Olivia K. R. Martinez
Overton, TX ***** 903-***-**** ad1w5f@r.postjobfree.com
Summary
Detail-oriented manager boasting 7 years’ experience leading effective cross-departmental collaborations to realize optimal results, streamline operations, develop talent and leadership, increase productivity, and cut costs. Enthusiastic with unrivaled work ethic, and always ready for a challenge.
Highlights
Training & Development
Office & Operations Management
Project & Process Management
Cross-Functional/Departmental Skills
Strategic Full Cycle Recruitment
Sales & Advertising
Expert in major software/programs
Inventory Control & Management
Experience
July 2022-Present
Recruiter I
CHRISTUS Good Shepherd (Longview, TX)
Create, maintain candidate pipeline for hard-to-fill imaging roles by continuously developing, implementing sourcing tactics
Design, propose recruiting, sourcing tactics to management, executive teams utilizing previous sales techniques
Implement recruiting, sourcing tactics in coordination with recruiting team
Schedule, conduct phone screenings, in-person meetings, virtual interviews
Host or attend recruiting events, career fairs, presentations
November 2021-
June 2022
Program Manager
Federal Heath Sign Company (Jacksonville, TX)
Organized all process activities in coordination with Shell Global team
Managed timelines, tracking of each phase of program development
Coordinated between relevant vested internal and external parties
Review operating budgets to maintain control of resource, expenditure allocations while maximizing utilization of client’s station space per state regulations
Update status reports, attend weekly/monthly status meetings
Accomplish internal and external satisfaction assurance
July 2016-
August 2021
Office and Operations Manager
East Texas Council on Alcoholism and Drug Abuse (Longview, TX)
Headed hiring, on-/offboarding, daily duty management, peer collaborations to affect achievement of organizational goals
Forefront of training/development: audience ranging from elementary to elderly clients/employees; Coordinated efforts to create the ETCADA Academy for internal, external earning of state accepted CEUs; designed curriculum, maintained records
Processed cash, check, card payments for services; handled EOD funds balancing, deposits, discrepancy corrections
Shared responsibilities with C-Suite for strictly regulated onsite safe box management, balancing, depositing
Inter-organizational unification of over 45 employees and 7 departments, including C-Suite
In coordination with C-Suite, performed compliance audits, risk analyses
Coordinated continuous improvement quality initiatives that resulted in changes to company policy, boosted client satisfaction to >96%
Overhauled inventory system to reduce loss and expenses by >30%
Maintain knowledge, understanding of latest scientific research, as well as regulations, ordinances at city, county, state, federal levels
Participated regularly in networking and fundraising events
Organization First-Responder in emergencies
Executed reports, handled records management, coordinated destruction of files/equipment in confidential manner compliant to HIPAA and FERPA
Regulated 100% of organization websites, online platforms/accounts
June 2014-
June 2016
Territory Operations Manager
Lonestar Forklift (Longview, TX)
Boasted territory spanning over 455 square miles in the ArkLaTex area, establishing credibility and friendly rapport within
Cold-called (phone-based and in-person business-to-business) up to 60 potential clients daily with a closing rate of 10-20%
Managed prospective leads, serviced existing accounts using CRM software
Led training, certifications of customers and staff
Oversaw activities and development of service personnel
Maintained inventory in collaboration with Branch Manager
Organized, attended promotional networking, advertising, community-relations events
Conduct regular research on latest equipment, market trends, regulations
Education and Honors
August 2010-December 2013
Bachelor of Science in Agribusiness (Cum Laude)
Stephen F. Austin State University (Nacogdoches, TX)
SFASU School of Honors Alumna
Phi Eta Sigma National Honor Society Alumna
Delta Tau Alpha Agriculture Honor Society Alumna
Omicron Delta Kappa The National Leadership Honor Society Alumna
Nominated Who’s Who Among American Colleges and Universities
References
Nadia Shinkewicz
437 Weston St.
Mooringsport, LA 71060
Cole Paschall
800 Jordan Valley Road
Longview, TX 75604
Colleen Wright
Longview, TX
ad1w5f@r.postjobfree.com