Solutions Architect Customer Account

Donte Stewart

Grovetown, Georgia *** Arbor Springs Circle 706-***-****

CAREER SUMMARY

Currently a Customer Account Specialists looking to transition into the Cloud Computing industry as a Solutions Architect. I have experience in client-facing positions and have achieved the AWS Solutions Architect Associate certification whilst working full-time.

Graduated: Dec 2021

EDUCATION

Augusta Technical College

AWS “Cloud Foundations

AWS “Cloud Developer”

Augusta University

Bachelor of Social Science, Criminal Justice (GPA: 3.5)

Organizations/Awards: Dean’s Honors List

CERTIFICATIONS

AWS Certified Solutions Architect Associate (SAA CO3)

Achieved Dec 2023

WORK EXPERIENCE

Club Car

Customer Account Specialists/Sales and System Training Specialists

●Increased Case Metric Monthly, closing more than 1200 cases since day of hire.

●Created 7+ Standard Work documents for Users (Company Clients) to perform vital daily operations.

●Fast tracked Contract/Temporary timeline by providing value to daily operations, offered permanent position in 3 months. Usually takes a year to receive an offer.

Feb 2023 - Current

Evans, Georgia

Georgia Army National Guard

92A – Quartermaster Officer

●Graduated from the Basic Officer Leadership Course where I was awarded Honor Graduate. Graduated 3 out of 40 on an academic scale.

●Achieved "Best Unit" award amongst Battalion two months after appointed as Executive Officer of the Unit. (June 2022)

●Rated in the top 2% percent of all Commissioned Officers in the Battalion by the Battalion Commander. (May 2022)

APR 2020 – Current

Fort Lee, Virginia

SKILLS

Technical Skills

●Networking and troubleshooting

●System Administration

●AWS (IAM, EC2)

●Python

●SQL (Databases)

●Data analysis and Visualization (Alteryx)

Interpersonal Skills

●Customer-focused

●Collaboration

●Client Facing

●Effective Communicator

●Leadership

●Cost Management

●Highly Adaptable

●Problem Solving

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