Lorena Sanchez del real
Brawley California *****, US
ad1y8r@r.postjobfree.com
Work Experience
May, 2017 - Oct, 2021
Customer Service Representative, Alorica Inc.
Provided a shopping experience catered to each and every customer while recommending solutions based on customers' specific needs and assisted with troubleshooting
Perform work in a call center environment
Receive inbound calls from customers and assist by initiating claims, assisting with clients account servicing/updates
(Address Change, Email added, Phone)
Perform routine customer service phone support to client specific needs
Provide excellent service to each customer
Identify opportunities and close sales
Education
1991
Brawley High, High School in General Studies