Lawrence Bechtel

Proven Project Manager Helping Companies Translate Their Business Goals to

Reality Big Thinker/Self Starter/Team Player

*** ****** **.

Melbourne, FL 32935

321-***-****

ad1n4s@r.postjobfree.com

EXPERIENCE

Elgen Staffing, Remote—Principal Technical Project Manager May 2023 - October 2023

• Implementation of Bullhorn One from in-housing data Google Sheets.

• Redesign of legacy data formats to Bullhorn standards.

• Developed and maintained project plans including Charter, Executive Sponsorship, Central Committee Communications, Dashboards using Asana, Time Reporting using Harvest, Gantt Chart using TeamGantt and Close Out Summary.

• Conducted UAT using A-B Testing Two Route Validation.

• Integrated Outlook for CRM.

• Deployed TextUs integration.

• Created efficient Six Sigma workflows for business operations to achieve personal and company goals.

Parchment, Remote, AZ—Implementation Project Manager May 2022 - May 2023

● Managed risks, impediments and deadlines with over 15 clients.

● Created Risk Management teams with engineers, architects, developers and support personnel.

● Created Risk Management teams with engineers, architects, developers and support personnel.

● Served as project Cheerleader to maintain a positive and productive PMO.

● Used Playbooks to establish standard operating procedures and communications. 22Miles, Remote, CA— Project Program Manager/Business Analyst June 2020 - April 2022

Universities/Colleges and Verticals

● Strategized, implemented, and maintained program initiatives that supported organizational objectives.

● Developed program assessment protocols for evaluation and improvement that reflected Six Sigma principles.

● Advanced organizational standards of satisfaction, quality, and performance by conducting customer surveys, before, during and after implementation.

● Guided multiple project teams, ensuring program

● Analyzed, evaluated, and controlled program risks,and produced program reports for management and stakeholders.goals are reached.

● Used Playbooks to establish standards, operational procedures and workflows with various teams.

● Projects included Product Launch from partners,Virtual Conference Meetings, Marketing Strategies and Launches Loyalty Marketing Programs. SKILLS

Data Integration with Google

Sheets, Outlook, Oracle

NetSuite, LinkedIn,

Glassdoor, CareerBuilder,

Indeed, Dice,TextUS, Slack

Bullhorn One

System Configurations, UAT

using A-B Testing, Agile,

Waterfall, Scrum and Lean

Project Management

Legacy Data Redesign,

System Administration and

Training

Tier Two Support, Six

Sigma, Executive

Management, Public

Speaking, MS Office Suite,

Zoom, WebEx, Salesforce,

Bootcamp, Jira, MS Project

a server, Asana, Harvest,

TeamGantt, Visio, Pivot

Charts, Estimating,

Scheduling and Conflict

Resolution

Digarc, Lakeland, FL— Director of Client Success

Oct 2018 - May 2020

● Managed team of 5 Client Care Technical SupportSpecialists handling over 30 tickets daily.

● Managed team of 8 Customer Success Advocates assigned to over 300 clients in their territories.

● Developed Client Success Outreach programs to engage clients in product success.

● Increased in-house supplemental services and sales by 27%.

● Streamlined Salesforce workflows to account for client outreach and historical data points.

● Successfully managed the department's OKIs to 98%.

● Operated a call center that focused on account management and customer care.

EDUCATION

Sowela Community and Technical College, Lake Charles, LA— Associate of Applied Science in Occupational Education January 2002 - May 2002 GPA 4.0

University of Saint Thomas, Houston, TX — Masters of Education August 1994- May 1996 GPA 3.79

University of Saint Thomas, Houston, TX — Bachelors of Liberal Arts Major in Psychology and ComputerScience

August 1992- May 1994 GPA 3.52

PROJECTS

Bullhorn One, ATS, CRM, Back office — 5 Clients: Elgen, Insight Global, Mondo, Radial and Spherion.

Parchment Client Implementation —15with full Parchment Suite. Digital Media Services and Implementation — Full project implementation cycle with program development and client relationship management.

Blackboard Enterprise, Workday and NetSuite Implementation and Technical Expertise — Client: Madison College.

Fischer International IAM Implementation—25 Clients with full implementation project cycle.

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