CAREER SUMMARY:

Ms. Akins is a results-driven technical and business systems consultant qualified by over

twenty-five (25) years of experience driving projects ranging from legacy to enterprise,

COTS-based systems, and custom software development, mission-critical, high-impact

technology projects, programs, processes, and systems. Expertise spans project

management, configuration management, quality assurance, logistics Support

programmer analyst, project/data analyst, applications/database analyst,

requirements/business analysis, requirements definition, systems analysis and design,

quality assurance, and end-user training. She is a hands-on leader who thrives on tough

challenges, troubleshooting business issues, and implementing processes and technology

to bring about the most effective and efficient management and technical solutions. She

possesses a rich background managing cross-functional personnel and customer

communication to direct and facilitate highly successful projects as well as developing

project management methodologies and supporting documentation, processes, tools, and

templates in a Program Management Office (PMO) environment. Ms. Akins possesses

outstanding leadership, time management, analytical and problem-solving skills. She is

experienced in working in matrix project teams. Ability to prioritize independently

FUNCTIONAL KNOWLEDGE AREAS:

Documentation Management Support

Agile Software Development methodologies

Requirements gathering and data analysis

Program Management Office (PMO) Development & Management

Program and Project Risk Management

Asset Management

Evaluate asset inventory and CMDB processes

Quality assurance

Trained in and utilize Agile Project Management tools and practices.

Familiar with CMMI and ITIL best practices.

Strategic Planning

Data Analysis

TECHNICAL TOOLS KNOWLEDGE AREAS:

● Project Management Applications: Microsoft Project

● Requirements Management tools: IBM Rational Tools, SharePoint Expert with

publishing tools including, Microsoft Office, Visio, PowerPoint, CMVC Team Track, DOORS, Version Manager, CMstat, WebCM, ProE, CMIS, Windchill, JIRA, PVCS, Version Manager, CM Vision, Serena, Business Manager, Quick place, SharePoint, Team Tracker, ServiceNow, Remedy, UNIX, IBM Rational ClearQuest, ClearCase,

Career Highlights:

Ability to collaborate cross-functionally with stakeholders to design, develop and

integrate information technology processes and procedures utilizing best practices

and industry standard frameworks.

Successful as a project manager/analyst for complex, multi-dimensional projects using

customer project management life cycle methodologies and industry best practices.

Prepare and maintain various program and project documents, data, processes and

artifacts in accordance with established directives.

Plan, analyze and evaluate the effectiveness of operating programs in support of

Federal Government clients

Gathering, compiling, and analyzing business process data as it relates various

business and IT systems

EXPERIENCE & PROFESSIONAL ACTIVITIES:

Blue Origin, Kent Washington

Configuration Management Specialist

03/27/2021-Present

Support methods of documenting and allocating tolerances for the subsystems to ensure integrated vehicle requirements will be met

Own the design of items that span several subsystems, such as the OML, TPS, technical markings and paint

Maintain the Engineering Bill of Materials using Windchill Repository

Ensure the team adhere to the configuration management best practices. as well as Blue Origin configuration management standards

Support process of developing system requirements, flow down, and verification planning

Ensure that the configuration supports major design reviews and the integration milestones

Maintain and report on development activity and technical issues

Clear communication and collaboration with all development teams involved on projects

Merzier Process Group, Centreville, Virginia

Consultant

09/09/2019-10/09/2020

Served as a consultant, delivering configuration management, and build support to the

Department of Veteran Affairs (VA) Veterans Integrated Registries Platform (VIRP) Phase 2

Development Program Management Office (PMO) and business and technical management

support services.

Support Services contract to provide configuration management, analysis, and support services

to the VA PMO and OI&T office, including business services, IT management services and

Subject Matter Expertise (SME)

Performed Asset Management Functions developing reports that identify strategic information and provide recommendations for performance improvements

Develop, edit, and manage management plans, policy documents, program plans,

functional and business documents, technical documents, PowerPoint and Excel

documents and providing required compliance in accordance with VA standards

Work with project team to solve problems, implement changes, provide

recommendations, and track project documents and artifacts regarding business and

technical requirements

Leonardo AgustaWestland, Philadelphia, PA

Asset Configuration Manager

7/23/2018- 09/13/2019

Perform analysis of current CMS, CMDB and Asset/Configuration Management Processes

Developed Service Improvement Plan to contain strategic and tactical program goals.

Monitor milestones and trackable schedules

Partner with Program Manager as well as Functional Task Areas Leads daily providing input on

program Report milestone updates.

Provided support to the engineering team to define requirements, Maintain and Monitor SAP Change Request, Produce and maintain monthly KPI’s

Assist in the updates and maintenance of PLM system

Accomplishments:

Design execute and enhance process relating to software and hardware asset management

Conduct CCB Board weekly, record and process outcomes

Developed ITIL foundation within the AW609 environment

INNOVIM, Silver Springs, MD

Implementation Configuration Management Specialist

12/2017- 3/2018

Collaborate with Systems Engineering and other relevant project task areas and technical experts as required.

