Customer service, cleaning specialist
Resume:
Becca Winslow
Seymour, IN *****
ad1x9l@r.postjobfree.com
Work Experience
Cleaning Specialist
I'm Self Employed - Seymour, IN
January 2021 to Present
general housekeeping services such as but not limited to vacuuming, sweeping, mopping, dust mopping, dust, laundry, bathrooms, ceiling fans, a/c vents, grout, deep cleaning etc. Experience in residential and commercial facilities.
Employment Gap
March 2020 to January 2021
I would like to fill in the blanks in my employment time line for you. COVID hit and I was working as a waitress at Chili's Bar and Grill. They eventually called it and closed down so I lost my job. I decided that was a great time to go back to school. I started phlebotomy classes at Ivy Tech in August of 2020. By then end of October I found out I was pregnant. In January 2021 I started cleaning rental houses for a couple of clients/friends. I currently still clean rentals houses and have recently started cleaning a spa/yoga studio
Waitress/Server
Brinker Nation Chili's - Seymour, IN
July 2019 to March 2020
• Great and Seat guests
• Take drink and food orders
• Input adjust and cash out orders in aloha POS system
• Run alcoholic beverage
• Day Shift open & closing server
• Roll silverware
• Put up and break down salad station
• Answer phones
• Carryout orders
• Sweep
• Mop
• Bus tables
• Run food
• Refill drinks
Waitress/Bartender
Indiana Spike and Rail Co - Vernon, IN
March 2018 to June 2019
• Greet and seat guests
• Take food and drink order
• Use Clover POS system to input orders and cash out orders
• Maintain Bar area
• Pour and serve beer and wine
• Change out kegs
• Clean all bar glasses
• Get cold side for customer
• Maintain server station
• Roll silverware
• Sweep
• Mop
• Bus tables
• Run food
• Answer phones
• Carry out orders
• Stock
Waitress/Server
Top Notch Family Restaurant - North Vernon, IN
August 2017 to February 2018
Greet and Seat guests
Take drink and food orders
Run cash register
Day Shift open & closing server
Roll silverware
Put up and break down salad station
Answer phones
Carryout orders
Sweep
Mop
Bus tables
Run food
Refill drinks
Education
Phlebotomy certificate in Phlebotomy
Ivy Tech Community College - Columbus, IN
August 2020 to May 2021
CNA license in Nursing
Southeastern Career Center - Versailles, IN
August 2008 to June 2010
High school diploma
Jennings County High School - North Vernon, IN
August 2005 to June 2010
Skills
• Aloha POS
• Bartending
• Serving Experience
• Restaurant Experience
• POS
• Cash Handling
• Host/Hostess
• Upselling
• Busser
• Time management
• Vital Signs
• Customer service
• Flexible
• Team player
• Heavy lifting
• Aloha POS
• Clover POS
• Janitorial experience (2 years)
• Cleaning (2 years)
• Residential Cleaning
• Cleaning Experience
• Commercial Cleaning
Languages
• English - Fluent
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License
Bartender License
AED Certification
Assessments
Bartending — Proficient
October 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Written communication — Proficient
February 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Customer focus & orientation — Proficient
July 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient February 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
May 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Workplace safety — Proficient
March 2023
Using safe practices at work
Full results: Proficient
Cleaner fit — Proficient
March 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Customer service — Proficient
January 2023
Identifying and resolving common customer issues
Full results: Proficient
Teamwork: Interpersonal skills — Proficient
September 2020
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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