Operations Manager United States
Resume:
Michael Link
Swansboro, NC *****
ad1sym@r.postjobfree.com
Shipping-Dispatch, Operations Manager Purchasing, Equipment Operator Authorized to work in the US for any employer
Work Experience
United States Owner/Operator
Sunshine Girls Lemonade - Swansboro, NC
March 1996 to Present
Sunshine Girls Concessions 03/1996 - Present Swansboro, NC United States
I employ an average 5 employees operating lemonade stands at fairs, festivals, and other special events in North and South Carolina. I interview and hire employees, assign, direct, supervise, and monitor work of employees, maintain inventory levels and order needed supplies.
I drive the stands to the site, park the stand in an assigned space, level and secure the stand, making sure it is safe and that there are no safety
risks. Keep surrounding areas clean and free of trash or debris. Wait on customers; accept payments by cash or credit/debit card, make change. I am responsible for advertising my business and making contacts with event planners and organizers to arrange for a space at the event, and to make necessary payments. I obtain all licenses and
permits required for operation of my business. Meet with health inspectors and others as needed for scheduled or non-scheduled inspections, answer their questions, take recommended corrective actions if there are any.
Responsible for cash register operations, accurate handling of money, making change, complete necessary paperwork such as incident reports, daily deposit reports, and others. Maintain daily petty cash fund, reconcile any discrepancies at the end of the day. Provide
excellent customer service by being friendly, tactful, and Perform daily cleaning and sanitation duties to maintain consistently high standards of cleanliness and sanitation. Perform opening and closing duties. I work on my own, with responsibility for all aspects of running my business. Hire and supervise an average of 5 employees. I am responsible for ensuring excellent customer service. I am also responsible for the quality and accuracy of the work of employees.
Responsible for maintaining all records, reports, and files for my business such as tax reports and returns, employee records, employee payroll, inventory reports, sales reports, and others as required. I maintain paperwork in electronic and paper form. I pay employees and reconcile any discrepancies in their pay.
Purchaser/Buyer
East Hardwood inc - Swansboro, NC
December 2019 to August 2023
Maintained complete documentation and records of all purchasing activities.
• Checked items received against items ordered by verifying receipts.
• Negotiated with suppliers, vendors and other representatives.
• Researched suppliers based on availability, quality, selection and price.
• Computed and created purchase orders in System to monitor stock levels, verify purchase requisitions, and expedite customer orders.
• Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
• Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Performed monthly reconciliation of open purchasing orders.
• Managed and maintained purchase orders and invoices.
• Established relationships with vendors to secure competitive pricing and discounts.
• Placed orders for merchandise consistent with quality, quantity and other specification requirements.
• Researched and identified new suppliers and vendors.
• Collaborated with sales team to identify and fulfill customer needs.
• Analyzed sales and inventory data to determine purchasing needs and reorder points.
• Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
• Devised and implemented policies and procedures for purchasing And inventory control. Motor Vehicle Operator
MCCS Camp Lejeune - Camp Lejeune, NC
September 2013 to January 2019
MCCS Facilities and Maintenance 09/2013-01/20/19
Supervisor: Emmorie Deaver. 910-***-****
I operate vehicles weighing from 3,000 to 80,000 pounds such as 18- wheel vehicles, tractor- trailer combinations, straight line trucks and
dump truck and trailer combinations, applying knowledge of commercial driving regulations, on local routes, over public roads and
highways moving material and equipment to jobsites. I always check vehicles to ensure that mechanical, safety, and emergency equipment were in good working order. Carefully planned the best route in order to avoid delivery delays. I operate vehicles by starting, driving,
backing, positioning in tight spaces and at loading docks, maneuvered truck into loading or unloading position, following signals from loading crew as needed .I have serviced truck with oil, fuel, and radiator fluid to maintain trucks and trailers. Performed basic vehicle preventive
maintenance. I repaired and maintained equipment by servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operated primarily on the basis of mechanical
principles. Inspected equipment, structures, or materials to make sure loads could be loaded and transported safely. Provided information to subordinates, supervisors, co- workers, and customers by telephone, in
written form, e-mail, in person, two-way radio, or other communications as required. Performed day-to-day administrative tasks such as maintaining information files and processing paperwork.
