Data Entry Executive Assistant

Wendy Stevens

** ****** ******, ******, ** ***** ad1p1k@r.postjobfree.com 315-***-****

Summary of Qualifications

Technical knowledge of multi-platform computer programs, working knowledge of system analysis, technical knowledge of the capabilities and requirements of various computer and telecommunications/network platforms functioning in a centralized, distributed, client-server and stand-alone operating environments. Strong ability to plan technology projects. Strong software and analytical skills, successful in researching, creating and running reports, and making recommendations for process improvements. Pays strict attention to detail, possesses excellent written and oral communication skills in both technical and user-friendly language. Able to prioritize and execute tasks, strong team- oriented loyalty; excellent coaching, listening and interpersonal skills. Technical Skills

Microsoft: Outlook, Word, Excel, PowerPoint and Sharepoint Software: Adobe Creative Suite: strong Photoshop, InDesign and some Illustrator, WordPress, Google Analytics, SilverStripe

Languages: HTML, PLSQL, Banner

2022 to 2023 – Deiorio’s, 2200 Bleeker Street, Utica, NY 13502 Administrative Production Support

• Manage daily attendance for 170 employees on both first and second shifts using ADP and Excel

• Compile attendance report for management

• Create daily production packets for both shifts

• Worked closely with Human Resources regarding employee issues as needed Work History

2022 – Center for Family Life and Recovery, 501 Court Street, Utica, NY13502 Executive Assistant

• Manage CEO and COO calendars for scheduling meetings, both in person and zoom

• Attend all Board and committee meetings, taking minutes. Follow up to members with information, scheduling all meetings

• Attend Leadership meetings, preparing agendas, taking minutes, follow up

• Attend all training pertaining to the position

• Assist Marketing in data collection and data entering in Bloomerang. Assist with monthly newsletters

• Managed agency website using Wordpress

• Assist all other departments in various projects, planning and data entry

• Regular use of Microsoft 365 products, including set up of SharePoint and Teams for all departments 2020 – 2022 Casa Imports, 1301 Broad Street, Utica, NY 13502 Administrative Assistant

• Responsible for implementation of new programs for Atlantic International Products and Dolce Canole for example, being a new vendor with the USDA and office redesign for better work flow of staff.

• Media development and management of all websites and social media sites for AIP and Dolce Canole.

• Learning other staff positions to offer support during low staff times

• Responsible for daily office duties as needed and assisted the company President with new projects 2020 – 2020 Potentia Management Group, 8469 Seneca Turnpike, New Hartford, NY 13413 Operations Manager

• Onboarding incoming projects for LED lighting upgrades

• Ordered, tracked and managed inventory

• Scheduled and managed technicians for installation

• Customer outreach and follow-up before, during and after project completion

• Managed warranty, jobs and inventory spreadsheet 2019 - 2020 Strategic Financial Services, 114 Business Park Drive, Utica, NY 13502 Marketing Assistant – Provided support to business development and marketing director.

• Ran client data reports for advisors to use for client outreach.

• Researched and created process for advisors to reach out to clients on a more personal level

• Created and maintained client data spreadsheets for marketing purposes

• Ran analytical reports through Google Analytics and social media platforms for tracking site visits, likes and shares to improve targeted marketing campaigns

• Managed inventory and filled client gift requests

• Researched vendors for inventory fulfillment and storage, created comparative report and made recommendations for best choice

• Managed social media accounts - Facebook, LinkedIn and Instagram. 2018 – 2019 Adjusters International, 126 Business Park Drive, Utica, NY 13502 Executive Assistant – Supported CEO and three Vice Presidents.

• Compiled reports from eight departments, collecting information and formatting into monthly Director’s Report

• Input data for applications and created PDF files

• Created an online system for managing daily schedule for booking conference rooms, creating better workflow, trained staff to apply system on a daily basis

• Managed the Leads database, generating new leads based on current news feed

• Analyzed and compared digital signing programs to streamline process, discovering company already owned the license for one of the programs, saving thousands of dollars annually

• Involved in confidential material, participated in many projects including a new On-Boarding process and Board of Directors meetings

2017 - 2018 Utica College, 1600 Burrstone Road., Utica, NY 13502 Online Financial Aid Counselor – Advised over 1050 students per semester in every step and aspect of Financial Aid to include completing FAFSA application, verification, financial planning for upcoming terms, accepting loans and loan repayment.

• Ran accounts payable reports to identify accounts in arrears and reached out to individuals to resolve issue

• Tracked financial aid, payments and grade point averages, researching and making recommendations when necessary to ensure student performance

2015 – 2017 Workforce Development Board, 209 Elizabeth St., Utica, NY 13502 Communications Coordinator – managed all social media sites with daily/hourly updates.

• Researched and identified target market to promote and engage individuals in BEAM (Bridge to Employment and Academic Marketplace) program

• Met with outreach staff on a weekly basis to make sure they has all necessary tools for the program

• Posted new jobs available in a nine county area

2011 – 2015 Herkimer County Community College, 100 Reservoir Rd., Herkimer, New York System Programmer/Analyst – managed databases, created reports generated from those databases.

• Worked with all campus departments to plan and implement needed reports and various projects using cost effective solutions

• Participated in the planning of technology projects

• Wrote reports in SQL, published on Banner system and trained faculty and staff in how to use and troubleshoot new reports

• Compiled databases to generate new reports to meet needs requested from faculty and staff

• Trained faculty and staff to use website maintenance software for updating departmental sites 2004 - 2011 Herkimer County Community College, 100 Reservoir Rd, Herkimer, New York 13350 Bookstore Operations Assistant 5/04 – 11/14/11

Created Facebook account, managed daily. Planned events with Student Activities, bringing more interest to bookstore. Responsible for uploading ads to campus announcement system; created templates for advertising events and specials for Bookstore

• Entered student data into Banner system to confirm financial qualifications in bookstore account

• Managed schedules and monitored performance of student workers to ensure the necessary work was being completed

• Designed and managed web pages and graphics for public web site, Student/Faculty Intranet, and redesigned College Bookstore website

• Trained staff on credit card terminals

• Used hand scanner to complete purchase and inventory control Education

BA, Media Arts, SUNY Empire State College, Saratoga, NY AS: Advertising Design and Production, Mohawk Valley Community College, Utica, NY University of Anchorage Community College, Anchorage, Alaska

Recent Notary Public appointment

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