Support the System Engineering and Information Management Group: to include implementation of Managed PLM Lifecycle environment daily

Configuration Management (CM) program that included hardware, software, documentation and

media.

Support the change management process and procedures; provide interface management control across of released documentation

Provide SME for quality assurance of user acceptance test plans and peer review briefings

Provide technical reviews, configuration audits and assessments, provide Configuration Status

Accounting to management on a regular basis, assist with the development and provide CM

training.

Accomplishments:

Implement process improvement activities, maintaining the integrity and traceability of changes,

assisting the engineering staff.

Compare and record material specifications to incoming receiving inspection reports

A3 Technologies, Inc. Dept. Of Transportation, Egg Harbor, NJ

Configuration Management Documentation Specialist

5/2017-12/2017

Assisted engineering staff with all relevant functions of capturing product and process

configuration information in accordance with OUR CLIENTNA Configuration and Data

Management policies.

Read and interpret engineering drawings for quality assurance guideline.

Chaired the Change Control Board (CCB), and actively participated with all of customer CCB

requirements.

Ensured product, program and project efforts were sufficiently staffed to ensure fulfillment of the

function.

Maintained Bill of Material Updates

Accomplishments:

Ensured IP preservation, product and process configuration information.

Managed compliance and deviations to configuration management standards.

Developed, acquired, set up, and maintained necessary hardware and software configuration

tools.

Raytheon NASA, Riverdale, MD

7/2014-5/2017

Configuration Management Engineer Team Lead

Configuration Management (SWCM) Engineer Lead a team of 4 CM engineers.

. Responsibilities:

● Communicate CM Policy to all project personnel

● Work closely with the Development team to ensure software baselines are controlled in a

repeatable process.

● Preformed Software Release deployments to baselines

● Maintain automation systems for numbering, recording, documenting, and tracking

software libraries, software deployments in the Unix environment

● Maintained documentation updates using ClearCase & ClearQuest environments

● Weekly facilitation of configuration control boards (CCB)

● Conducted training on functionality of new software application for configuration

requirements.

● Provided day to day operational delivery of Change & Release planning and operational

tasks to administer these processes. Supported testing productions, developmental and

virtual activities to verify operation procedures and details

● Responsible for routine maintenance and monitoring of SBM system, documentation and

testing

● Lead Testing, Operational, and Validation and Release meetings

● Provided workflow design and implementation within SBM

● Delivery of Change and Release planning

● Generated Monthly VDDs

● Perform periodic maintenance on Oracle Servers and Databases.

● Planed, manage and conduct periodic audits of the CIs; verify and report CI status and

attributes: update change records as required via approved process. communicating

status to Software CM and program management,

● Developed Operational management of Change Management process (including

continuous improvement plans)

● Worked with the development team as Windchill Admin for implementation, installation

and development of the project environment to maintain change management forms and

reports.

● Captured issues of the products and process, and provided reports on the next steps in

the life cycles

● Interfaced daily with other team engineers to provide SME solutions to technical problems

● Manage Operational Hardware baseline including auditing hardware and installed

software

● Deploy custom software to the operational system (Linux & Windows)

● Deploy Operational product baseline to the operational system without impact to ongoing

operations

● Implement monitoring and control of Change and Release Management, making changes

and improvements to reporting as necessary

● Provided weekly Status report to Business stakeholders

● Established, developed techniques to accomplish data interchanging communication with

the NAS system.

Global American Staffing

11/2012-7/2014

Assigned to FLIR, Thermal Design –Elkridge, MD

Configuration Manager

• Manage the entire Configuration Management Program. Develop and maintain all

Configuration Management policy, standards and procedures.

• Lead the development of process, Identify the Configuration Items (CIs) within the

program lifecycle

• Implemented and maintained an effective environment for Configuration Management

involvement with assets relationship with customer stakeholders.

• Directly produces an effective Configuration Management environment in terms of asset

relationships, workflows, report generation, capturing metrics and generating statistics.

• Provided data entry support for documentation generation, storage and maintenance in

the NAS system

• Developed workflows, generated reports, provided program metrics to project Manager

monthly

Accomplishments:

Implemented and Lead ECP Engineering Change Proposal process, as well as (NOR) Notice

of Revision, and (RFD) Request for Deviations. Work closely with Engineering Team to

provide analysis of data manage compliance with government standards

Smartronix Corporation, Dept. of Treasury, Washington, DC

4/2011-11/2012

Configuration Management Lead

● Provide overall project management support to the Network Team

● Created and prepared requirements traceability processed through ServiceNow

● Direct interface with Task Function stakeholders to provide updates from Test Plans

● Prepare Data Security recommendations to Cyber-security Lead of the status of change

Request

● Involved in Software coding standards as they relate to Configuration Management

standards

● Developed network Configuration Management processes which involved identifying items

to be controlled, captured, and recorded

Accomplishments:

Developed Standard plans. Procedures for all aspects of IT Lifecycle

Employed Software Development Lifecycle and ITLP processes

Assist with the development of complex networks and system architectures

URS Corporation Division of EG&G Inc. DoD, Stafford, VA

4/2009 – 4/2011

Sr. Configuration Manager

● Provide overall project management support to International Military Sales

● Supported all configuration management planning and conducted process improvement

● Coordinated with Engineers and Developer to provide a collaboration platform using

Windchill

● Maintain Access Control Windchill

● Maintained EBOM and BOM in Windchill to track inventory and shipping of the product

● Provided support to developers to maintain CAD documentation.

