Project Management Scrum Master

Dennis Gilgallon, CSM ** Allan Drive, North Arlington, NJ 07031

201-***-**** ad1gag@r.postjobfree.com

People-forward project management professional, and Certified Scrum Master, with over 15 years of experience and a proven track record of planning, executing, controlling, and delivering highly visible, complex projects of various scopes and budgets for small and large agencies, Fortune-500 companies, and global enterprises that span multiple industries.

RESPONSIBILITIES

● Accountable for leading cross-functional teams to plan, manage and deliver large, complex projects that span both national and international business lines.

● Provide project management expertise, processes, and best practices throughout the project’s lifecycle, including initiating, planning, execution, monitoring and controlling, and closing.

● Lead the project team in the Scrum cadences including Backlog creation, Backlog Scrubbing, Release planning and scheduling, Sprint Planning, Daily Stand Up

meetings, Sprint Reviews, and Sprint Retrospectives.

● Provide continuous and open communication with all project stakeholders, including C-Level executives, directors, customers, vendors, and team members, to maintain transparency and in all aspects of the project.

● Lead the project team consisting of both co-located, virtual, and offshore members to complete the projects on time, on budget, within scope, and with the highest quality.

● Establish and maintain strong business relationships within the office and across vendors to foster

collaboration, establish clear project goals and

deliverables, deliver quality results, and resolve issues quickly and efficiently

● Responsible for the planning, coordination,

documentation, and maintenance of the user stories, test cases, and key performance indicators for each project.

● Coach team members and outside business stakeholders on the benefits, best practices, technologies, and trends of Agile and traditional project management.

● Own and maintain the project and product (where

applicable) roadmaps

● Leading team members including hiring, providing reviews, feedback, training, new opportunities for growth, rewarding, and disciplinary action

SKILLS & EXPERTISE

Agile, Scrum, SAFe, Kanban, JIRA, Waterfall,

Traditional Project Management (PMI),

Negotiation, Planning, Time Management,

SLDC, Communications Management, Resource

Management, Scope Management, Budget

Creation and Controlling, Conflict

Management, Quality Assurance, and Control,

Risk Management, Cost-Benefit Analysis,

Change Management, Stakeholder

Management, Basecamp, Planview, Microsoft

Project, TFS, Sharepoint, PowerPoint, Visio,

Outlook, Excel, Salesforce, Confluence,

Customer Service

CERTIFICATIONS

Certified Scrum Master (CSM)

INDUSTRY EXPERIENCE

Hardware, Cloud, Edge AI, Design, Web

Development, App Development, Media (Print

& Online), Communications, Life Sciences and

Pharmaceuticals, Agency, Financial Services,

Insurance, Consumer Electronics,

Commercial and Residential Electronics,

Commercial Real Estate

EDUCATION

Saint Leo’s University, Online — Bachelor of

Science, Business Management - minor in

Human Resources

Villanova University, Online — Master

Certificate of Project Management

New Jersey Institute of Technology (NJIT),

Newark, NJ — Advanced Programming

Certificate (Java, C++, .Net)

Cittone Institute, Iselin, NJ — Computer

Programming

EXPERIENCE & PROJECTS - Current

Devito/Verdi New York, NY (Remote NJ) — Senior Program Director May 2022 - Current

● PROJECTS: American Student Assistance (ASA) http://EvolveMe.asa.org As the Sr. Account Project Manager, I am responsible for the management and execution of the entire team. The globally distributed project team includes up to 4 full-stack developers, 2 QA Engineers, and 2 Senior UX Designers. In addition to the managerial duties, I am tasked with developing, executing, and maintaining the SOWs, Project Plans, Change Orders, and financial tracking. To help us track our projects, I was responsible for implementing Smartsheets and Asana for our clients to use and Jira for the development team to track the functional requirements. Working directly with the ASA leadership and team, our team led the ideation, design, development, testing, and deployment of a mobile web and desktop platform that incentivizes teenagers to prepare for life after high school by exploring, experimenting, and taking action on developing the 21st Century skills they will need to be successful in whatever path they choose. Post MVP launch in February 2023, we have continued to make major enhancements to the site to continuously improve the experience for the 650K + users. Western Digital, Milpitas, CA (Remote NJ) — Senior Program Manager (Corporate Strategic Initiatives)

May 2021 - May 2022

● PROJECT: Video Surveillance as a Service and Hardware As the Sr. Program Manager I am responsible for coordinating the execution of the full product development. This includes multiple parallel efforts across Product Management, Marketing, UI/UX, Hardware, Firmware & Middleware, and Cloud Software Solutions. I am responsible for creating and executing the product development schedule, managing communication of the large cross-functional team in distributed geographies, and managing risks associated with the product and solution delivery. I coordinate all requirements, expectations, and pain points for the entire team to help expedite convergence while having the foresight to identify risks, resource needs, and budgets. I am tasked with defining necessary processes to improve productivity, engaging with external partners as required, and overseeing the overall development progress of a globally distributed organization of talented product management, UI/UX, hardware, software, and test engineers.

