Faith Taye

Baltimore, Md 860-***-****

Dedicated Customer service professional with a high drive for positive client experience. A friendly engaging multitasker who can work on flexible schedules. Experience

CASHIER CRAZY JOHN’S MARCH 2023 - PRESENT

· Worked closely with shift manager to solve problems and handle customer concerns.

· Helped customers complete purchases, locate items, and join reward programs.

· Restocked and organized merchandise in front lanes.

· Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

· Welcomed customers and helped determine their needs.

· Answered questions about store policies and addressed customer concerns.

· Worked flexible schedule and extra shifts to meet business needs.

· Greeted customers entering store and responded promptly to customer needs.

· Built relationships with customers to encourage repeat business.

· Assisted customers with returns, refunds and resolving transaction issues.

· Stocked, tagged and displayed merchandise as required.

· Learned duties for various positions and provided backup at key times.

· Performed cash, card and check transactions to complete customer purchases.

· Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

HIGH SCHOOL DIPLOMA NOVEMBER 2021 EDGET CHORA HIGH SCHOOL Skills & Abilities

· Customer service

· Drawer management

· Cash register operation

· Time management skills

· Written and verbal communication

· Basic math skills

· Staff training

· Cleaning and sanitizing

· Receipt and Refund insurances

· Identification checks

· Records maintenance

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