● Maintained the PLM data using Windchill modules to track multiple platforms and

architecture for many venders

● Manage CAD Data Management and Document Management

● Maintain Change and Release Management to track Baselined lifecycle

● Developed Manufacturing Process Planning using Windchill modules

● Maintained CAD Data Management to track access control, version history and revision

control.

● Using Windchill Tracked Metadata to classify the mature of the product

● Maintained all configuration management plans as well as provide feedback to OEM

● Maintain Engineering indentured bill of material by performing analysis to provide

accuracy

● Using Windchill maintained modules for Build of Material (BOM)Configuration Status

Accounting tracking

● Implemented a Configuration Management Database to identify, control, and tracking the

status on all overall vehicle status within the international program

● Describe provisions for configuration identification, change control, configuration status

accounting and configuration audits.

Sapphire Designs, General Dynamics, Woodbridge, VA

10/2007 – 12/2009

Configuration Management Quality Assurance Analyst

● Responsible for release of data objects models, documents, software and bill of material

● Implemented IBM Rational DOORS tool for maintain Requirements Management of the

product

● Performed CMMI Best practices to maintain required compliances

● Using Manage Class I and Class II ECP Changes, Deviation and Waivers.

● Design Impact assessments and effectivities validations and verifications.

● Manage functional allocated product baselines.

● Serialized tracking with IMD tracking as applicable.

Functional and Physical audit participation

Provide technical reviews, configuration audits and assessments, provide Configuration

Status Accounting to management on a regular basis, assist with the development and

provide CM training.

• Implement process improvement activities, maintaining the integrity and traceability of

changes, assisting the engineering staff.

• Compare and record material specifications to incoming receiving inspection reports

• Verify parts against engineering drawings, written specification, and inspection

instructions.

A3 Technologies, Inc. Dept. Of Transportation, William J Hughes Technical Center,

Pomona, NJ 4/2006- 5/2007

Northrop Grumman Corporation

4/1987-4/2006

Configuration Manager Quality Control/Assurance Lead

● Lead for all configuration and data management functions.

● Developed configuration management (CM) and quality assurance (QA) plans

● Ensured all artifacts were completed and accurate to conform to standards.

● Worked with development teams investigating and correcting software bugs and

deficiencies based on test results.

● Recorded and documented test result-using PTR (Problem Tracking Request).

● Managed all phases of testing for assigned components ensuring test plans and test case

are completed to meet requirements.

● Prepared Test Plan and NCP/SIG change packages for review board.

● Maintain all NCP/SIGs functions using Webcam database.

● Track the lifecycles of all NAS Changes and perform all documentation updates.

● Served as Configuration Control Board (CCB) secretariat - prepared and implemented CM

and QA plans for hardware and software products.

● Serve as the receipt for release desk, monitor, and established, maintained release

documentation process and procedures; prepared documentation standards for testing.

● Prepared documents for drawing standards, specification, and interface control documents

(ICD) and technical manuals in accordance with the data requirements.

● Support configuration and quality audits of documentation assuring proper control.

● Implemented Configuration Management and Quality Assurance procedures.

● Maintain testing artifacts in QC and work closely with testing Specialists to ensure all tests

are executed and documented in compliance to QC Standards

● Provided UNIX troubleshooting for new build releases against current checksums and

compiled files

● Provided UNIX scripts to show interactions and file executable of a readable layout.

● Prepared technical minutes for Lockheed Martin and Oceanic change board meetings.

● Participated with management proposal preparation for new and extended business.

Accomplishments:

● Led a team of five analysts to deploy and capture data in a test environment m on

delivery of revised source code.

EDUCATIONAL BACKGROUND, CERTIFICATIONS, LANGUAGES:

● Bachelor’s Business Administration at Western International University, Phoenix, AZ,

Completion 6/2024

● Certification in Project Management – UMBC Baltimore, MD 2008

● Defense Acquisition University Logistic Certification Level I 2009

● Computer Information Systems at Atlantic Cape Community College, Mays Landing, NJ

1997 - 1998

● International Society of Configuration Management – CM Specialist Certification 2001

● Learning Tree Workshop- Certificate-Human Resources Workshop 1993

● Political Science/Computer Science Cheyney State College 1980-1982

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