RESUME
BRIAN THIBODEAU
**** **** ***** **, *******, CA 96002
Phone: 530-***-****
Alt Phone: 530-***-****
Email: ad1yvj@r.postjobfree.com
Objective
SERVICE MANAGER, 15 years experience with GM, Ford, Dodge and Kia as a Service Manager. From 1980 was with Ford Motor Company as a Service Technician. Enjoy talking with customers and working with techs. Was in charge of all Service Department issues.Working close with all Franchise Issues.
Ability Summary
Started as a Ford Tech and moved to Assist Manager/ Dispatch for Lithia. When opening came up with Ford moved to Service Manager of Service Dept and all employee's of Service.Hire and Fire, with sending employee's to training. Customer Relations and Shop Performance
Employment History
04/2015 - 02/2022
Service Manager
Taylor Motors Inc, Redding, CA
Was overseeing 12 Tech with 3 service writers.Talking with Customers in Service with their issues. Made sure all techs were up to date in training.Perform Safety class for Service Employee's.Work with Parts manager and Sales manager.Care of Service Dept.
08/2008 - 03/2013
Service Manager
Redding Kia, Redding, CA
Was working with 6 techs and working with Kia and Subaru Franchise. Made sure all techs were being trained and safety class's. Talking with customer and keeping Service Dept running for profit.
03/2003 - 03/2006
Service Manager
Susanville Ford, Susanville, CA
Perform all Duties for Dealership Service Dept. Hiring and Customer Assist with Service Department.Perdorm Dispatch for the shop. Payroll submit for the techs.
Education History
General High School Curriculum
High School Equivalency Diploma
Arcadia High, Arcadia, CA
After leaving High School Went straight to work
Occupational Licenses, Certificates and Training
- 03/2023
Fork Lift
Taylor Motors
- 03/2022
Certified
Ford/ GM
Honors & Activities
Certified with Ford Motor Company Tech and with GM as Certified Service manager, Customer Relations, BDC Certified GM,
Additional Information
Enjoy working with employee's and Customer Relations
Detailed References
Dian Taylor, Owner
Taylor Motors
2525 Churn Creek rd
Redding, CA 96002
ad1yvj@r.postjobfree.com
Brent Taylor, Owner
Tatlor Motors
2525 Churn Creek Rd
Redding, CA 96002
ad1yvj@r.postjobfree.com
Mike Hubert, Owner
Estate Granite
George Rd
Redding, CA 96002
ad1yvj@r.postjobfree.com
Steve Hoyt, Transportation Driver
Red Bluff Schools
Red Bluff
ad1yvj@r.postjobfree.com