Anita Siaw-Anim

Albany, GA *****

ad1oe8@r.postjobfree.com

+1-470-***-****

To secure a position that will allow me to utilize and enhance my productivity skills. Willing to relocate: Anywhere

Willing to relocate: Anywhere

Work Experience

Customer Service Representative

Inktel Contact Center Solutions - Doral, FL

September 2023 to Present

1. Seasonal 1099 contract work from home

2. Customer Service Representative for Williams-Sonoma 3. Inbound calls for orders and accounts with various brands Williams-Sonoma, Pottery Barns, West Elm, Rejuvenation

• Assisting with placing, locating and updating orders

• Updating customer information on order or on account

• Processing returns and replacements

• Sending alert inquiries for changes or updates

• Provide information on orders, or directing customers to correct departments for further assistance

• Providing detailed information about various products Mobile detailing Cleaner

Insight Box LLc - Remote

May 2023 to Present

On the side business

Mobile interior detailing: cars, upholstery, rugs, steam sanitation,pressure washer, cleaning services Customer Service Representative

Support Service Group - Waco, TX

December 2022 to March 2023

Troubleshooting, acct information and changes, navigation and information about usage and products available for hulu,Disney and espn+

Inventory Specialist

Mau (Bosch - Georgia

July 2022 to October 2022

Find, organize, replace products into the right area, counting inventory CSR - Customer Service Representative

Teleproformance USA - Albany, GA

March 2017 to September 2021

trouble shooting devices systematically, assisting customers with purchases, account, and billing issues. Correctional Officer I

Georgia Department of Co - Pelham, GA

February 2020 to September 2020

Secure the perimeter, control and operate the duties of making sure inmate needs are meant and the dorms are secure. central/main control-answering phones, radio traffic of the facilities and issuing out keys, tools and equipment.

ADP Payroll -Operator

Hire Dynamics Temp Service

October 2018 to October 2019

• Access job batches and stuff check

• Raping in QA Department

Loader/Unloader

FedEx Ground

July 2018 to November 2018

• Scanning labels on various size boxes

• Loading trucks- Building walls in a fast- pace with various size boxes Customer Service Agent

Amazon Work

March 2017 to June 2017

inbound calls: password rest, product support, customer complaints CSR - Customer Service Representative

Sykes.com

November 2016 to December 2016

lost and stolen department temporary job doing customer service for TurboTax products Staff Management, Seasonal/Temp

M&M Mars - Albany, GA

June 2015 to January 2016

Team member, packing and filling, cleaning

Team Member, Stocking, Cleaning, Assisting Customers Aramark Albany GA Food Service - Albany Ga - Albany, GA January 2012 to December 2014

preparing Food

Education

Bachelors in B.A. in Psychology

Albany State University - Albany, GA

2010 to December 2017

High School Diploma

Pebblebrook High School - Mableton, GA, US

2006 to 2010

Skills

• Security

• Surveillance

• Financial services

• Sales

• Typing

• Windows

• Quality assurance

• Law enforcement

• Food service

• Payroll

• Packaging

• CPR

• Stocking

• Food preparation

• Computer skills

• Customer service

• Leadership

• ADP

• Computer operation

• Data entry

• Cleaning

• Communication skills

• Administrative experience

• Cashiering

• Organizational skills

• Microsoft Office

• Cash handling

• Driving

• Inventory Control

• Operating Systems

• Shipping & Receiving

• Troubleshooting

• Microsoft Excel

• Microsoft Outlook

• Merchandising

• English

• Computer Networking

• SAP

• Microsoft Powerpoint

• Loss Prevention

• Accounts payable

• QuickBooks

• ICD coding

• Filing

• Analytics

Certifications and Licenses

First Aid Certification

CPR Certification

Contact this candidate