Customer Service Business Development
Resume:
ABOUT ME
Innovative and dedicated professional with 6+ years of gratifying
experience in customer service, business development, sales management, and merchandising. proven expertise in building relationship, achieving customer satisfaction, and implementing profitable solution to complex business challenges. skilled in equipment maintenance, procurement, cash management, and compliance with company procedure, strong sensibilities and quality control capabilities, self-motivated, resourceful, and highly efficient under pressure, with a strong work ethic and problem-solving skill. thrives in challenging environment.
WORK EXPERIENCE
EDUCATION AND TRAINING
Malan Samaradi
wakara
Date of birth: 01/02/1988
Nationality: Sri Lankan
Gender: Male
CONTACT
No:231,Green Welly
State,Bakmeegolla,Ibbagamuwe,Sri
lanka,
60500
kurunegala,ibbagamuwe, Sri
Lanka (Home)
ad1i4l@r.postjobfree.com
m
https://www.facebook.com/
malan.ravinath?
mibextid=ZbWKwL
01/09/2019 – 02/02/2023 Dhabulla, Sri Lanka
• Supervise daily operations of the filling station, ensuring smooth and efficient fuel dispensing.
• Managed inventory and stock level, coordinating with suppliers for timely replenishment.
• Oversaw the maintenance and servicing of fuel dispensing equipment and facilities.
• Ensured compliance with safety and environmental regulations in handling and storing petroleum product.
• Provided exceptional customer service, addressing inquiries and resolving any issues promptly.
• Prepared and maintained financial report, including sales, expenses, and profit margins.
04/12/2014 – 05/04/2018 Abu Dhabi, United Arab Emirates
• Acknowledging customer
• Listening, understanding customer's needs.
• Guiding customers to the items they need.
• Developing business
• Holding accountable for receiving and inspecting all incoming materials and reconciling with porches orders reporting documenting and tracking damage and discrepancies on orders received
05/04/2013 – 05/06/2014 Mavathagama, Sri Lanka
12/04/2009 – 18/03/2012 Trincomali,vauniya,mannar, Sri Lanka
• Fully trained as a Non-artificer sailor
• completed phase 3 level of electrical engineering traning FILLING STETION MANAGER AUTO SERVICE DHABULLA
(PVT)LTD
MERCHANDISER/CUSTOMER SERVICE ASSISTANT SPINNE
YS ABU DHABI LLC
FABRIC INSPECTOR MAS INTIMATES
NON- ARTIFICER SALLOR (Electrician Mate,Redio Mate) S RI LANKA NAVY
04/12/2004 – 25/12/2004 Ibbagamuwe, Sri Lanka
G.C.E Ordinary level examination Ibbagamuwe model
school
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LANGUAGE SKILLS
MOTHER TONGUE(S): Sinhala
Other language(s):
English
Listening Reading Spoken production Spoken interaction Writing B1 A2 A2 A2 A1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user ADDITIONAL INFORMATION
Driving Licence
01/08/2008 – 19/08/2008 kurunegala,ibbagamuwe, Sri Lanka 2012 – 2012 Kekirava, Sri Lanka
G.C.E Advance level examination Ibbagamuwe model school Completed spoken English course Kekirava English Academy Driving Licence: AM
Driving Licence: A1
Driving Licence: A2
Driving Licence: A
Driving Licence: B1
Driving Licence: B
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