Alma Yocasta Reyes

*** ******* ******, ********* ** 20852

240-***-****

ad1s01@r.postjobfree.com

QUALIFICATIONS:

Bilingual in Spanish and English

Over 10 years of experience in customer

service

Excellent communicator

Detail oriented

Reliable

Hardworking

Dynamic

WORK EXPERIENCE:

Secretary to the Chief of General Surgery June 2018- February 2020

Walter Reed Medical Center

Managed call switchboard

Maintained time sheets for all employees of the department (300+) and contractors

Attended doctor meetings as needed

Reviewed insurance coverages

Managed Veteran benefits

Medical Support Assistant May 2017 to September 2018

Walter Reed Medical Center

Responsible for the clerical duties inherent in the greeting, admission and discharge

of patients

Explains discharge procedures to patients

Prepares admission packets

Completes order entries involving patient activities, diet, tests and medications

Transcribes order service policies

Maintains all patient records according to regulations

Verifies that records of patient treatment is complete upon discharge or transfer of

patient

Maintains log and records requests, prepares and keeps statistical information for cost

accounting purposes

Enters and retrieves data from the Composite Health System (CHCS) and the

Electronic Health Records (EHR), as appropriate

Processes and inputs DMHRSi (Defense Medical Human Resource System-internet)

records

Enters timekeeping information into SLDCADA (Standard Labor Data Collection

and Distribution Application)

Medical Secretary 2016

Kempanna Sudhakar MD

Scheduled patient appointments and procedures

Explained patient’s Medical and payment procedures

Handled incoming and outgoing calls

CPT coding

Requested and recorded medications electronically

Managed medical reports

Leasing Consultant 2010-2014

Monument Real Estate/ Sawyer Realty Holdings

Created marketing materials

Created work orders in Jenark and Access

Managed switchboard

Assisted potential residents in completing applications and forms

Ordered criminal background and credit checks

Processed rental and employment verification forms

Collected deposits and fees

Prepared moving packages

Tracked transfer requests

Maintained databases of resident information

EDUCATION:

Studied Administration and Business in Tourism

1999 U.C.E. University, Dominican Republic

Cosmetology License 2011

REFERENCES WILL BE PROVIDED UPON REQUEST

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