Uzma Sher-Yousaf

Laurel, MD I 202-***-**** * ad1g8r@r.postjobfree.com * linkedin.com/in/uzma-sher-yousaf SENIOR HUMAN RESOURCE LEADER

Senior leader with over 20 years of extensive subject matter expertise in Human Resources. working in diverse business industries including Government Contracting, Healthcare, Manufacturing, Non-Profit and Consulting. Strategic Partner to C-Level leaders to develop and implement effective employee value proposition solutions to attract top talent, decrease attrition and enhance employee engagement. Excellent consulting skills and passion to proactively champion diversity, equity and inclusion and leverage data to provide innovative solutions to meet organizational goals.

AREAS OF EXPERTISE

Organizational Transformation Diversity, Equity, Inclusion, Belonging Performance Management Leadership Training & Development Mergers & Acquisitions Change Management

Total Rewards Employee Relations

Policy Development HRIS Management & Implementation Talent Acquisition, Workforce & Succession Planning Project Management EDUCATION

Masters of Business Management (MBA) University of MD, University College, College Park Masters of Management Information Systems (MIS) University of MD, University College, College Park Bachelors of Science (HR & Marketing) University of Maryland, College Park RELEVANT WORK EXPERIENCE

Patient-Centered Outcomes Research Institute (PCORI) April 2022 to Present Director, People Strategy & Services

Senior executive leading, managing and executing organization-wide organization transformation and change management. Implement new structures to include HR Business Partner, Employee Relations, Compliance and HRIS. DEI champions driving inclusion in organization strategies. Provide thought leadership, expert consultation and collaboration with impactful data metrics, trends and insights to enable innovative and informative decisions and solutions that achieve organizations’ top priorities.

• Champion DEI initiatives through Change Management to develop effective and inclusive culture. Ensure leaders have insight and intelligence regarding market data and trends to increase and enhance employee engagement, promote a diverse, equitable, and inclusive high impact culture which enables attraction of top talent, and retention.

• Manage and develop new policies, programs, and initiatives to meet today’s diverse, every changing and dynamic workforce needs which drive the organization to be well positioned, branded and have market competitive advantage.

• Collaborate with organizations C- suite leaders to develop and execute organizational strategies which will increase the organization’s brand and drive its mission focused goals and objectives.

• Identify technology gaps, integrate systems, automate laborious processes and identify organization wide ERP to enable automation efficiencies.

BOOZ ALLEN HAMILTON, INC. 7/2016 to 4/2022

HR Business Intelligence Analytics Consultant (11/20 to 4/22) Developed actionable insights for the firm to meet strategic mission driven goals to sustain competitive edge, attract top talent, increase retention, employee engagement, and promote DIE through evaluation of metric driven internal data and external benchmarks.

• Interviewed stakeholders and addressed business needs and priorities identified by the GLs, PSLT, LT and Board of Directors to meet organizational goals.

• Provide Human Resources business intelligence and workforce analysis expertise to the organization to help develop business solutions and improve business management at the firm level.

• Applied leading-edge principles, theories, and concepts, which led to the development of new principles and concepts especially during the COVID remote stance.

• Work on unusually complex problems and provide highly innovative solutions during the COVID pandemic through the future of work lens.

• Collaborated with leaders on how to positively impact the firm’s key performance measures, and how external and internal metrics and insights will impact value creation.

• Provided analysis of synthesized market and competitive data to drive employee engagement, retention, future workforce capabilities and increase knowledge of leaders on business acumen which requires leaders to see the big picture and develop innovative solutions based on data driven insights. HR Talent Consultant (1/17 to 11/20)

HR Lead for the Central Maryland Region for the National Security Group (NSG). A strategic partner to the Chief, Executive VP, VPs, and Principals. Provided subject matter expertise on all human capital functions with the goal to increase workforce engagement, performance, retention and attract top talent. Developed, executed, and trained on DEI programs, Culture Transformation, Risk Mitigation, Coaching and Effective Leadership programs. Proactively partnered with Senior Leadership to provide strategic support, employee development and best business practices for all HR initiatives.

• Maintained compliance, championed DIE to continuously build positive company culture.

• Provided excellent consultation and data driven solutions on performance management, employee relations, workforce planning, retention, employee engagement, organizational policies, and total rewards.

• Collaborated with senior leaders and other relevant stakeholders across the organization to ensure business goals are being accomplished and challenges are being managed in an effective and efficient manner.

• Leveraged comprehensive knowledge of clients' business and market data metrics and trends to develop talent strategies for business success.

• Provided effective consultation to matrixed leaders and teams to help identify and align human capital firmwide strategies within business units for successful mission driven goals and objectives.

• Managed the development of several pilots’ programs to achieve client goals and objectives.

• Provided training to senior leadership, managers, and staff on the newly implemented firm wide enterprise solution system, “Workday”.

• Served as a Regional Command Support assisting with training, execution, and user interface questions on a new Workday system.

• Served as a Tier 2 Service Now Incident ticket resolver for new the new Workday system. Served as trainer to leadership on Effective Leadership, DEI, Unconscious Bias and Inside out Coaching. HR MANAGEMENT & TECHINICAL SOLUTIONS, LLC 11/2015 to 7/2016 Founder /CEO

Provided consultation on HR solutions and best practices on employee relations, performance management, HRIS implementation, corporate structure, benefit administration, recruiting and training and development. Partnered with CEOs to align mission and vision with organizations strategic goals. Counselled to ensure legal compliance and risk mitigation. Provide strategies to develop innovative programs to meet organizational needs on cost-effective solutions and technology for organizational growth and success. EZRA TECHNOLOGIES, INC. 12/2012 to 11/2015

Director, Human Resources

Head of Human Resources, reported directly to CEO. A trusted advisor and coach to the CEO, and C level leaders. Managed two distinct roles for the organization. Served as Head HR and served as Project Manager for government clients (SEC, DOL, NTSB, FTC) managing client, company and employee relations and ensuring client deliverables were met.