As part of my daily duties, I am responsible for developing and managing the fully integrated project plan and ensuring on-time delivery. I lead cross-functional team members in multiple global time zones. I am proactively identifying risks, inefficiencies, issues, and bottlenecks while providing potential solutions and resolutions to ensure the project schedule, budget, and quality is maintained. I must interface and present the status of the project with the executive management at any given point.

As the senior project Manager, I must think strategically/tactically while building consensus, collaborative teamwork, and driving toward program success. As such I am continuously re-evaluating existing processes to improve development efficiency, team collaboration and optimize the program. EXPERIENCE & PROJECTS - Full-Time Employee

Crestron Electronics, Rockleigh, NJ — Senior Program Manager (PMO) July 2019 - May 2021

● PROJECTS: Multiple concurrent large-scale software, web and cloud-connected (IoT) projects As the senior program manager, I am tasked with leading, managing, and delivering multiple concurrent, rapid, customer-facing enterprise software and cloud-connected projects. On the software side, I am responsible for interfacing and liaising with all aspects of the company including the product management, business stakeholders, drivers & firmware, design, and manufacturing to coordinate the agile development with the traditional deliverable gates of the company.

As a leader within each team, I am tasked with ensuring concise and timely communication of the status of the project to executive management while providing them with the appropriate data-driven metrics so they can make effective value-driven decisions. Additionally, I have transformed the development and delivery methodology from waterfall-based to an agile continuous development/continuous integration (CICD) approach to delivery. This has allowed the team to go from delivering new features every 4 - 6 months, down to consistently deploying customer value every 2 weeks

KPMG, Montvale, NJ — Senior Project Manager (PMO)

July 2018 - July 2019

● PROJECT: Multiple concurrent medium-to-large scale internal and external web and mobile applications for the US and Global partners.

Working with multiple business units including Marketing & Development, Advisory Solutions, Risk Management, Ethics & Compliance, and Office of Government Affairs, I am responsible for working with the department directors and sponsors to plan and execute the projects from initiation through closure. During discovery, the PM is accountably responsible for meticulously analyzing, planning, estimating, and documenting the scope, budget, risks, stakeholders, communication, and resources. After presenting the project to the Technology Portfolio Investment Committee for full funding, I am responsible for leading the team and managing the project through execution. During this phase, I work to ensure that the project remains on schedule, within scope, on budget, and with the highest quality while reporting the progress to the executive stakeholders as directed. After the project has been completed, I am accountable for properly closing out the project, archiving the documentation, closing any contracts, and releasing the resources. Verizon, Piscataway, NJ — Senior Project Manager/Scrum Master December2017 - July 2018

● PROJECT: Visible - Wireless, Text and Unlimited data service in an App I was responsible for identifying and assessing the current project management shortcomings that were plaguing the project and worked with each team member and outside stakeholders in both individual and group settings to put in place a new robust hybrid project management solution that provided a balance between being flexible and structured to bring a misguided project to a successful initial pilot launch. As the PM and Scrum master, I was tasked with managing and collaborating with multiple vendors and cross-functional teams to gather and transpose business and functional requirements into actionable and verifiable user stories for the designers, developers, and QA teams to deliver. Additionally, I was the single point of contact between the NJ, Denver, Dallas, and Offshore teams to coordinate the development, QA, performance, security, and penetration testing. Bloomberg, LP (Contract through Dom & Tom), New York, NY — Senior Project Manager/Scrum Master/Coach

March 2017 - November 2017

● PROJECTS: Install customized project management methodology, Updates to Bloomberg Web Console As a contractor, I was brought into the Bloomberg team to work with a set of cross-functional team members to analyze the current processes and structure and develop a customized methodology for the team to work cohesively, efficiently, and effectively. During the implementation of the new system, I was responsible for educating, training, and championing the Agile philosophy and Scrum methodology. As the Scrum Master, I was responsible for leading the team through the design, development, and releases utilizing the standard Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospectives). In addition, I worked with the Product owners to build the initial backlogs, scrub the user stories and plan the releases by the development teams and dependencies.

