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Administrative Executive

Location:
Tucson, AZ
Posted:
December 06, 2023

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Resume:

ADMINISTRATOR

Sonia

Pereyda

520-***-****

ad1q56@r.postjobfree.com

Tucson, Az 85706

CONTACT

SKILLS

• Staff Management

• Database Administration

• Office Management

• HR Support

• Office Supplies and Inventory

Corrective Action

Implementation

Performance Tracking and

Evaluations

• Data Management

• Team Collaboration

Accounts Payable and Accounts

Receivable

• CRM Software

• Billing and Invoicing

• Employee Paperwork

• Scheduling and Coordinating

• Customer Care

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self- motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. CAREER OBJECTIVE

April 2014 - December 2022

Administrative Manager

Compass-USA, Morrison Healthcare, Tucson, Az

April 2015 - December 2022

Human Resources Manager

Compass-USA, Morrison Healthcare, Tucson, Az

February 2012 - July 2014

Customer Care Specialist

T-Mobile, Tucson, Az

EXPERIENCE

Led company's administrative efforts by understanding growth trajectory.

Scheduled and supervised the work of administrative staff, providing guidance and feedback to ensure productivity and high-performance standards.

Managed office operations to drive front desk, mail distribution, and security processes and procedures.

Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks.

Managed employee benefits programs including health insurance, retirement plans, vacation leave.

Maintained accurate records of personnel-related data using HR software systems such as ADP Workforce Now or Oracle PeopleSoft HCM Suite.

Conducted investigations for employee complaints and concerns to determine resolutions.

Facilitated superior customer experience by addressing customer concerns and immediately resolving problems.

Maintained accurate records of all interactions with customers for use in future reference.

Collaborated with cross-functional teams to resolve complex customer issues quickly and efficiently.

May 1995

High School Diploma

EDUCATION

Amphitheater High School, Tucson, Az

Linda Aceves — Chase

Lead Assistant To Operations

520-***-****

ad1q56@r.postjobfree.com

Carmen Esparza — Compass-USA Morrison Healthcare

Retail Supervisor

520-***-****

ad1q56@r.postjobfree.com

REFERENCES

Previous Supervisor

Previous Supervisor



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