Account Specialist Financial Services
Resume:
Tiffany Murphy
Blackfoot, ID *****
ad1j62@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Wheelabrator Dispatcher
Spudnik Equipment Company - Blackfoot, ID
October 2022 to Present
Handling various parts that come through the Wheelabrator. Ensuring that all part travelers are correct in matching specifications and quantities. Sending parts to the correct next work in progress location. Working with others to ensure accuracy. Additionally, looking into finding the locations of parts needed. Being organized and communicating well with others. Production Operator
Basic American Foods - Blackfoot, ID
November 2020 to Present
Operate a food production line consisting of food product going through the process of being packaged and sent to multiple food chains. Busy environment with multiple tasks ensuring the line stays running successfully and productive.
Account Specialist
ADS Alliance Data Systems, Inc. - Draper, UT
August 2018 to October 2020
• Fast paced incoming and outgoing calls. Computer skills managed on two screens. Excellent customer skills.
Account Specialist- Coach Intern
Discover Financial Services - West Valley City, UT February 2014 to July 2018
Inbound/ Outbound calls with attempt to collect debt. Fast paced environment Work on a team to compete and motivate one another Work with individuals to help set/ achieve goals Caregiver
The Willows - Blackfoot, ID
May 2012 to January 2014
Care for elderly including daily lifestyles/ needs and medication passing in assisted living/ memory care; Communicate with families, nurses and staff
Maintain structured facility including handling emergencies Therapy Aid- Job Coach
Southeastern Developmental Center - Blackfoot, ID
January 2011 to April 2012
Followed individual therapy plan to learn and maintain daily living skills including maintaining and being successful with job roles. Adjusting accordingly to each individual's behaviors and individual needs for skills learned and social interaction in community. Education
13 in Child Development
Granite School District - Salt Lake City, UT
December 2000 to November 2001
High School Diploma
Blackfoot High School - Blackfoot, ID
August 1992 to May 1996
Skills
• Accomplished and energetic Account Specialist/ Coach Intern with a solid history of achievement in collections departments.
• Motivated leader with strong organizational and prioritization abilities.
• Areas of expertise include:
• strategic solution solving,
• setting/achieving goals,
• maintaining a positive energetic attitude,
• excellent communication skills,
• fast learner who enjoys competing for incentives.
• Alzheimer's Care
• Caregiving
• Meal Preparation
• Senior Care
• Memory Care
• Dementia Care
• Home Care
• Library Services
• Hospice Care
• Cleaning Experience
• Teaching
• Food Production
• Medication Administration
• Vital Signs
• Hoyer Lift
• Special Education
• Experience with Children
• Laundry
• Communication skills
• Sales
• Microsoft Office
• Developmental Disabilities Experience
• Nursing
• Tutoring
• Classroom Management
• Laboratory Experience
Awards
Ace Call Award Nominee
January 2018
An outstanding call that is used as an example of how a call should be handled. Compliance Monthly Award
August 2017
Not having any failed calls not meeting criteria. Following all directions accurately with no mistakes. Coach Intern Promotion
September 2017
A very impressive promotion without applying for the position. Referred by team leaders to management to advance me.
Bookkeeper
August 1994
Book store position handling bookkeeping and sales Librarian
October 1994
Knowledge of computers and quick skills leading to a library position Certifications and Licenses
Med Tech
Present
First Aid Certification
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