ADMINISTRATOR
Sonia
Pereyda
ad1q56@r.postjobfree.com
Tucson, Az 85706
CONTACT
SKILLS
• Staff Management
• Database Administration
• Office Management
• HR Support
• Office Supplies and Inventory
Corrective Action
Implementation
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Performance Tracking and
Evaluations
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• Data Management
• Team Collaboration
Accounts Payable and Accounts
Receivable
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• CRM Software
• Billing and Invoicing
• Employee Paperwork
• Scheduling and Coordinating
• Customer Care
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self- motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. CAREER OBJECTIVE
April 2014 - December 2022
Administrative Manager
Compass-USA, Morrison Healthcare, Tucson, Az
April 2015 - December 2022
Human Resources Manager
Compass-USA, Morrison Healthcare, Tucson, Az
February 2012 - July 2014
Customer Care Specialist
T-Mobile, Tucson, Az
EXPERIENCE
Led company's administrative efforts by understanding growth trajectory.
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Scheduled and supervised the work of administrative staff, providing guidance and feedback to ensure productivity and high-performance standards.
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Managed office operations to drive front desk, mail distribution, and security processes and procedures.
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Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks.
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Managed employee benefits programs including health insurance, retirement plans, vacation leave.
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Maintained accurate records of personnel-related data using HR software systems such as ADP Workforce Now or Oracle PeopleSoft HCM Suite.
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Conducted investigations for employee complaints and concerns to determine resolutions.
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Facilitated superior customer experience by addressing customer concerns and immediately resolving problems.
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Maintained accurate records of all interactions with customers for use in future reference.
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Collaborated with cross-functional teams to resolve complex customer issues quickly and efficiently.
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May 1995
High School Diploma
EDUCATION
Amphitheater High School, Tucson, Az
Linda Aceves — Chase
Lead Assistant To Operations
ad1q56@r.postjobfree.com
Carmen Esparza — Compass-USA Morrison Healthcare
Retail Supervisor
ad1q56@r.postjobfree.com
REFERENCES
Previous Supervisor
Previous Supervisor