPPA policy.

●Extremely knowledgeable of medical terminology, medi tech, medi soft, T system, copier and fax machine.

●Secured transportation for patients with outside vendor.

●Trained with patient monitoring and patient 1:1.

●Transmit correspondence or medical records by mail, e-mail, or fax.

Education

Medical and Legal Office Certificate: ServFast Computers

Ocean County College – Toms River, NJ, US

High School Diploma

Southern Regional School District - Stafford Township, NJ, US

●Microsoft Office: Word, Excel, PowerPoint and QuickBooks

●Fluent in Medical Terminology, Intergy and HER, billing and coding; knowledge of ICD9 and CPT Codes

●Types: 45-50 w.p.m

Learns new concepts quickly and works well under pressure

Works well without supervision

Customer and Personal Service

Sep 2013-Sep 2015

May 2005-Jun 2011

Jan 2010

Jan 1999

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