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Operation supervisor

Location:
Lorton, VA
Posted:
December 13, 2023

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Resume:

Excellent communication skills, Flexible team player, Financial and operational reporting, Customer-oriented, Active listening skills, Credit card transactions, Retail sales, Computer literate, Quick Learner, POS systems knowledge, Merchandising, Upselling techniques, Skilled problem solver, Personable, Motivated team player, Employee relations, Fluent in Urdu and English.

EDUCATION

B2 Basic Trainee- Pakistan International Airline Jan-2014 to Jan-2018

To acquire a challenging and rewarding place in the field of aircraft

Maintenance allows me to use my skills and abilities.

Diploma in Mechanical 2016-2018

Jamia Millia Government College for Boys

Bachelor of Commerce

University of Karachi Graduated 2015

Intermediate (Pre-Engineering)

Government Degree College for Boys Graduated 2008

Matriculation Graduated 2006

Saint Peter’s High School

JOB EXPERIENCE

Ryder Logistics – Material Handler Oct 2023-Current

Package, kit and/or assemble orders and materials.

Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train dock employees on new procedures. Ensure facility is secure at end of shift; investigate/resolve scanning issues and housekeeping. Perform picking and packing duties. Check for evidence of product or container damage

Perform the assigned tasks as described in the location's policies and procedures standards to include handling of materials within associated logical transactions

Perform material moves with associated physical/logical transactions as required

Participate in workgroup and other team activities for the purpose of self-improvement and improving warehouse operations and related business functions

Perform housekeeping duties for assigned area

Performs other duties as assigned

Genesis Logistics - Operations Supervisor June 2022-Sept 2023

Oversee efficiency of operational processes

Overseeing inventory needs and undertaking office management and administration.

Oversee field operations, including staffing, scheduling, developing materials management, setting, and communicating objectives, ensuring quality standards are met, and resolving problems

Track and report on program and project performance

Constantly monitor and manage day-to-day activities of employees

Participate in strategic planning and goal setting for various business functions, including IT and customer support

Analyze business requirements and customer needs

Research methods to improve operations and reduce costs

Monitor and report on department performance

Supervise and train employees

Provide administrative support

Updating inventory

Ensure compliance with company policies and regulation

Swissport- Cargo Supervisor Oct 2020-June 2022

Dangerous Goods Specialist trained

Routes inbound and outbound air freight shipments to their destinations

Preparing, processing, handling cargo import/export documentation.

Arrange warehouse handling equipment and load/unload air cargo

Prepares manifest to accompany shipments.

Properly rate airway bill for charges

Unloads inbound freight and notifies consignees on arrival of shipments and arranges for delivery to consignees.

Drive Forklift

SK rental car- Partnership Business Owner Jan 2016-Mar 2018

Managed team and individual performance.

Interview, hire, train and employees.

Work with Regional Manager to develop a game plan for seasonal staffing fluctuations.

Document Daily Attendance and ensure accuracy of timekeeping system.

Track and document vehicle movements and account for all moves.

Conduct weekly meetings and safety training.

Create, review, and modify staff schedules and fill gaps and/or correct overstaffing accordingly.

Complete monthly customer reports and review with area manager for accuracy before delivery to the customer.

Inspect all work areas to detect and correct any unsafe work conditions as well as ensure staff is wearing proper attire.

Input data daily for invoicing regarding gas, time spent and vehicle tracking.

Other duties as assigned.

SAR Enterprises, lnc – Cashier Mar 20- Mar 21

Provide Customer Service

Reconcile cash drawers and sales receipts

Served and worked with gas and petroleum product purchases of the customers.

Rendered services to customers by informing and giving directors to travelers.

Processed all payments on purchases, gas, and other products, whether cash or credit.

Executed inventory and stocking of goods and merchandise inside the store.

Performed record and bookkeeping at the end of the shift.

GIANT – Cashier Apr 2020-Aug 2020

Standing for long periods of time

Answer customer questions about products or services

Scanning items and processing payments.

Provide Customer Service

Applying coupons and promotional codes.

Issuing receipts and change

BankIslami- Business Executive May-18 to Dec-19

Executed financial transactions according to bank policies and procedures

Responded to customer inquiries, providing information on bank accounts, policies, products, and services

Responded to customer inquiries, complaints, and comments daily, and determined corrective action for high-call volume department.

Processed transactions, including money transfer, deposits, and withdrawals and, data entry to update client files.

Program On Job Training in Line-Maintenance Jan-15 to Jan-18

Observed the procedure of engine change.

Observed the procedure of nose landing gear and main landing gear tire change.

Observed the procedure of tire pressure charging.

Observed the procedure for carrying out check for asymmetry in control surfaces using synchro reader.

Observed the procedure of uploading data on MAT through PMAT.

Observed the procedure of reading EICAS messages.

Observed various composite structures (AFRP, GFRP, CFRP) in Structure and Repair shop.

Carried out the removal/installation and inspection of spark plug.

Carried out the uploading of nav data through PDL.

Carried out the walk around of aircraft after arrival.

Carried out the operational test of aircraft exterior lighting.

Carried out the removal/installation of smoke detector in fwd./aft cargo.

Workshop on UAC B737-300

Removal/Installation of Radio Antennas, Weather Radar, TCAS Antenna.

Removal/Installation of Line Replaceable Units and their inspection.

Removal/Installation of external, internal and integral lights.

Removal/Installation of aircraft battery.

Inspection of various panels (HF/VHF Control Panel, ASP).

Inspection of various cockpit instruments (Altimeter, ASI, VSI, ADI, HSI).

Inspection of various bonding jumpers.

General OJT in Line Maintenance and Base Overhaul

Removal/Installation of aircraft battery.

Removal/Installation of navigation and logo lights.

Installation of Passenger Service Units.

Inspection of Cockpit integral lights intensity.

Installation of Galley Ovens.

Inspection of various Connectors, switches, plugs.

General OJT in Shops

Radio Shop

Instrument Shop

Electrical Shop

SKILLS & PROFICIENCIES

Command over various aircraft manuals (AMM, CMM, IPC).

Proficient with the use of special tools.

knowledgeable of testing and inspecting.

Highly flexible and able to lift weight

High level of customer service skills

INTEREST

Driving, music, reading.

Reference Available Upon Request



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