Michael Goff

Remote Work - Berea, OH ***** - ad1yt0@r.postjobfree.com - 216-***-****

Remote worker with various transferable skills acquired through previous skilled trades and managerial experiences. Proficient in the comprehension of and appreciation for the chain of command and what is required to run a business as a whole, yet still able to effectively convey improvements that increase productivity while easing workload stressors on the overall workforce. Professional Experience

Distribution Fulfillment Associate/Lead - InterDesign, Inc / Warren, OH / October 2019 to March 2020 As Distribution Amazon Fulfillment Associate and Lead, I would organize, direct, monitor, and train groups consisting of up to 15 associates. After taking over as Lead, I mentored, trained, and retrained employees on procedures and protocols that I developed to maximize contributions while maximizing team output. Providing feedback on associate performance and troubleshooting problems through resolution. Ensuring successful area performance. Minimizing resources and spending by addressing employee, inventory, and equipment issues directly and implementing timely solutions.

Continuously checked products for quality and accuracy, while ensuring all shipments were properly allocated and labeled on time. Maintained a high level of attention to detail when performing job duties to ensure accuracy and quality work.

Excellent problem-solving and critical thinking skills. Track record of achieving exceptional results in process improvement and employee performance. Receptive to ideas, and the ability to work constructively and collaboratively with others to overcome obstacles. Mastered time management and divided time between different stations to provide optimal coverage to meet our logistic and customer contract obligations. Proven strengths in quickly learning new processes, technologies, and machinery. Exemplified a committed and responsible professional who adapts quickly to new fast-paced environments. Key Skills & Proficiencies:

● Experience Managing

Employees

● Complex Problem

Solving

● Warehouse Operations

● Education and Training

● Shipping and Receiving

● Conflict management

● Lean Manufacturing

● Time Management

● Critical Thinking

● Forklift Operation

● Inventory Control

● Troubleshooting

● Order Fulfillment

● Order Picking

● Teamwork

Machine Operator, Shipping Clerk - ND Industries - Twinsburg, OH / July 2014 to September 2019 Operated various machines that apply Epoxy, Nylon Patch, Vibrate, and Water Based Sealant materials. Shipping Clerk duties include shipping & receiving, setting up and preparing all outbound freight, courier and UPS shipments, and daily forklift operation. Worked directly with the Production Manager, Quality Manager, and General Manager to ensure all shipments were complete and ready promptly. Mastered the intricacies of the process flow within each department. Maintained and enforced a safe and clean working environment at all times. Established and adjusted work procedures to meet production schedules. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Diligently maintained safety and quality standards. Improved efficiency, quality, and productivity by eliminating waste, production constraints and altering inbound and outbound shipment quality and efficiency. Completed key projects on time, on budget, and with a high level of accuracy and quality well beyond company standards. Key Skills & Proficiencies:

● Efficient and organized

● Collaborates well with colleagues

● Active Listener - Quick ability to process

instructions.

● Truck Loading/Unloading

● Tractor-Trailer Traffic Coordination

● Multitasking

● Analytical Skills

● Purchase Ordering

● Proactive Problem Solver

● Articulate

● 5S

Web Developer / Webmaster - www.themed-birthday-party-ideas.com July 2006 to May 2014 Communicated and collaborated with merchants, webmasters, bloggers, or online editors to place sales-oriented hyperlinks in high-traffic locations. Implemented online customer service processes to ensure positive and consistent user experiences. Conduct online marketing initiatives, such as paid ad placement, affiliate programs, email promotions, or marketing campaigns on social media websites. Researched market trends to keep up with best practices in SEO, social media promotion, search analytics, and web hosting. Excellent familiarity with E-Commerce and Internet marketing. SEO tasks implemented: keyword research, content development, site optimizations, brand management, competitive analyses, and inbound link building. Managed and administered Google Analytics and Webmaster Tools. Optimized page content and website performance.

Designed, built, and maintained websites using scripting languages, content creation tools, management tools, and digital media. Write, design, or edit and create web page content. Understands principles and techniques of website construction and ongoing maintenance.

Key Skills & Proficiencies:

● Search Engine Optimization (SEO)

● Proactive Problem Solver

● Testing and analysis

● Affiliate Marketing

● Computer Literacy

● Customer Service

● Computer Skills

● Graphic Design

● Collaboration

● Web Services

● Copywriting

● Design

● HTML5

● Sales

● AWS

Education

James A. Garfield High School

1996 to 1998

Graphic Arts at Maplewood JVS

Graphic Communications - 1998 to 2000

GED

2000

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