I use material handling equipment such as dollies, forklifts, and others in handling, installing, positioning, and moving materials, and manipulating things. I am qualified and licensed to operate up to 10k capacity forklifts. I safely operate forklifts and other heavy equipment by moving pedals, levers, switches, and handles to start, drive, back, and park the lift, and to safely operate the forks. Before operating the forklift, I perform a pre-operation inspection to make sure all systems are in good working order. This consists of checking around and under the equipment for leaks; check condition and inflation of tires; check
signals; check audible warning devices; check mirrors and other components. I am constantly alert while operating lifts, for others in the area to avoid accident or injury. I operate lifts in a manner that prevents
damage to material or facilities. I perform routine preventive maintenance and troubleshooting of forklifts to prevent breakdown of equipment and ensure minimal work stoppage.
I operate various tractors from zero turn mowers to farm size tractors. I maintain ball fields by mowing grass, seeding, fertilizing and weed eating grass and sports turf. I operate sprinkler systems and use gang mowers and wide area mowers. I apply pesticides and herbicides following all label directions using backpack and boom sprayers. I use chain saws and other tools to cut down and trim trees and shrubbery. I operate backhoe, forklifts, bobcat, skid steers, and equipment with various attachments to perform specialty work such as earth moving
digging of holes and the movement of various aggregates. I use farm tractors with implements such as bush hogs, gang mowers, aerators, thatchers, augers and others. I use a variety of hand tools such as drills, saws, hammers, wrenches, grease guns and mechanics tools in the maintenance of all of our equipment and other tasks as assigned.
Camp Lejeune, NC Equipment Operator
Infused Solutions DLA - Swansboro, NC
September 2012 to March 2013
Infused Solutions DLA Disposition Services (DRMO) 09/2012 - 03/2013 - Camp Lejeune, NC Equipment Operator/Materials
Examiner Hours per week: 40
I am qualified and licensed to operate 4k, 6k, 15k, and up to 30k pound capacity forklifts. I safely operate forklifts and other heavy equipment by moving pedals, levers, switches, and handles to start, drive, back, and park the lift, and to safely operate the forks. Before operating the forklift, I perform a pre-operation inspection to make sure all systems are in good working order.
I am constantly alert while operating lifts, for others in the area to avoid accident or injury. I operate lifts in a manner that prevents
damage to material or facilities. I perform routine preventive maintenance and troubleshooting of forklifts to prevent breakdown of equipment and ensure minimal work stoppage. I have completed
purchase requisitions of material needed to maintain forklifts. I operate forklifts, front-end loaders and other heavy equipment as well as material handling equipment to move, load, unload, stow, store, and stack objects such as metal engine cans, metal scrap, brass, uniforms,
flak jackets, field packs, hydration systems, rucksacks, sleeping bags, motor parts, tents, munitions canisters, monitors, printers, computers, demilitarization required items, and others. I work independently, with little or no direct supervision, and I follow established policies and
procedures (DRMS Standard Operating Procedures). Inventory and inspect all incoming and outgoing loads to determine quantities and
condition.
I inspect incoming trucks of scrap and accompanying paperwork to make sure no demilitarization required equipment is in the shipment.
Scrap includes items such as heavy metal, light metal, aluminum, wood, rubber products, copper, etc.
I segregate outgoing cargo, band pallets with metal bands or shrink- wrap. I load outgoing cargo onto at least two trucks a week with up to
48 pallets per truck. I assist customers, answer their questions, educate them on turn in of gear, explain the process and paperwork to them. I communicate with customers in person or by phone. I have a good knowledge of the DLA Receiver Training Manual. I maintain daily status reports of all warehouse inventory on hand, to provide management with updated information.
Heavy Equipment Operator
Michael Gerard Link Phone - Swansboro, NC
March 2012 to May 2012
Simmons and Simmons 03/2012-05/2012 - Camp Lejeune, NC Heavy Equipment Operator
I operated front-end loaders to move materials from piles across terrain to the area of a tub grinder. I moved finished material from tub grinder to loading piles using front-end loaders. I also operated bulldozers to move material from one area to another. I used bulldozer to rough grade material areas. I inspected equipment prior to use and serviced all equipment used at the end of the day I would refuel and grease front- end loaders, bulldozers, excavators and tub grinding machine. I also
performed minor repairs as needed.
