**** **** ***** **.

Alexandria, VA *****

703-***-****

ad1vso@r.postjobfree.com

TROY SMITH

EDUCATION

Maryland Institute College of Art (MICA) Animation Major

●Graduation Year 2023

●Bachelor of Fine Arts

EXPERIENCE

Dunkin’ Donuts & Baskin Robbins - Shift Lead

October 2023 - Present

●Focus on prioritizing fast, efficient, and quality service. Manage crew members and ensure that the location stays clean and prepared for service. Responsible for learning and maintaining all stations including, kitchen, espresso, Baskin, drive-thru, and front counter.

Hot Topic - Sales Associate

September 2023 - Present

●Responsible for helping customers in store find great deals, and pop culture items. Worked Register, close facility, sign customers up for the loyalty program, and stock/put away shipment. Maintaining store aesthetic and cleanliness is part of priority.

Interlochen Center of the Arts Summer Camp - Digital Arts Teaching Assistant

June 2023 - August 2023

●Responsible for assisting the Digital Arts instructor by answering questions, creating assignments, and managing two classrooms a day. Provided assistance in helping students learn Adobe programs such as Illustrator, Photoshop, After Effects, and Premiere. Helped children from the ages of 12-17 learn a new medium and explore their passion for art.

MICA Fitness Center - Fitness Assistant

August 2021 - May 2023

●Responsible for registering students and faculty to the gym, promoting wellness, and maintaining safety and cleanliness in the gym. Provided assistance to gym-goers and newcomers trying out the gym for the first time. Enforced gym safety measures, and ensured the gym was properly closed.

AMC Hoffman Center 22 - Crew Member

May 2022 - August 2022

●Responsible for opening multiple sections of the Theatre including, Box Office, Kitchen, and Concessions. Provided helpful assistance and quality assurance to customers through sanitation, communication, and maintenance. Required and able to clean a rotation of 22 theaters on a strict schedule. Learn and maintain multiple posts at once.

Best Western Plus - Concept Artist/Storyboard Artist

May 2021 - November 2022

●I designed a mural for Best Western Plus Hotel (in Rockville, MD) for their renovation area, the project was pushed back but picked up again in November 2022,the designs were approved and the mural was put up the same month, receiving positive feedback from the client and customers.

Robeks - Cashier

July 2019 - May 2020

●Responsible for opening and closing the facility. Provided competent, congenial, and consistent service to all customers, according to Robeks customer service standards. Resolved complaints quickly through initiative and going above and beyond expectations.Communicated with customers to provide nutritional information and healthy choices using smoothie menus. Responding to their needs and questions, while providing a friendly and knowledgeable experience.

SKILLS

●CPR Certified

●First Aid Certified

●Customer Service experience

●Communication Skills

●Adaptability

●Creative

●Able to work under pressure

VOLUNTEER ACTIVITIES

Student Animators For Inclusion (SAFI) — Member

September 2021 - 2023

●A safe space for trans and queer animation students to come together for study, assistance, and experience in animation. The club is led by three queer femmes who are passionate about the industry. Originally coined Women in Animation (WIA), but changed to include non-binary and queer students to join.

Gay-Straight Alliance — Leader

September 2017- June 2019

●A safe place for LGBT students to learn, discuss and solve issues they are facing in the school. Brought straight and LGBT students to work together and resolve their differences to learn from one another by creating presentations on LGBT issues and history for educational purposes.Helped facilitate a gender-neutral bathroom for transgender and non-binary students.

Zeta Phi Beta Sorority Inc., Youth Club - Parliamentarian

December 2017 - June 2019

●Volunteered to help our community and young girls achieve success in school and in life. Participated in volunteer work such as the Martin Luther King walk, Breast Cancer Awareness booth, and Junior aid for State of the County Address.

Loudoun 4H, Temple Hall Non-Ownership Sheep Club — Treasurer, Reporter

September 2017 - July 2019

●Volunteered at Willow Hawk and Checkmate Farm. Assist farmers with chores (such as feeding, watering, herding, and collecting eggs), sheep care, and maintenance on the farm. Worked with a project animal, which competes at the Loudoun County Fair in the summer.

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