CHERYL L SCHRAMM

919-***-**** RALEIGH, NC

ad1ivw@r.postjobfree.com

PMP LinkedIn Profile

CERTIFICATIONS

VFQ Agile Practitioner – 75 hours

Scrum Fundamentals – 30 hours

Project Management Professional (PMP)

Six Sigma Greenbelt

ITIL Foundations

First-Line Leader

SKILLS

Software Development Lifecycle (SDLC)

Scope, schedule, change, risk, cost, quality, resource, and communication management

IT infrastructure, regulatory compliance

Azure Cloud

Business / data analysis and integration

Performance management, KPIs / metrics

Training presentation creation / LMS instructor

Critical thinking, problem-solving, facilitation

Solution design, Dev Ops, SQL, GitHub, Cloud, GxP, LSAF, ServiceNow, Business Apps

Jira, Confluence, Clarity PPM, Power BI, Office 365, Microsoft Project, Visio, SharePoint

MS Teams, WebEx, Zoom, Slack

Visual Basic/Interdev, HTML, JavaScript

EDUCATION

MASTER of PROJECT MANAGEMENT

Western Carolina University 2007

Cullowhee, NC (4.0)

BACHELOR of SCIENCE INTER-DEPARTMENTAL COMMUNICATION

Elmhurst College, Elmhurst, IL (3.9)

Inter-disciplinary degree in Business, Communication (interpersonal, group, organizational, design), and Psychology

Interned at DuPage County, assisting at-risk youth on resumes, interviews, and placement

ASSOCIATE of ARTS

Kishwaukee College, Malta, IL (3.75)

HIGH SCHOOL DIPLOMA

Streamwood High School, Streamwood, IL

PROFESSIONAL SUMMARY

Manage complex technical projects and optimize teams, processes, and systems for customer-focused, value-driven outcomes.

EXPERIENCE

Greene Resources – SAS Institute, Cary, NC 5/22 – 8/23

Cloud Implementation Project Manager

Implemented multiple cloud implementation projects up to $10M, leading cross-functional teams to fulfill requirements and deliver high-quality external customer experiences.

Managed scope, schedule, budget, changes, risks, issues, actions, and stakeholder engagement from onboarding to operations.

Adhered to Life Sciences (LSAF) regulatory compliance standards.

Eliassen – American Tower, Cary, NC 1/22 – 4/22

IT Project Manager/Scrum Master, Architecture Engineering IT

Managed automation project team scope, schedule, communication, quality, risk, change, and deliverables, reviews, and retrospectives for iterative releases.

Informed senior executives of progress and risks. Tracked actions/approvals and identified improvement opportunities.

Eliassen – Hill-Rom, Cary, NC 4/21 – 12/21

Technical Project Manager, R&D Care Communications

Managed DevOps project requirements, scope, schedule, quality, risk, change, and communications with agile hybrid approach.

Led scrum meetings, backlog refinement, sprint planning, reviews, and retrospectives. Reported burndown/velocity.

Addressed changes, defects, and security vulnerabilities.

Coordinated schedule and resource dependencies with other Project Managers and internal/external partners.

Presented progress, next steps, issues, and risks to executives.

GlaxoSmithKline, RTP, NC 6/03– 7/20

Technical Project Manager, Tech Strategy

Consulted IT Portfolio team on Agile practices. Updated Agile SOPs and measured Agile adoption for Executive scorecard.

Shared complex technical information to business and executive stakeholders, defining requirements, capabilities, and limitations.

Technical PM, Governance, Risk & Compliance

Led offshore PMs, Architects, Developers, and QAs to deliver Agile GxP system and hosted data migrations for GSK IT PMO.

Participated in gate reviews and supplier audits. Validated data integrity, security, quality, and risk compliance.

OTHER ACCOMPLISHMENTS

Designed surveys, ran focus groups, and recommended actions to Best Buy, Philip Morris, Meijer, Ciba Vision, & ASTD executives

Led teams to improve dealer bulletin approvals and create a new employee manual content

Managed inventory tracking system, supplier relationships, and freight documentation

Managed O365, WebEx, & Oracle migrations

Participated on Diversity teams

Volunteered at Durham Rescue Mission events

Defined global risk & compliance IT project teams, requirements, managed scope, quality, schedule, cost, risk, communication, change, vendor SOWs, documentation, and technical support.

Partnered with shared services to purchase/configure server hardware and VMs, according to requirements and policies.

Designed cross-business unit project benefits dashboard/metrics.

Produced and instructed global, virtual Project Manager training.

Represented PMO Leads in PPM system Customer Board.

Facilitated JD Edwards system and User Guide improvements.

Technical Project Manager, NA Pharma IT

Managed Pharma infrastructure and business app projects up to $5M (digital marketing library, laptop HW and VMs, Windows OS, Internet Explorer, Oracle, cloud-hosted sales data PoC, VoIP).

Negotiated with internal/external stakeholders on SOWs, requirements, schedules, and resources to deliver solutions.

Programmer/Analyst, NA Pharma IT Sales Solutions

Product owner for electronic mail and collaboration systems.

Managed portfolio of medium and large projects for remote sales representatives (e-mail migration, collaboration software and hardware, anti-Spam, identity management solutions).

Reduced unsolicited messages to the remote sales force by 50.3% by implementing an initial anti-spam solution.

Improved knowledge management process to increase once & done incident resolution from 76% to 90%.

Coached/mentored L3 IT support team and owned KMS content.

Modis IT – GlaxoSmithKline

Programmer/Analyst, NA Pharma IT Sales Solutions 12/01 – 6/03

Engaged with partners to build technical solutions (i.e., VPN, SecurID, SharePoint, WebEx, PAMS, IVR) for Sales and IT.

• Designed remote hardware build, move, and leavers process

• Managed multiple system projects, with engineer-level customer service delivery and support to 11k remote Sales Reps.

Accenture (formerly Andersen Consulting) 6/97 - 8/01

Application Developer, Office of the CIO

Defined customer requirements, designed, developed, tested code, documented releases, scripted report automations.

Designed and queried SQL Server tables to test data quality, report headcount, and recommend risk mitigation actions.

Nominated by director for stewardship core values award.

Knowledge Mgmt. Analyst, Change Management PMO

Coached IT Consultants on engagement knowledge and achieved highest yearly global customer satisfaction rating.

Maintained digital change management library.

Created mail-in survey database and forms. Summarized results for executives.

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