Ka-mal Mapenzi Sahr, Sr.

**** ******** ****** *****

Columbus, Ohio 43219

614-***-****(mobile)

ad1fzt@r.postjobfree.com

SUMMARY

Guest Service Excellence Cost-Effective Bar Management Inventive Cocktails Expedient Drink-Making Inventive, award-winning bartender with TIPS® and Food Handler Certifications (State of Ohio). Comprehensive knowledge of bar management, cost controls and drink-making best practices. Known for expert sales skills and consistent delivery of popular cocktails. SKILLS

Customer Service Skills Detail-Oriented Incredible Written Skills Presentation Skills Outstanding

Communication Skills

Premium Spirits &

Mixology

Inventory Management

Quick Learner

Bar Management &

Cleanliness

Intervention Protocols

Efficient & Productive

Catered Private Events

Beverage Upselling

High-Volume F&B

Operations

Excellent Organization

Skills

Liquor Laws &

Licensing

EXPERIENCE

Ohio Bartenders for Hire - September 2021 - Current Bartender/Mixologist

● Greet guests and respond to guest inquiries and requests in a friendly and efficient manner

● Mix and garnish beverages according to recipe and portion control standards.

● Present and serve beverages to guests.

● Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.

● Collect and process payments from guests using the point-of-sale system, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.

● Stock and maintain the bar to include beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.

● Cut, store and ensure product quality of all beverage-related perishables.

● Respond professionally to inebriated guests, as needed. Horton Emergency Vehicles via Aerotech - April 2021- September 2021 Paint Repair Technician

● Assess, diagnose, and repair aesthetic painting blemishes as needed.

● Prepare and report resources needed to complete daily tasks, included but not limited to materials, manpower, and time.

● Operated all necessary power and pneumatic tools to perform duties timely and professionally. Honda of America via Adecco - January 2021 - April 2021 Production Associate

● Ensured product was completed in a timely and efficient fashion alongside management and support staff

● Ensured deadlines were met by working with team members as needed to complete projects.

● Complied with all safety measures, rules, and guidelines. State of Ohio - January 2010 - December 2020

Program Facilitator

● Acted as a positive role model in all interactions with program participants for the purpose of advocating respect and cooperation among participants and enthusiasm for the program

● Collaborated with all partners regarding implementation of and coordination of services for the purpose of meeting project goals and objectives

● Coordinated with consultants for the purpose of facilitating their project roles and responsibilities

● Developed and managed policy and procedure manuals for the purpose of supporting and sustaining project goals and objectives

● Overseen inquiry and orientation process for the purpose of ensuring that excellent public relations and customer service was provided

● Provided training for the purpose of ensuring necessary resources and education are provided and implementation of program services are successful State of Ohio - February 2018 - August 2020

Mechanics Assistant

● Inspected, analyzed, diagnosed and performed minor and/or completed repairs for fleet vehicles under the direction of the mechanics

● Performed tire maintenance to include: repairs, failure analysis, coding and identification

● Ensured deadlines were met by working with team members as needed to complete project, communicated with the Supervisor on any issues

● Completed administrative paperwork related to job functions including work order information, inventory control and reports specific to job duties

● Greeted visitors and point them in the right directions, answered inquiries, and created a welcoming environment

● Scheduled appointments and meetings as needed

Ohio Penal Industries - January 2017 - February 2018 Shipping / Receiving

● Managed the shipment and receipt of all products, materials and supplies

● Traced, traced and updated the status of incoming and outgoing shipments

● Promptly unloaded trucks and deliveries and sorts and stocks receivables

● Maintained an accurate log sheet, scanned inventory and counted accurately

● Provided additional backup support for shipping and receiving areas Ohio Penal Industries - March 2016 - January 2017

Materials Handler

● Loaded and unload incoming and outgoing materials and products

● Identified and labeled materials, and recorded their locations in the warehouses/on the shelves to maintain inventory

● Prepared finished products for shipment by identifying their location, then pulled, packed and loaded the products

● Performed and reported cycle counts

● Complied with all warehouse safety rules and guidelines EDUCATION

Columbus Bartending School - Columbus, Ohio

Bartending/Mixology - Graduated September 2021

Sinclair Community College - Dayton, Ohio

Associates of Arts Degree - Social Work

Anticipated Graduation March 2022

General Education Development Diploma

Completed September 1996

COMPUTER SKILLS

Knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Access CERTIFICATIONS

Health Communications

eTIPS On Premise 3.1 - Oct. 1, 2021

Columbus Bartending School

Bartending/Mixology - Sept. 30, 2021

Sinclair Community College - Dayton, Ohio

Community & Social Service Specialist - Fall 2020

Social Service Assistant - Spring 2020

Chemical Dependency Counselors Assistant - Fall 2019 Re-Entry Preparation - Fall 2019

Customer Service - Summer 2018

References Available Upon Request

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