• Developed start up and built out holistic HR corporate office. Responsible for the design, development, implementation and administration of all HR functions and programs for the entire employee life cycle.

• 100% Recruitment and Retention; doubled the company size within a single year.

• Cost effective negotiation and implementation of competitive benefit plans and programs such as spot recognition, bonus plans, and development of organization team building, and company sponsored events.

• Managed all employee, customer and vendor and companywide communications and all presentations for CEO. Project Manager:

• Under my leadership, able to rebuild and retain Prime Contracts by re-establishing/redefining work relationships with government clients.

• Increased FTEs for company by acquiring additional new positions on contract(s) through effective client relations and performance.

• Ensured all client requests and deliverables were met on time and exceeded client expectation through effective and superior customer service.

A-TEK, INC. 10/2011 to 1/2013

Director, Human Resources

Head of Human Resources, reported directly to the CEO. Managed all Corporate HR activities and supported workforce in the U.S. Department of Homeland Security, U.S. Department of Justice, National Institutes of Health, and U.S. Department of Agriculture throughout several states.

• Managed and led a complex Prime Contract transition with extremely tight deadlines affecting employees and employee relation issues in over ten states.

• Managed and mitigated several legal claims brought against company and thwarted company exposure.

• Performed all activities to successfully achieve ISO certification for company. KEYW CORPORATION/ IIT SUBDIVISION OF KEYW 3/2010 to 9/2011 Division Head, Insight Information Technology and Sr. HR Business Partner, KEYW Division Head through the Acquisition of organization and HR Business Partner responsible for onboarding and aligning merged organizations employees through a seamless transition.

• Identified and supported new HRIS implementation.

• Managed training & development, employee relations, complex transition of employees under tight deadlines through the M&A process, worked with C-level management to ensure a successful transition. GAMES WORKSHOP, INC. 8/2008 to 11/2009

Director, Human Resources

Director of Human Resources, responsible for the strategic direction of all HR operations for the US and Canadian business. Transitioned the US business through M&A of the Canadian business to establishing the North American business.

• Project Lead for the implementation of an integrated HRIS supporting both the Canadian and the US business practices. Identified technology solutions to support international automation of the employee life cycle.

• Advisor to Executive and Middle management regarding all HR regulatory practices, policy and compliance.

• Managed all company-wide employee relation issues, investigations, disputes, grievances, staff misconducts, and policy infractions.

• Developed HR programs, policies, procedures and initiatives to promote morale and growth and company- wide benefit programs.

HEI TECH SERVICES, INC. 2/2004 – 5/2007

Director, Human Resources

Head of the Human Resources Department, reported to CEO. Lead all Corporate HR functions for an IT company supporting over twelve (12) federal agencies. Responsible for leading recruitment, employee relations, compensation, benefits, organizational development, legal compliance, training, policy development, orientation, performance management and all other HR functions.

• Strategically developed holistic Corporate HR Office infrastructure for this start-up company

• Expanded growth of company by over 90% within a three-year period; stood up talent acquisition management.

• Developed Employee Handbook, policies, procedures, benefit programs, employee relations functions and recognition programs.

• HR Lead in the Implementation of new HRIS/Payroll system for the company.

• 100%-win rate for Unemployment Court Appeals.

WILLMOSTT & ASSOCIATES/TMSI 4/2002 to 2/2004

HR Manager

HR Manager, reporting directly to the CEO on contracts to develop, implement and administer all HR functions for the companies to include Benefits, Recruiting, Employment Relations, HRIS, Compensation and Training issues.

• HeiTech Services, Inc. – An IT government contracting company.

• Jones Technologies Inc. – An IT government contracting company

• Bay State Inc. – An IT government contracting company.

• Freedom Forum - A non-profit foundation supporting the US First Amendment. SIBLEY MEMORIAL HOSPITAL 1/1999 to 4/2002

Compensation and HRIS Specialist

Managed hospital-wide compensation programs to include job analysis, salary structure, salary recommendations, equity within the hospital to that of labor market, data for annual budget approval, administered salary surveys, reviewed job descriptions, job design, analyzed company compensation policies with governmental regulations, labor market to ensure competitive market rates and annual budgets. Project Lead on HRIS implementation and crafted Training Manual on the use of the HRIS for Senior Management.

Benefits Analyst

Managed and administered all hospital benefit programs to include Health, Dental, Retirement, Flexible Spending Accounts, 401 (k), Pension, Open Enrollments, Vendor Correspondence, and other welfare programs. Managed all presentations for Orientation, Benefit Seminars, Service Awards Banquets, Retirement Parties and Benefit Fairs. Ensured compliance of certifications and licensee requirements for administrative, legal and JACHO guidelines. SPECIAL AFFILIATION AND RECOGNITION

• Published: Worldwide Publishing 18th Edition; Empowering Executives, Professionals and Entrepreneurs Around the World.

• Professional Member of the Society of Human Resources Management

• Professional, Lifetime Member of Worldwide Who’s Who Executives, Professionals and Entrepreneurs Around the World.

• Certified in Training: Inside Out Coaching

COMPUTER SKILLS/COURSE WORK

Microsoft Office, Workday, PeopleSoft, Ultimate Software/UltiPro, ADP, Lawson, Lawson Insight, Paychex, Ceridian, Deltek, Cost Point, Report Smith, CBIZ Millennium Payroll, and completed Service Now Administration Course

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