Bonita Green

**** * ******** *** #**

Phoenix, AZ 85009

253-***-**** ad1i83@r.postjobfree.com

EMPLOYMENT HISTORY

American Greetings, Seattle, WA; Vancouver, WA; Phoenix, AZ 2017 to Present

Merchandiser: Safeway, Dollar Tree, Dollar General, QFC, Rite Aid, Rosauers, Fred Meyer/Fry's (Kroger), Target, Five Below

Monitor inventory levels, partial & complete

Organize & support promotions; build displays; manage weekly activities

Maintain card and gift wrap aisles and back storage; work independently

Interface with Receiver, vendors, and Team

The Skamania County Pioneer, Stevenson, WA

2019 to 2021

Customer Service/Advertising Sales

Answer calls/problem solve accounts/collections

Record accounts/legal, classified, display ads

Maintain subscription list/job work accounts

Ad sales/weekly newspaper layout

CenturyLink, Hood River, OR /Seattle, WA

2009 to 2016

Facility Specialist, POTS, FIBER Assignment

Ensure orders are completed in a timely manner, first in / first out

Manage telephone calls from other departments, resolving issues quickly across 33 states

Organize projects efficiently, problem solving along the way, such as Click to Chat

As Team Lead, supervise fellow assigners, assisting/training new concepts and procedures

Embarq, Hood River, OR

2008 - 2009

Repair Associate

Answered telephone calls efficiently and promptly

Problem solved dial tone and DSL issues with the customer

Submitted repair tickets to resolve issues in the field

Efficiently used downtime through volunteer projects, i.e., process enhancements

American Home Mortgage/Waterfield Financial, Stevenson, WA

2003 - 2007

Mortgage Processor and Sales Assistant

Performed customer needs analyses

Processed FHA, VA, 203K, Construction lending

Daily interfaced with mortgage industry vendors

Managed office database across four states, WA, OR, AR, and TX

Hallmark, Hood River, OR 2002-2004

Merchandiser, Safeway

Organized & maintained card aisle per schematics

Built displays in home store and other locations as per demand

Managed automatic ordering and back-room storage

Interfaced with multiple vendors and store personnel

Dutch Welding, Clarkston, WA 1999-2001

Purchasing Agent

Purchased raw materials using JIT inventory

Arranged transportation of completed manufactured goods to destination jobsites

Managed project files and cost analyses of individual jobs

Dispatched service calls and interfaced with multiple vendors

SEED Council, Clarkston, WA 1995-1999

Director/Loan officer

Grant writer

Community Liaison/five counties ID/two counties WA

Developed & taught business classes to new business owners

Microloan development & funding

TECHNICAL SKILLS

SOFTWARE: Microsoft Office-Word, Excel, PowerPoint, Access, Outlook; QuickBooks; Proprietary Software: Unifi, Loan Manager, Bar Nesting, ACH Software; Proprietary software specific to the Telephone industry & to Newspaper industry

EDUCATION

Bachelor of Science in Business Administration

Lewis-Clark State College

Lewiston, ID.

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