Dispatcher/Operations Manager
Michael Gerard Link Phone - Morehead City, NC
January 2006 to February 2009
Donald
Loveless 252-***-****) Okay to contact this Supervisor: Yes I coordinated, organized, and facilitated deliveries of building materials using equipment and personnel according to job orders and priorities. I achieved customer satisfaction by meeting client's needs in a safe and timely manner. Organized and scheduled the work of an average 20
drivers, loaders, yard personnel. I dispatched all deliveries with 12 trucks and drivers. Keeping up with sales orders and customer needs.
Performed preventive and corrective maintenance on the company's fleet of trucks including 12 flatbeds, tractor-trailers, and box trucks as well as forklifts, and other handling equipment.
I operated forklifts up to 10k daily, I also operated tractors to grade gravel surfaces and move material from one area to another. I also operated trucks from 3,000 to 80,000lbs as needed. Inventoried and inspected goods to be moved, determined the best way to stow, stack,
load, and secure materials to avoid shifting in transit. I operated various types of heavy equipment to assist in loading and unloading of truck. Fastened chains, straps, cables, or binders to secure load on trailer during transit, or wrapped goods using pads, packing paper, and containers
I supervised up to 20 employees, conducted new employee indoctrination by scheduling training, answering their questions, and processing paperwork as required. Made sure all employees were
trained and qualified in order to maintain high levels of quality, accuracy, and customer service.
I implemented regular vehicle maintenance schedules when none were in place. I set up a safety program and I wrote the Safety Standard
Operating Procedure (SOP). I prepared and conducted weekly safety meetings for employees. Conducted training in injury prevention, accident reporting, hazard communications, forklift training, Material Safety Data Sheet research and use, hazardous materials, proper lifting, eye safety, use of personal protective equipment, and other safety related topics.
I verified, tracked, and accounted for all materials or merchandise in the yard, and being shipped. I scheduled physical movement of
materials from Guy C. Lee to various destinations, building sires. Responsible for overseeing storage facilities and monitoring all in-transit tracking methods. Followed established
policies and procedures for receiving, handling, storing, shipping, or salvaging products as well as all OSHA safety regulations. Issued
shipping instructions, provided routing information to ensure that delivery times and locations were coordinated.
Investigated, responded to customers' questions or complaints regarding shipments, resolved complaints, or referred to higher levels of supervision for resolution. Supervised and monitored activities of workers engaged in receiving, storing, and shipping materials and products.
Prepared and submitted required reports electronically using a hand held computer, or in writing as required. Periodically inspected the physical condition of warehouses, vehicles, or material handling
equipment and made recommendations for replacement, repair, or purchase of new equipment. In order to issue realistic work assignments, I reviewed invoices, work orders, and shipping records to estimate peak delivery periods; tracked and traced goods if necessary while they were en route to their
destinations, expediting orders when needed.
I examined products or materials to estimate quantities or weight, and type of container or vehicle that would be required for transport or
storage. Made sure all shipping documents such as invoices, trip tickets, and others, were accurate for each delivery. On a daily basis I monitored inventory in the yard, checked quantities and condition of materials, reported any shortages or damaged material. Made sure all
materials were stacked, stowed, and stored in a safe manner. Disposed of merchandise that was outdated, damaged, or otherwise not fit for sale to customers. Made sure all transactions were recorded in a timely
manner to keep correct inventory records at all times (transactions included shipments, donations, product loss, damage, etc.). Ensured compliance with good housekeeping rules and overall cleanliness of products and yard area. I worked on my own, with little direct supervision. Assigned and supervised the work of others including warehouse workers, truck
drivers, laborers, and others.
Used safety equipment such as hard hats, safety shoes, gloves, and others as required. Communicated on a daily basis with customers, drivers, supervisors, and others to answer questions, provide delivery status, or resolve
problems. Communicated in person, by phone, by two-way radio, or by cell phone. Communicated information in writing by e-mail, or by
written or electronic reports, records, and files. Used computers to update inventory records frequently. Education
High school diploma
Onslow County High School - Jacksonville, NC
Skills
• Forklift
• Tractor-trailer
• Supply chain
• Purchasing
• Procurement
• Customer service
• Load & unload
Certifications and Licenses
CDL A
September 2022 to September 2027
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