Niescha Bess

*** ****** ******, **********, **** 45239

513-***-****

ad1qdo@r.postjobfree.com

I would like to use my extensive healthcare experience in the field of administration and management, while utilizing all my knowledge of caring for the elderly population.

Windows 11, Microsoft Word, PowerPoint,

•Director of Human Resources 03/2022- Present

•Payroll processing and auditing.

•Staff Development/ Training.

•Orientation processing.

•Accounts Payable/Invoice routing

Dietary Manager 10/2021-2022

•Managing daily foodservice operations.

•Interviewing, recruiting, training, and firing staff.

•Interacting with customers to ensure their satisfaction.

•Organizing staff working schedules.

•Offering nutritional consulting to patients.

•Carrying out inventory management.

•Establishing a budget and working within its confines.

•Purchasing supplies and equipment for operations.

•Designing standards and procedures for food preparation.

•Developing client-specific dietary programs and diverse eating options.

•Ensuring safe storage and preparation of food.

Director of Social Services- 01/2021-7/2021

•Planned and established the overall goals of the Social Service Department.

•Responsible for the patient assessment and care planning assisting the patient and families to adjust to their new environment.

•Assisted in developing policies and procedure for daily improvement of health and welfare services.

•Responsible for discharge planning and placement services for each patient leaving the facility.

•Providing conflict resolution for escalated issues that may arise from daily operations or departmental services.

Assistant Dietary Manager 2/2019 – 10/2021

Pavilion Kenton Nursing & Rehabilitation

•I managed all aspects of the nutritional program for multiple dietary restrictions.

•My responsibilities in leadership for the dietary services included defining and refining the dietary service model and strategy, supervising and managing staff.

•Identifying and coordinating with resources as appropriate, tracking and monitoring service to ensure high-quality and relevant patient care.

•I trained and assisted the dietary staff in setting individuals goals and objectives, while promoting a positive and supportive work environment.

Dietary Supervisor

01/2018-2/2019

Garden Park Nursing & Rehabilitation

•I reviewed daily meal production/food prep with cook and diet aides, ensuring meals were as planned, and immediately addressed any issues, including any menu changes for our elderly population.

•I conducted daily inventory, ensuring food orders are placed on time, adhering to departmental budget, menu compliance, and diet spreadsheets.

•Conducted daily meeting with the dietary staff to review menu items, recipes, and inventories.

• Supervised the departmental goals, ensuring the inventory met the needs to maintain the resident’s dietary menus and meals.

Dietary Supervisor

11/2016-12/2018

Kenwood Care Nursing & Rehabilitation

•I was responsible for maintaining high standards of quality food production and port ion control and the required needs of our residents.

•I inventoried stock weekly or as necessary for ordering. I assumed the responsibility of Service Director when Director was not in facility.

•Provided ongoing training for the Food Service Director when necessary.

•Conducted daily meeting with the dietary staff to review menu items, recipes, and inventories.

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Healthcare Manager

06/2000-09/2005

Jireh House LLC

•Managed and analyzed sensitive information for the Ohio Department of Health.

•Instructed our staff on strategies related to therapeutic health options and self-care behaviors for our clients, while accepting feedback from our consumer to help us foster understanding and growth

•Assessed and referred clients to external support networks for healthcare opportunities.

•Served as a liaison between staff &clients, earning their confidence, also communicated with the families to ensure their healthcare plans and medication management was met with physician specifications.

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•GED, Cincinnati, Ohio

•Servsafe Certification

August 2014 –June 2017

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