Johnson & Johnson (Contract through Alliance Life Sciences), New York, NY — Senior Project Manager

April 2016 - December 2016

● PROJECTS: RFP Development for new Global Digital Asset Management system, CGI conversion for US and UK brands, and Updates to Digital Brand Hubs for US brands Working in coordination with several external vendors and internal resources, I successfully coordinated and managed the global project for the selection of a new Digital Asset Management platform vendor. This included, but was not limited to, the creation and implementation of the Functional Requirements, Request for Proposals (RFP), Vendor Scorecards, onsite and remote vendor demonstrations, Global Stakeholder Interviews, and Participation Questionnaires.

As the lead global project manager for our Computer Generated Imagery (CGI) project, I worked with a local UK project manager to update the product imagery for our brands, partners, and affinity sites. These efforts involved the work of several third-party design agencies, regional product leads, and local internal design experts. In my capacity, I was able to lead the global team to schedule and deliver approximately 750 sets of CGI images. Working with five of our Global Franchises I helped the team define and successfully implement a Digital Brand Hub experience within our current Digital Asset Management (DAM) platform for each franchise. This 4-month project involved several stakeholder interviews and design reviews that ultimately led to the development and implementation of a new and improved DAM experience for each of these global franchises and their agencies. Advance Digital, Jersey City, NJ — Senior Project Manager/Scrum Master April 2012 - April 2016

● PROJECTS: Large scale mobile application build for News, Sports and Classified, Consolidation of multiple analytics into a Single customized Dashboard, Multiple Digital Marketing Campaigns, Implementation of Agile transformation

Blue Fountain Media, New York, NY — Account Manager April 2011 - April 2012

● PROJECTS: Multiple concurrent small and medium eCommerce websites, mobile applications, print, and digital graphics, and digital & social media marketing campaigns. As the Account Manager, I was responsible for managing and directing multiple team members in cross-functional teams and reviewing and approving all agreements and statements of work to ensure complete understanding and knowledge of each project. As the team leader, I was responsible for ensuring the proper preparation and handoff of all project materials to the appropriate personnel throughout the different stages of the project’s lifecycle and maintain a positive role of authority and leadership throughout the project to inspire confidence among the team and client stakeholders. In addition, I was accountable for the development and management of all client relationships within my portfolio with the goals of building and fostering those associations into ongoing projects for the company. This included, proactively reviewing the business of each client to make suggestions for improvements and recommendations for projects that will provide a viable return on their investment. CDMiConnect New York, NY — Project Manager

January 2011 - April 2011

● PROJECTS: Print, Digital, and Video Marketing for Pharmaceutical Clients Working directly with the project team and the client’s point of contact I was able to successfully manage and deliver multi-channeled projects involving numerous phases and deliverables and mediums including print, multimedia, and web within 2 months. This involved organizing, coordinating, and supervising multiple IT developers and cross-functional departments and shared resources through the planning, analysis, design, and implementation phases. To complete the projects under tight deadlines, I needed to foster an environment of transparency, clarity, and cooperation. The results produced deliverables that were ahead of schedule, under budget, and exceeded the client’s expectations.

Panasonic, USA, Secaucus, NJ — Project Manager

March 2010 - January 2011

● PROJECTS: Full-Scale ECommerce Redesign And Redevelopment As the Project Manager for the eCommerce transformation, I assessed the budget status, gaps, and overruns and compared those to the executed SOWs and contractual agreements. Additionally, I was tasked with coordinating and facilitating onsite meetings and web conferences with the vendors, internal and external resources, and other key stakeholders. I was also accountable for creating, reviewing, and maintaining all project artifacts, and actively identifying potential risks and solutions from planning through closure. Cityfeet, New York, NY — Web Project Manager

June 2007 - January 2009

● PROJECTS: Commercial Real Estate Listing Service integrations As the Web Project Manager, I worked directly with 125+ end-user clients and partners to cultivate, nurture and maintain effective relationships to optimize and streamline website maintenance. While managing the day-to-day activities for all website projects and operations, I proactively engaged project team members in daily updates, status reports, review meetings, and postmortem/lessons-learned. Bollinger Insurance, Short Hills, NJ — Web Developer/Designer March 2000 - May 2007

● PROJECTS: Multiple concurrent website-builds and maintenance for our College/University, Sports departments, and Employee Benefits department

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