Customer Service Support Specialist
Resume:
Gregory Tornholm
Beaverton, OR *****
ad1vt0@r.postjobfree.com
Objective: As a dedicated and compassionate Certified Recovery Mentor, Peer Support Specialist, and Peer Wellness Specialist, I bring forth a profound understanding of addiction recovery principles combined with peer support techniques. I am deeply committed to guiding and mentoring individuals on their recovery journey, emphasizing personal growth, resilience, and sustainable recovery. With two decades in customer service, I aim to utilize my skills and lived experiences to make a significant difference in the lives of those seeking to overcome substance abuse challenges. 18+ years customer service experience as well. I'm a previous business owner and have lots of leadership qualities.
Gregory Tornholm
PSS CRM PWS
Work Experience
Direct Service Staff
Just Compassion of East Washington County - Beaverton, OR October 2023 to Present
Alumni of Bridges To Change.
Graduate of Turning Point
Warehouse Associate
Express Employment Professionals- Tillamook country smoker - Beaverton, OR April 2020 to May 2021
Warehouse associate.
Stand up forklift operator
Shipping and receiving
The State of Oregon
The State of Oregon ccc warehouse - Salem, OR
March 2016 to March 2017
Warehouse associate.
Sit down forklift operator
Order puller.
Customer Service/Sales
Independent Contractor Services D2D - Nationwide
August 2005 to March 2016
Leveraged exceptional communication and problem-solving skills to provide outstanding service to diverse clientele.
• Personal Recovery Journey: Possess in-depth lived experience related to the challenges and process of recovery. Eager to utilize this background to oer genuine, empathetic, and eective support to others on their journey.
Certified Recovery Mentor/Peer Support Specialist/Peer Wellness Specialist Oregon Health Authority - Portland, OR
With a proven track record of empowering individuals on their journey to recovery. Excellent communication skills.
Leveraging my extensive knowledge of addiction recovery principles and peer support techniques.I am committed to being proficient and provide unwavering guidance,encouragement and tools, mentorship to those seeking to overcome substance abuse challenges with care. My goal is to foster a supportive environment that promotes personal growth,resilience,and lasting recovery for every individual I serve.”
My life is empowered by helping others. I Love helping people. Education
High school diploma
The State of Texas Education Department - Humble, TX March 2009 to May 2009
Skills
• Problem-solving abilities
• Proficient communication
• Extensive lived experience in recovery
• Familiarity with relevant software tools
• Fluent in English
• Conversational Spanish Problem solving abilities. “Dedicated and compassionate Certified Recovery Mentor/ Peer English Some Spanish
• Social work
• Customer service
• Google Docs
• Mentoring
• Addiction Counseling
• CRM Software
• Individual / Group Counseling
• Behavioral Health
• Intake Experience
Certifications and Licenses
Peer Wellness Specialist
Present
Certified Recovery Mentor
October 2023 to October 2025
Peer Support Specialist
September 2023 to September 2026
Certified through Oregon health authority
Contact this candidate