SPENCER GILES RAGSDALE
**** ******* **. ** ********** DC, 20018 H: 703-***-**** ad1n00@r.postjobfree.com
Summary
I am a confident hospitality professional that has performed in every position of customer interaction from busboy to Assistant General Manager. I am extremely comfortable in high stress environments, which causes me to perform better than normal, especially when dealing with multiple orders at once. I’ am also a team player in all aspects because if the ship goes down then we all fail, so only together do we succeed.
Skills
Bilingual in Spanish
Client-focused sales in hospitality and retail sector
Able to adapt quickly to new systems
Proficiency in Multi-tasking
Works well in high stress environments
Proficient in bookkeeping and financial recording
Trained in Basic Firefighting
CPR and First Aid Certified
Can handle high volume crowds with ease
Interpersonal skills
Wine and liquor expertise
Cicerone Level 1
Outgoing personality
Excellent in Microsoft Excel
Proficient in Microsoft Word
Proficient in Microsoft PowerPoint
Proficient Cannabis Grower of 3 years
Proficient in Social Media Marketing
Proficient in working in team environments
Project Management in horticulture operations
Experience
Head Bartender 11/2022 to 05/2023
Marriott Metro Center
Revamped the Cocktail Program by designing new drinks following the holiday and seasonal changes to implement on the menu which boosted liquor sales overall.
Along with only two other servers managed to tend to 13 bar seats and 33 tables with an average of 3-4 turns on each table per shift.
Performed Liquor/Beer/wine inventory for monthly and weekly par checks to keep accurate records for our corporate accounting standards to be exceeded.
Chief Financial Officer 09/2019 to Present
Joint Operations Inc. Washington DC
Developed well-known brand across DC Metro area delivering home-grown and imported cannabis products to customers.
Went from $0 to an average of 15-21K in sales per week.
Created a unique grow process and feeding regiment that is 100% organic.
Incorporated novel trim techniques applying stress training for each plant, producing more yield, and developing higher quality products.
Ran social media and marketing, as well as networking aspects.
Bartender 04/2019 to 02/2020
Marriott International Renaissance Hotel Washington DC
Took orders of multiple guests and created wonderful libations at customer’s request in a timely manner.
Helped with beer and wine parings for all current and seasonal menu items.
Created many of the Cocktail menus that were rotated monthly or weekly depending on occasion.
Introduced new sources of revenue by adding barrel aged cocktails and two additional beer lines that were sitting in storage beforehand.
Competed in bartender competitions across the company to further develop the craft.
Scouted for management positions until the Pandemic caused layoff of the entire hotel in February of 2020
Catered to group events with 200-500+ guests and had zero issues.
Bartender/ Key Manager 11/2016 to 12/2018
World of Beer One Loudoun Ashburn, VA
Kept track of POS sales and updating menus on 55 Rotating Taps
Kept efficient inventory records of 175 kegs and just over 865 bottles.
Created cocktail menus to pair with tavern style menu items.
In charge of the Petty Cash system to keep accurate accounting records of Tips, Payouts, and Daily Sales
Restaurant Server 11/2016 to 02/2017
Uncle Julio’s, One Loudoun Ashburn, VA
To adhere to corporate training and provide an overall incredible experience for the guest.
Prepped dining room to adhere to health code and restaurant standards to better the guest’s experience.
Worked with a team of 18 other servers to consistently provide 22k-26K in sales for the restaurant.
Server/ Bar back 09/2016 to 11/2016
Suspenders NYC New York, NY
Worked with back of house staff to maintain cleanliness of the kitchen to adhere to New York Health code and quality food standards.
Maintained an overall positive ambiance to ensure that guests have the best experience.
Worked with the bartenders to keep the bar at health code standard and provide a clean environment for the guest.
Education
College Education
United States Merchant Marine Academy Great Neck, NY
2015-2017
New Mexico Military Institute Roswell, NM
2014-2015
High School Diploma 2010- 2014
Culver Military Academy Culver, IN
References Provided Upon Request