Manager

Ann Yell D’Olive

*** ******* *****

Mary Esther, FL 32569

850-***-**** home 850-***-**** cell

ad1jcg@r.postjobfree.com

Objective: To be involved and help develop changes required to create and maintain corporate and mental stability for the institution. Also, implementing agency directives while working in a managerial or supervisory position.

Computer Experience: Microsoft Office 2010, Excel, Access, Word, Power Point, Outlook, QuickBooks, Auto Trac, Cougar Mountain, Bridgestone Treadstat, Michelin Bibnet, Michelin Bibtread, AS400, Time Trax, SPSS, RetailPro, System Analyzer, SharePoint, Empower, HomeSquad, Jetpack, WebEx, multi governmental websites

Experience:

Jun 21 to Aug 21: Navy Federal Credit Union Pensacola, Fl

Mortgage Processing Assistant (via Zillion)

Follow all guidelines required to create and maintain mortgage from greenlight to underwriting. Use of all governmental laws and procedures to maintain a fair and secure financial mortgage.

Aug 19 to Mar 21: Surf Style Retail FWB, Santa Rosa Beach

Manager

Duties included but are not limited to; managing up to 10 people, working at 6 different retail locations, shipping, receiving, inventory, sales, customer service, deposits, training new hires, scheduling, working with District Manager and any and everything in between.

Apr 16 to Jul 17: Pate Enterprises, LLC Decatur, AL

Business Consultant and Assistant

Payroll, taxes, work orders, invoices, banking, all facets of business except selling. Taught owner how to run his business in a profitable manner.

Mar 09 to Apr 16: Temp jobs and student at ASU then Grad student at UNA

May 05 to Mar 09: Tire Centers, LLC Decatur, AL

Operations/Assistant Store Manager

All facets of running office, including, but not limited to; billing, AR, bibnet input, bibtread input and receiving, collections, mail, answering phones, setting service calls, selling personal, tractor trailer and OTR tires. Ran DNB credit checks on new accounts. Also included, coding all AP invoices and edit lists, electronic and hard copy filing, security, online ordering of all office supplies, safety equipment and mileage tracking for salesmen, as well as time recording in TimeTrax for payroll. I was also first contact upon customer arrival, directed them to appropriate location or filled there need. Did all invoicing, ran safety meetings, made numerous excel spreadsheets for profit/loss expenditures. I also filled in for manager when he was away on business trips or on vacation.

Feb 05 to May 05: Harris Tire Co, Huntsville, AL

Inside Sales/Bookkeeping

Primary duties included answering sales calls from small independent dealers to large chain tire stores. Selling tires ranging from wheelbarrow to OTR tires, tubes, tractor tires and various implement tires. Also, tracking and recording all incoming AR invoices and money and making daily deposits.

Sep 02 to Feb 03: Heaps Quality Auto & Tire, Decatur, AL

Aug 03 to Feb 05 Office Manager

AR/AP, invoicing, inventory, data entry, mail, answer phone, payroll, taxes, all office related duties. Sell tires, auto replacement parts, estimate repairs on vehicles, sell accessories for vehicles. Schedule road service repairs.

Ann Yell D’Olive

May 02 to Sep 02: Lurleen B Wallace Center, Decatur, AL

Training Specialist I

Work with developmentally challenged non-verbal individuals. Feed, bathe, dress, do whatever the client needs.

Mar 99 to May 02: River City Off Road, Decatur, AL

Bookkeeper

Balance checkbook, pay bills, sort invoices, taxes, check for discounts, order, shipping & receiving, answer phones, sell accessories. Implemented a computer system for inventory calculations, monthly spreadsheets for profit/loss and payroll.

Feb 00 to Mar 00: Books-A-Million, Decatur, AL

Customer Service Manager

Trained new hires, coordinated new book arrivals into customer orders or shelving, ordered, received, ran register, did all paperwork associated with running of business.

Sep 98 to Jan 99: Byrd Maintenance Services, Inc., Decatur, AL

Stockroom Manager

Organized, purchased, and indexed all supplies. Instituted computer system to track all supply use based on individual job. Maintained all truck locations and conditions as well as fuel usage for company.

Jul 98 to Sep 98: Perkin’s Family Restaurant, Priceville, AL

Asst. Food Production Manager

Trained new line cooks, inventory, cost/waste, ordering, scheduling, cooked, supervised up to 30 people.

Mar 98 to Jun 98: Dutch Quality IV, Decatur, AL

Partsroom Manager and Purchasing Agent for Maintenance Department

Inventory, purchased for maintenance department, received, kept records on all tools, and maintained all computer records on equipment in plant. Was responsible for making sure the plant never had down time due to lack of supplies for machinery.

Oct 95 to May 97: Willo Products Co., Inc. Decatur, AL

Service/Warranty Coordinator

Supervised and scheduled 4-7 technicians, was responsible for $300,000 a month account with state of TN, as well as multiple contracts throughout the US. AP/AR. Maintained and updated all facets of position through TQM and drew up 5 new processes to make job easier. Also responsible for all PR related to service problems; traveled and made repairs. Also completed lock training school. Sold service contracts and was also secretary to President. Logistics. Reviewed, approved or rejected expense reports. Implemented 24/7 contact for facilities for emergencies. Maintained budgets for department through charts. As well as interest charts on all outstanding payments to subcontractors and from facilities. Held weekly update meetings with President. Maintained all department correspondence and clerical duties.

Education: May 2011, AS.(Psychology) May 2014, 2 BS. (Sociology and Behavioral Science) 18 hours of Master’s (Interdisciplinary Professional Studies (Leadership) /community development)

Special Achievements:

Who’s Who in Music ’81 & ’82; Who’s Who Among American High School Students ’81 & ’82; United States Leadership Academy ’81 & ’82. I was responsible for the petition and the installation of a traffic light now located at the intersection of HWY 24 and McEntire Lane in Decatur, AL. ’05 - ‘12

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